Citrix Corporate Sales Representative Reviews | Glassdoor

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Citrix Corporate Sales Representative Reviews

Updated Nov 17, 2018

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3.4
55%
Recommend to a Friend
100%
Approve of CEO
Citrix Chief Executive Officer David Henshall
David Henshall
3 Ratings
  1. Helpful (1)

    "Corporate Sales Representative"

    StarStarStarStarStar
    Former Employee - Corporate Sales Representative in Raleigh, NC

    I worked at Citrix full-time for more than a year

    Pros

    Great facilities and location. Really supportive corporate culture built around continuous learning and development. Front line managers are highly competent and coach you to success. I experienced a great deal of personal growth with Citrix.

    Cons

    Meeting all of the goals can be extremely challenging. This causes a lot of employee turnover. Regardless, I learned a lot of valuable skills at Citrix. I am a better salesperson for having worked for Citrix.

    Citrix2018-11-17
  2. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Citrix full-time for more than a year

    Pros

    Citrix has a great work environment.

    Cons

    Rapid growth leads to high turnover

    Citrix2018-08-02
  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Corporate Sales Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix for more than a year

    Pros

    Fun atmoshphere that helps you strive for success

    Cons

    lack of training in a pretty specific field

    Advice to Management

    help your talent grow from a product standpoint.

    Citrix2018-04-02
  4. Helpful (7)

    "A sweatshop for sales, with no clear direction, and lack of leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citrix full-time for more than a year

    Pros

    cool building free end of month breakfast and lunch, Which is designed to keep you working as much as possible... More on that later. on-site gym, basketball court, yoga studio, cafe good coffee Sales training is excellent

    Cons

    everyone is afraid of losing their job every month Management does not care who comes and goes Attrition rates are atrocious. I started with around 30 people and only 4 remained after 8 months. Terrible leads. Forced to touch on leads called within 24 hours, sometimes even less... They always said that thousands of leads exist, yet the same ones keep coming up, and never change. To me, I think the other leads do not exist, but no one will ever know. No one feels valued at their job anymore, especially after the 2017 layoffs. All of the great top talent left if they didn't get laid off. Management over promises and under-performs in everything they do. Citrix ShareFile Raleigh has killed so many careers it's crazy. Other employers actually search for Citrix employees because they know they are not happy. Recruiters and managers lied about compensation. They showed what people want to see, but did not show the reality of what to expect. Poor compensation compared to industry. Monthly quotas given to teams 1-2 weeks into the month!!!!!!! How can a business operate like this??????? Then expect your team to hit those monthly quotas when the business as a unit couldn't provide this from day 1. Monthly quotas are just shy of unattainable. And if you do not hit 100% of your quota, this means you can go on warning or even termination. I can't name a single organization that runs a business like this.

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    Advice to Management

    Clear house and start over. Get rid of all the managers and directors and replace them with proven industry leaders within the technology field. As far as I could understand, the management at the Raleigh Citrix office have all grown to be comfortable in their position, and show no leadership skills to rally their troops. They are individuals who survived, and "earned" their management titles through a year or two in the sales role. This doesn't mean they were performers either... It has turned into a political ecosystem that has maintained their positions for the past couple of years.

    Show More
    Citrix2018-02-07
  5. Helpful (1)

    "Corporate Sales Representatve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Citrix full-time for less than a year

    Pros

    Good pay and friendly co-workers

    Cons

    Childish environment and long hours

    Advice to Management

    Hire managers that have manager skills- not these "out-of-college" non-experts

    Citrix2017-09-28
  6. Helpful (1)

    "You know what you're signing up for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Sales Representative in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citrix full-time for more than a year

    Pros

    Quite a few pros - You get in what you get out. If you excel and hit your number consistently your on target earnings can make it to 6 figures in a year to year and a half - The best people and managers I've ever worked for, as well as a great environment - You know what you're signing up for when you get into it, the cons were made pretty apparent in the interview

    Cons

    Most of the cons are aimed at how much is invested in employees -this job is a gladiator pit, they will throw 20 people into this job and maybe 4 will succeed and move up - with so much turnover and general movement it leads to pretty low morale on the sales floor -monthly quotas. If you move to a new role, such as from pure lead gen to closing, a poor start to an INCREDIBLY different role will have you in limbo for your job from then on out

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    Advice to Management

    Invest in your staff, rather than continually cycling in new talent hoping for that mythical salesperson that will hit the ground running and need no guidance. this place has so much potential with the culture and people inside, the only thing holding this back is the massive turnover. In my experience, morale has shot down over the past 6 months- which has lead to decrease in our overall performance.

    Citrix2017-09-14
  7. Helpful (6)

    "Terrible Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citrix full-time for more than a year

    Pros

    Great products, cafeteria is excellent and inexpensive

    Cons

    Many people list the pro's of snacks, gym, pool tables...., they stress work/life balance as the reason for these "amenities" when it's actually because they don't want you to go home. This is honestly the worst job I have ever had, and I have worked in several industries. Maybe in the higher levels of the company it gets better, but as a ShareFile sales rep it's as bad as it gets. They don't tell you when they offer you that paltry base that they expect you to work 50-60 hours minimum and harass you if you don't. They also misrepresent the way you move up in the sales program and change it periodically to suit their needs. They don't want innovative thinkers or ideas on how to market more efficiently, they just want you to make calls non-stop for 10+ hours a day. Most of the lower level management is very young, inexperienced, and often completely inappropriate. They give you PTO and punish you for using it. They have ridiculous metrics and leads that have been abused for far too long. After they play their math games with the commissions you end up well below the industry average base, even when you hit quota. Unless you are ok with being used and abused for minimum wage I advise looking elsewhere, there is no good career path that begins in their sales program.

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    Advice to Management

    Be honest about the benefits, hours, and career path when you offer the job and stick to it. Consider paying a higher base that is more in line with similar jobs in the industry. Provide fresh leads and stop harassing people who told you they weren't interested just last week, I understand that peoples needs change but not typically in one week. Consider making an appearance at industry conferences and speaking as an expert. This will produce more than used car salesman style cold calling. With the current threat landscape and the caliber of your product you could easily increase market share if you only take some time to restructure your sales team by adding professional management and showing your sales reps you value them.

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    Citrix2017-09-21
  8. Helpful (7)

    "Corporate sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Citrix full-time for more than a year

    Pros

    Pay is good if you don't mind giving up your social life. Young atmosphere basically continuation of a frat party, if you're into that. Looks good on resume. Great training regular happy hours. Good benefits. If you're ready to work your butt off it's a good place. But be aware 90% of your starting class won't make it.

    Cons

    Management change meant a lot of perks went away and pay become far less lucrative. For new people not a big deal since they know nothing else but it sucked for the people caught in the middle. They also treat everyone like a number and have a HIGH turnover rate. Only take this job if you are willing to work HARD and just want it for a year or two on your resume.

    Advice to Management

    Stop trying to position the company for a buy out and actually take care of your employees. You will hit better numbers by appreciating them than trying to work them to death.

    Citrix2017-07-15
  9. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Sales Representative in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Citrix full-time for less than a year

    Pros

    Pretty Flexible and PTO

    Cons

    Clawbacks for the pay structure

    Advice to Management

    None

    Citrix2017-06-28
  10. Helpful (7)

    "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citrix full-time for more than a year

    Pros

    Good sales training and good benefits

    Cons

    Management doesn't get nearly the rigorous training that entry level staff does, so the managers tend to all be people who were good at sales but may be terrible at managing people since those are two different skill sets. One manager told me to my face that she doesn't believe in wasting her time helping lower level employees because she manages "closers" (the more senior sales people). The company also continues to make changes to compensation/perks/bonuses that make it really hard for entry level staff to make money (after taxes, you'll be bringing in well under $3k/month for your first six months) with very little communication, to the point where it feels disrespectful. The new CEO is obviously trying to cut costs in ways that affect the most entry level employees instead of those at the top but the company acts like you're being ridiculous when you ask what other changes to expect so you can financially plan for them. The attitude at Citrix is that if you don't like the constant unannounced changes or want to make more money, you should leave- a lot of people do.

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    Advice to Management

    TRAIN YOUR MANAGERS and actually hold them accountable! There are a handful of good managers that people stay at the company for, but they are by far the minority. It's obvious when people are promoted based on having the right friends or being there for so long that people think they *deserve* to be managers, but being good at sales has very little to do with being good at managing people, and several people including myself have left because of inappropriate, aggressive, or just plain incompetent management. Male managers should know not to talk over all their employees and female managers should know not to inflect their sentences up at the end and twirl their hair during meetings- both things that I experienced in recent meetings/trainings with managers that a very basic appropriate management onboarding training would fix.

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    Citrix2017-06-20
Found 65 reviews