Citibank Reviews in San Francisco, CA | Glassdoor

Citibank San Francisco Reviews

Updated October 30, 2016
33 reviews

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San Francisco, CA

3.4
Star Star Star Star Star
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Citibank CEO Michael Corbat
Michael Corbat
7 Ratings

33 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in San Francisco, CA
    Former Employee - Business Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citibank full-time (More than 3 years)

    Pros

    Benefits are much better than other corp company, such as retirement plan, health insurance, and other employee shopping benefit.

    Cons

    The system is not user friendly

    Advice to Management

    Get better understand with the staff, and build a powerful team


  2. "Relationship manager"

    Star Star Star Star Star
    Former Employee - Citigold Relationship Manager in San Francisco, CA
    Former Employee - Citigold Relationship Manager in San Francisco, CA

    I worked at Citibank full-time (More than a year)

    Pros

    Good base pay to start

    Cons

    Ancient systems lake of team environment


  3. Helpful (3)

    "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in San Francisco, CA
    Former Employee - Senior Recruiter in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Citibank full-time (More than 8 years)

    Pros

    Good systems and processes, very structured environment with good training provided.

    Cons

    Low pay, not a lot of advancement potential outside of NY and constant change to fix what is not broken.

    Advice to Management

    If you want loyalty then consider promoting internal mobility. If you hire an external Manager to manage a large seasoned team, please ensure that your new Manager has actual practical management experience. A new Manager should bring something of value to the table when dealing with seasoned professionals.


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  5. Helpful (1)

    "I am glad I don't work there anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in San Francisco, CA
    Former Employee - Network Engineer in San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Good benefits, great medical benefits, paid time off,

    Cons

    Corporate politics, snitching, dishonesty, favoritism, negativity


  6. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Lead/Event in San Francisco, CA
    Former Employee - Customer Service Lead/Event in San Francisco, CA

    I worked at Citibank (More than 5 years)

    Pros

    Great benefit & you will learn a lot.

    Cons

    None, keep up the good work.


  7. "Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker I in San Francisco, CA
    Former Employee - Personal Banker I in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Excellent training, nice coworkers, comfortable workspace, learn banking system

    Cons

    Not many walkin customers to upsell products and products not compelling enough.

    Advice to Management

    Better system that doesn't crash or glitch too much


  8. Helpful (1)

    "The C definitely stands for Change!"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Citi has a strong retail brand in several major US markets and is known worldwide for its financial services. Starting salary was competitive. Very positive work/life balance given that my manager and the team I supported were hundreds of miles away and I could work remotely as desired. I was in CA, not NY where Citi is headquartered.

    Cons

    Constant change at all levels of the organization. The company is still trying to recover from the financial crisis of 2008 and is keeping a close eye on expenses (which makes sense). Constant change means layoffs, changes in management and other concerns to keep you up at night. NY runs the show, which can make it tough for other regions to get their voices heard.

    Advice to Management

    Choose strong, committed, respected, in-touch leaders and stick with them! Give them time to develop and implement a strategy, then roll it out through the entire organization with support from all levels.


  9. "bank teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Francisco, CA
    Current Employee - Bank Teller in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citibank full-time (More than a year)

    Pros

    good benefits
     better pay for tellers than other banks
    easy to move up if you are in a fast passed branch

    Cons

    high sales expectations
    tough customer service scoring chart, if a customer gives you 8/10 you fail. only 9/10 or 10/10 is a acceptable score.

    Advice to Management

    my only suggestion would be to implement more team building exercises. this will encourage team work which in turn will help with customer service scores.


  10. Helpful (2)

    "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in San Francisco, CA
    Former Employee - Personal Banker in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at Citibank full-time (More than 3 years)

    Pros

    A very secure job with nice benefits and a comfortable workplace to work in. Reachable sales targets in most cases and an uncapped commission structure.

    Cons

    Mediocre entry level base salary and in most cases not possible to make more than 75k a year with commission.

    Advice to Management

    During my time I always thought that there was a contradiction between the overall mission of the company and what was actually carried out by middle management.


  11. Helpful (1)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President/Branch Manager in San Francisco, CA
    Current Employee - Vice President/Branch Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citibank (More than 10 years)

    Pros

    The base salary was good with managers with series licenses. Benefits are also good

    Cons

    lack of vision and loss of culture. upper management lack of support and motivation. No employee retention.

    Advice to Management

    Citibank has lost several exceptional talent. Work on keeping what employee you have left



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