Citicorp North America Reviews | Glassdoor

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Citicorp North America Reviews

Updated January 16, 2018
44 reviews

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3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Citicorp North America CEO William J. Mills
William J. Mills
14 Ratings

44 Employee Reviews

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Pros
Cons
  • Poor work/life balance as expected in banking (in 5 reviews)

  • No career advancement for most senior management (in 3 reviews)

More Pros and Cons

  1. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL
    Recommends
    Approves of CEO

    I worked at Citicorp North America full-time (More than 10 years)

    Pros

    Great benefits and pay compensation, 401k

    Cons

    Provide more detailed training and provide more job advance opportunities

    Advice to Management

    Give the employee more hands on training


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citicorp North America full-time

    Pros

    Very good at promoting from within

    Cons

    Staff changes are too frequent

  3. "Customer Outreach Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Citicorp North America full-time (Less than a year)

    Pros

    Great benefits, work and life balance

    Cons

    Upper management consistently lies and doesn't pay fairly

    Advice to Management

    Don't lie, and pay a fair wage.


  4. "Truly Global Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Technology in New York, NY
    Current Employee - Vice President - Technology in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citicorp North America full-time (More than 10 years)

    Pros

    Paid time off, 401 k match, career mobility ( lateral moves are available ),Diversity,Global Brand,Range of products

    Cons

    Bonus is not good, Employee/Family engagement are very less e.g: sponsored Parties etc


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supplier Manager in New York, NY
    Former Employee - Supplier Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citicorp North America (More than 3 years)

    Pros

    Good internal mobility, management

    Cons

    Little bonus , slow upward mobility or promotion

    Advice to Management

    Retain more talent


  6. "Outdated company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Citicorp North America full-time

    Pros

    Paid vacation and paid holidays

    Cons

    Poor management - out to touch

    Advice to Management

    Get to know your employees strengths and weaknesses


  7. "TTS Program Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TTS Analyst in New York, NY
    Former Employee - TTS Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citicorp North America full-time (More than a year)

    Pros

    Great Work Life balance
    Always new material to learn
    lots of departments to work for (Sales, Product, Marketing, etc)

    Cons

    Very Internal
    Hard to transfer anywhere apart from Transaction banking related positions

  8. "Business Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Financial Advisor in San Antonio, TX
    Former Employee - Business Financial Advisor in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citicorp North America full-time (More than a year)

    Pros

    First off, the benefits are superb...from a gym membership available on site for only $6 a check before taxes, this includes a personal trainer, to the Nurses with a Nurse practitioner on site....No need to visit Urgent Care. Beyond that the insurance offered is some of the best and there is no wait for your benefits to kick in. The pay isn't the best in the industry but they make up for it in other ways. Training is exceptional, and management is knowledgeable

    Cons

    Pay is towards the lower end compared to other Banks. Location. Out in the middle of nowhere, no public transportation, wild hogs and deer everywhere.

    Advice to Management

    Be more open minded to newer ideas that could streamline the processing and servicing of accounts. Especially consider putting the customer first. Small Business Clients end up getting left in limbo in between consumer, Citi gold and commercial clients. They have alot to offer and provide us with a good amount of business.


  9. "current review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citicorp North America full-time

    Pros

    Work-life balance, opportunities good place to work

    Cons

    Cons Not applicable as of now


  10. "Escalations specialist Gold Relations supv."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citicorp North America full-time

    Pros

    Get to work w/ great people and get daily challenged w/ changes and w/ new things not encountered before benefits are incredible

    Cons

    That its a 24 call center and some holidauys must work


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