Citizens Disability Employee Reviews about "low pay"
Updated Aug 18, 2023

Found 23 of over 148 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "People were friendly, and there were company party's every once in a while with free food and drinks." (in 7 reviews)
- "Everyone who works here is friendly and are always willing to help you when needed!" (in 5 reviews)
- "Additionally upper management actually stated attorneys were the only capable people to get medical records." (in 5 reviews)
- "Long hours, poor pay, client's are numbers, management openly advocated quantity over quality." (in 5 reviews)
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Reviews about "low pay"
Return to all Reviews- 2.0Oct 17, 2020Customer Service RepresentativeCurrent Employee, less than 1 yearAbuja Nigeria
Pros
Nice HR and Supervisors who help you understand the job and fit in perfectly
Cons
Low pay if you're outside the USA Angry clients who use alot of curse words and make threats
1 - 1.0May 23, 2016LegalFormer EmployeeWaltham, MA
Pros
Although now a taxable event, the lunch downstairs is pretty good. Good salad bar options. Collegial environment among case handlers Environment full of attorneys who want to help each other do better (below management) No billable hours
Cons
-Sales-environment metrics in use – sending company-wide results around for no apparent reason monthly (insignificant, random results) starting recently. Does not work when legal department does not bring in clients by design (have intake department for that). Numbers from this don't appear to offer constructive value to much of anything. -Obsessive and insulting amounts of micromanagement. -Use of sales platform software for legal docketing. Breaks often, resulting in work slowdown/stoppage. -Failure to provide digital time management tools to attorneys -“what have you done for me lately” attitude by upper-management -Embarrassing attrition rate among attorneys -Hired third party group to do medical records follow-up, but because had them focus on number of calls rather than content, quality of follow-up was very poor. Means attorneys stuck doing this work. Massive amounts of time thrown away on this. -Serious communications problems between regular attorneys and management. Reliance on internal social media tool which is hard to search. -Salary job means enormous hours without fail; large law firm attitude with solo practitioner pay. -Bonuses and raises very small, if given at all. -Incomprehensible compensation structure which changes very, very often -Different standards used for different people for promotions/bonuses etc. -Constantly changing how attorneys’ work is measured/rated -Significant favoritism towards small handful of attorneys. -Took away almost all perks. Free parking is not a perk when company is major denizen in building with multi-level parking garage. -Touted a retirement plan. Were not going to tell us there was a ***zero percent employer contribution.*** Perk is really just access to a financial planner, but anybody with a bank account has access to the same services -Serious over-scheduling problems – even for days off scheduled months and months in advance -Time off is not respected; told to finish a week’s worth of work in 4 days if out for 1. Sometimes worse than this. -Work assigned when people have been out sick -Public-shaming frequently employed towards small groups or individuals -Disconnects between what tasks fell to what departments.
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