Citibank Reviews | Glassdoor

Citibank Reviews

Updated August 10, 2017
1,010 reviews

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3.0
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Citibank CEO Michael Corbat
Michael Corbat
245 Ratings

1,010 Employee Reviews

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Pros
Cons
  • Work life balance does not really work here (in 171 reviews)

  • No Work-Life Balance, Long Long Working Hours (in 44 reviews)

More Pros and Cons

  1. "Fraud Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (More than a year)

    Pros

    Good pay, great benefits, a lot of amenities

    Cons

    Not really much room to grow

    Advice to Management

    N/a


  2. "director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time

    Pros

    expansive company with global opportunities

    Cons

    culture has continued to be one of cost cutting and losing great talent

  3. "Financial Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citibank full-time

    Pros

    A lot of flexibility to manage your clients

    Cons

    Compensation package is always a moving target


  4. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Sacramento, CA
    Former Employee - Bank Teller in Sacramento, CA

    I worked at Citibank part-time

    Pros

    Great team work, and pay was good with benefits.

    Cons

    Branch manager was disrespectful, MEAN and racist.


  5. "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citibank full-time

    Pros

    Diversity. Nice to work with different people having different culture and background.

    Cons

    Slow decision making process.


  6. "Credit Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citibank full-time

    Pros

    Good employees, good building and cafeteria

    Cons

    None that comes to mind


  7. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Citibank full-time

    Pros

    Great products and easy to recommend to clients, a lot of promotional accounts and credit products

    Cons

    Health care, upper management, no room for advancement

    Advice to Management

    Re-organize and properly staff bank branches

  8. Helpful (2)

    "Collections Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector II in Florence, KY
    Former Employee - Collector II in Florence, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Wonderful work environment & excellent benefits. Made many life long friends at Citi and gained so much experience during my time there. Things are always changing so you have an opportunity to learn something new every day. Management wants everyone to succeed & will offer help at any time.

    Cons

    Policies change often & communication needs improvement. Would ask a question & received several different answers. Failed a compliance because I didn't take a number out on a third party contact only to find out a week later they changed it back. Unfortunately things like this happen often.

    Advice to Management

    I think every member of management at Citi needs to take collection calls for 2 weeks & see how difficult this job can be especially with all the changes & lack of communication. There was a year when I had 3 different managers. I know management "collaborates" on calls but everyone is different. I constantly had to adapt to new management personalities, quality calls, & more. I wish I switched managers 2 months ago when I had the chance to go to a day shift position. I'd still be working there. Management needs to treat everyone the same & for the first time in 19 years I've seen how unethical my former manager was.


  9. "Internet Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Support/Customer Service · in Jacksonville, FL
    Former Employee - Internet Support/Customer Service · in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citibank (Less than a year)

    Pros

    Family based oriented place. Good for kids.

    Cons

    Better management enforcing the rules.


  10. Helpful (2)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Business Analyst in Long Island City, NY
    Former Employee - IT Business Analyst in Long Island City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citibank full-time (More than 10 years)

    Pros

    The flexible work schedule was important for me to work at CITIBANK.

    Cons

    Re engineering and down sizing the department was one of the worse thing I have seen in CITIBANK recent years.

    Advice to Management

    If it possible place employees to a different department instead of let go.


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