Citizens Property Insurance Reviews
Updated Jun 28, 2022
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Found 160 of over 169 reviews
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Top Review Highlights by Sentiment
- "Great Benefits and if you have a supportive supervisor/manager that supports you the increases are good" (in 39 reviews)
- "The upper management, which is a big laugh, 'clueless' is a word I heard repeatedly." (in 5 reviews)
- Current Employee, more than 10 years★★★★★Featured Review
Pros
Great People, Terrific CEO and Senior/Executive Leadership, Challenging work
Cons
It's a quasi-government organization - Process of buying and implement tools is tough - follows strong processes - needed, but challenging at times.
Thank you for taking the time to write this review. Citizens’ leadership tries to provide all employees with a culture that values them as individuals while fostering an atmosphere that inspires teamwork, personal development and growth. As an integral part of the Florida property insurance market, Citizens is at the forefront of efforts to help reduce exposure, strengthen underwriting standards, fight fraud and continue to operate efficiently within the marketplace. As a government entity, Citizens is required to follow State of Florida purchasing requirements. These rules provide policyholders and taxpayers an element of transparency and assurance that purchases are necessary and fiscally responsible. While we understand these requirements can take additional time to navigate, Citizens continues to work hard in an effort to limit any negative effects.
- Current Employee, more than 1 year★★★★★
Pros
This is an amazing company to work for. They value their employees and their policyholders. I could not be happier with the workplace morale and leadership!
Cons
Salary is not as good as private market but the benefits help make up for it.
- Current Employee, more than 5 years★★★★★
Pros
best work environment at work
Cons
limited resources in the company
- Former Employee★★★★★
A stand out of service for Floridians in need of homeowners and business insurance
RecommendCEO ApprovalBusiness OutlookPros
Taking over insolvent insurance companies to provide insurance to Floridians that no longer have insurance. All this during a collapsing insurance market.
Cons
Certain positions may be required to serve on the ground assisting claimants in disaster areas where there may not be electricity and other amenities.
Continue reading - Former Employee★★★★★
Pros
People are a priority for management.
Cons
I had to leave for reasons unrelated to the company.
- Former Employee★★★★★
Pros
Pay is pretty good. The job is all remote. Friendly coworkers who are generally knowledgeable.
Cons
Barely any training with the client company Citizens Insurance. Best be able to adapt to a new company and be able to think on your feet. Substantial quantities of bureaucratic forms and procedures that are not clear.
Continue reading - Current Employee★★★★★
Pros
The company has great benefits. The company mission gives you a sense of purpose.
Cons
Too much work and no change management often creates a feeling of spinning.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Flexibility, meet new people, helping people, helping company, investigation
Cons
Narcissistic egos, no loyalty, better working environment, disrespectful language, better moral
Continue reading - Former Employee, more than 10 years★★★★★
Pros
--Good pay --Excellent vacation accrual --8% retirement match--yep, you read that right --Excellent work/life balance --Respectful working environment --WFH --No glass ceiling --I had great management --Loads of perks like discounts, education reimbursement, healthy living incentives
Cons
--You're a slave to the topsy turvy Florida insurance market. --It gets crazy busy sometimes.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
I like the culture there
Cons
I can't find bad things in this environment
Citizens Property Insurance Reviews FAQs
Citizens Property Insurance has an overall rating of 4.3 out of 5, based on over 169 reviews left anonymously by employees. 93% of employees would recommend working at Citizens Property Insurance to a friend and 92% have a positive outlook for the business. This rating has improved by 27% over the last 12 months.
93% of Citizens Property Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Citizens Property Insurance 4.4 out of 5 for work life balance, 4.5 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Citizens Property Insurance to be work life balance, coworkers, benefits and the cons to be senior leadership, career development, management.
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