Citizens Bank Reviews | Glassdoor

Citizens Bank Reviews

Updated February 22, 2017
1,309 reviews

Filter

Filter

Full-time Part-time

1,309 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Working at an instore location makes for a challenging work life balance (in 57 reviews)

  • Stressful quarterly/ monthly sales goals (in 87 reviews)

More Pros and Cons

  1. "finance director"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citizens Bank full-time

    Pros

    new management striving to improvement

    Cons

    communication issues, technology level is low

    Advice to Management

    none


  2. "Ups and Downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook

    I worked at Citizens Bank full-time (More than 3 years)

    Pros

    Incredible teams, endless advancement opportunities

    Cons

    Unrealistic performance metrics, inadequate staffing ratios, antiquated systems


  3. Helpful (1)

    "UB"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Citizens Bank full-time

    Pros

    The people I work with are really great, and the paid time off is great too.

    Cons

    The sales goals can be high if you are not great at sales.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Internal Recruitment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Recruiter in Cranston, RI
    Current Employee - Internal Recruiter in Cranston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    I have been working there for just over 4 years and it has truly been a positive experience in terms of growth potential, work environment, teamwork, work/life balance, and most importantly the colleagues I have come to befriend for life.

    Cons

    As with any organization it has been going through some growing pains as it has gone through an IPO and now is standing on its own, but with this being said it has opened doors of opportunity for the current employees and potential candidates to come on board. Take a swim!

    Advice to Management

    As with any period of intense growth we all tend to at times to move quickly in terms of jumping many paces ahead when we sometimes need to take a breath to look at the present surroundings to gauge and measure the next steps.


  6. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Plainville, MA
    Former Employee - Assistant Branch Manager in Plainville, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Hourly and bonuses available. Full time. Vacation time is also good. As long as you're doing what has to be done great chances of being promoted.

    Cons

    Meeting Checking goals. In store branches are open 7 days a week. Depending on how well the branch is staffed may need to work multiple 9-7 shifts.


  7. "Great compensation potential, but with a hefty price"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Relationship Manager in Akron, OH
    Current Employee - Business Banking Relationship Manager in Akron, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time (More than a year)

    Pros

    Compensation is aggressive, great retirement benefits, ability to travel, excellent training

    Cons

    Work/Life balance is dreadful, culture is completely results focused, pessimistic workforce


  8. "room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Specialist
    Current Employee - Small Business Specialist
    Recommends

    I have been working at Citizens Bank full-time (More than 3 years)

    Pros

    they do like to promote from within and there is much room for advancement

    Cons

    not a con but there will be many responsibilities and you will have to meet and exceed required goals


  9. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker
    Former Employee - Personal Banker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citizens Bank part-time (More than a year)

    Pros

    Benefits
    Bonuses
    Vacation time
    Meet people
    Learn a lot about banking and products

    Cons

    Sales driven
    All depends on coworkers
    Limited upwards movement

    Advice to Management

    Don't hesitate to promote.


  10. "Enjoyed it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citizens Bank full-time

    Pros

    Promote from within, great pay, good benefits

    Cons

    Hard to get time off


  11. Helpful (1)

    "Toxic"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Cranston, RI
    Former Employee - Anonymous Employee in Cranston, RI

    I worked at Citizens Bank full-time

    Pros

    Benefits used to be good... scaling back now that they have gone public

    Cons

    Toxic attitude from top down. Re-orgs and layoffs semi-annually. Systems antiquated.



Showing 1,309 of 1,342 reviews
Reset Filters