Citibank Reviews | Glassdoor

Citibank Reviews

Updated August 17, 2017
440 reviews

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5.0
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Citibank CEO Michael Corbat
Michael Corbat
193 Ratings

440 Employee Reviews

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Pros
Cons
  • Work life balance does not really work here (in 171 reviews)

  • No Work-Life Balance, Long Long Working Hours (in 44 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best employer I ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Jacksonville, FL
    Former Employee - Mortgage Underwriter in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (More than 5 years)

    Pros

    Flex time, does not allow harassment from other employees at all, provides tons of educational opportunities, good benefits, encourages advancement, opportunity to earn incentives.

    Cons

    No job security - layoffs are frequent according to business volume.

    Advice to Management

    Management is sound. I wish there was job security.


  2. Helpful (1)

    "Citibank Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Supervisor in Hagerstown, MD
    Former Employee - Senior Supervisor in Hagerstown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (More than 8 years)

    Pros

    Great pay and benefits. Amazing people. Great opportunities.

    Cons

    A tad stressful at times.

    Advice to Management

    none

  3. Helpful (2)

    "Solid Company, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Experience Manager in New Castle, DE
    Former Employee - Client Experience Manager in New Castle, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time (More than 5 years)

    Pros

    Citibank is a solid company with great people working there. They offer competitive pay and good benefits with consideration of work/life balance. There is a strong talent pool that works extremely well together.

    Cons

    Citibank has global reach and requires global communication between internal organizations, if these lines of communication were strengthened, it would certainly optimize overall performance.

    Advice to Management

    Continue to engage employees and focus on both the Voice of the Employee (VOE) and Voice of the Client (VOC) surveys.


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FL Florida in Sioux Falls, SD
    Former Employee - FL Florida in Sioux Falls, SD

    I worked at Citibank full-time (Less than a year)

    Pros

    It's a great company to work for they have shifts to fit everyone

    Cons

    Very long training classes decrease weeks

    Advice to Management

    Provide a training class that fit the shifts offered


  5. "GREAT COMPANY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Card Specialist in Irving, TX
    Former Employee - Credit Card Specialist in Irving, TX
    Recommends
    Positive Outlook

    I worked at Citibank full-time (More than 5 years)

    Pros

    The available overtime is Amazing!

    Cons

    There are no cons to give. Great company!


  6. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Citibank full-time

    Pros

    flexible schedules always willing to help

    Cons

    none that i can think of


  7. Helpful (1)

    "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citibank full-time

    Pros

    Great people, good pay and great benefits.

    Cons

    Not a secure job, they laid off people very frequent.

  8. "Excellent Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank full-time

    Pros

    Corporate Culture and Values , Organization, Motivation.

    Cons

    Sometimes gets hard to balance work and life


  9. "Compliance Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Sunrise, FL
    Former Contractor - Anonymous Contractor in Sunrise, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citibank as a contractor (Less than a year)

    Pros

    It is great place to Get Experience in compliance.

    Cons

    They make a lot of changes frequently.

    Advice to Management

    Keep Working hard


  10. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director - Senior Vice President in Fort Lauderdale, FL
    Former Employee - Director - Senior Vice President in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company. Retired after 33 years. Many international positions, Lived and worked in 8 different countries. A time of strategic moves to expand internationally. Many opportunities to grow.

    Cons

    Not a company for 9 to 5 folks. Prepare to work and contribute, lead, and execute well.

    Advice to Management

    Continue on present strategy changes and stay focused on the customer experience. Be aware fhat as experienced staff leave, the knowledge base can suffer and may cause mistakes that could have been avoided.


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