Citrix Reviews | Glassdoor

Citrix Reviews

Updated August 1, 2017
117 reviews

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Citrix Chief Executive Officer David Henshall
David Henshall
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117 Employee Reviews

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Pros
  • Really embraces work-life balance and flex working (in 356 reviews)

  • Company is happy to provide training's, work from home (in 81 reviews)

Cons
  • Work-life balance in support organization is not great as there is a usually too many things to get done (in 58 reviews)

  • The upper and middle management had several major instances of reorganization (in 57 reviews)

More Pros and Cons

  1. Helpful (2)

    "Citrix Consulting Favors the Nitro Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Fort Lauderdale, FL
    Former Employee - Senior Consultant in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citrix full-time (More than 5 years)

    Pros

    1. Snacks in breakroom
    2. Cheap lunches in FLL Office
    3. Silicon Valley Location
    4. Proximity to 49 Field in Santa Clara
    5. Offices in FLL and Santa Clara have free parking
    6. Tech Support office in FLL

    Cons

    Is this the company that you want to work for, a firm that has had three CEOs in two years & was pushed to make major changes by an outside investor (Elliot) and has lost market share?

     This firm has not made new products in the last 17 years and is not a market leader in anything.

    If you want to join Citrix Consulting Services (CCS) you must ask yourself, do I want to join a firm that cannot seem to understand what it takes to make successful products and release them to the market?
    For example, XenMobile was introduced too early and was not ready for primetime. The product had major flaws was not intended for environments with over a thousand users and was overly complicated which made it very difficult to deploy.

    Compare Xenmobile to AirWatch. AirWatch is easier to deploy; it can be stood up in one day. XenMobile takes 2 or 3 weeks to get implemented.
    As a result of Citrix's major mismanagement of the Xenmobile product, this product line has fallen into the Visionary quadrant of the Gartner’s Enterprise Mobility Management evaluation.

    Citrix makes money from legacy virtual desktop and virtual application deployments that charge astronomical fees on a yearly basis for renewals.
    You would think that Citrix would try to listen to its customers and modify its product offerings based off of customer feedback, but this is not what Citrix does.

    Let's talk about Citrix Consulting Services. This is a highly polarize polarized and political organization. If you can make it onto the Nitro team then you will progress in your career. If you are not on the Nitro team, then you will be stuck in your position for multiple years. it will probably take you three to four years to move up. This means that if you are a senior consultant, it will take 3 to 4 years to make it to principal consultant. If you are a principal consultant, it will take 3 to 4 years to become an architect.

    If you are on the Nitro team, or the CCAT, then you will be promoted everyone 1.4 or 1.7 years. Many of the CCS graduates wind up becoming Sales Engineers (SEs) after New Hire Training (NHT) because they understand how political the CCS organization is.

    You would think that Citrix would want to learn from VMware but that does not seem to be the case. The now ex CEO of Citrix was a Microsoft guy. You would think that Citrix would have used the ex CEO's Microsoft experience to help Citrix make better products. That does not seem to be the case now that the new CEO was the CFO. It appears that Citrix it seems getting prepared for a sale. The new CEO was the CFO and COO; it looks like Citrix is going to tidy it's books (possibly fire people) so that it looks attractive for selling. If I were in CCS or in the sales organization, I would start looking for another job.

    If you are in CCS you have to learn about the evaluation process. Citrix evaluates consultants in a hierarchical manner. What this means is that if you are a senior consultant, you are being evaluated by all of the Principal Consultants, Architects and the executive team in the Citrix Consulting Services at once. What this means is there is a huge group conference call where everyone around the world has an open opportunity to trash your body of work.

    If you are with the Nitro team, you will have advocates who will speak on your behalf and the strength of their word means more than anyone else. If you are not on the Nitro team, then you will face stiff opposition from other Nitro team members because there will be no one who will be your Advocate. If you are not on the Nitro team, even your direct manager's word does not hold up against the word of Nitro team members. CCS managers have too many direct reports to really understand what you are doing. This means that when the evaluation process takes place, your managers are not your advocates. Your managers are just people who oversee you from an administrative point of view; they do not have an investment in your career.

    If you are with CCS, you either need to become more political and join the Nitro team or your career will go nowhere within CCS. This means that if you are new in technology and a recent college graduate, you will need to join the Nitro team or look to jump to another Non-CCS team if you have aspirations to advance in your career. If you are not with the Nitro team, your life will consist of traveling a lot and receiving no recognition . You will not get raise above 4% if you are not with the Nitro team.

    Advice to Management

    1. Learn from the competition
    2. Train Middle Management
    3. Revise the NHT Program for CCS


  2. Helpful (2)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Santa Clara, CA
    Former Employee - Senior Consultant in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citrix full-time (More than 5 years)

    Pros

    1. Ability to collect rewards for hotels and flights when travelling.
    2. Snacks in the break room.
    3. Headquarters is in a warm place, FLL.

    Cons

    Is this the company that you want to work for, a firm that has had three CEOs in two years & was pushed to make major changes by an outside investor (Elliot) and has lost market share?

    This firm has not made new products in the last 18 years and is not a market leader in anything.

    If you want to join Citrix Consulting Services (CCS), you must ask yourself, do I want to join a firm that cannot seem to understand what it takes to make successful products and release them to the market?
    For example, XenMobile was introduced too early and was not ready for primetime. The product had major flaws was not intended for environments with over a thousand users . XenMobile was overly complicated to install, which made it very difficult to deploy.

    XenApp/XenDesktop has too many components to stand up and requires a huge capital investment to buy all of the parts to make it work (NetScaler, computers, etc.).

    Compare Xenmobile to AirWatch. AirWatch is easier to deploy; it can be stood up in one day. XenMobile takes 2 or 3 weeks to get implemented.
    As a result of Citrix's major mismanagement of the Xenmobile product, this product line has fallen into the Visionary quadrant of the Gartner’s Enterprise Mobility Management evaluation.
    Citrix makes money from legacy virtual desktop and virtual application deployments that charge astronomical fees on a yearly basis for renewals.
    You would think that Citrix would try to listen to its customers and modify its product offerings based off of customer feedback, but this is not what Citrix does.

    Let's talk about Citrix Consulting Services. This is a highly polarize polarized and political organization. If you can make it onto the Nitro team then you will progress in your career. If you are not on the Nitro team, then you will be stuck in your position for multiple years; it will probably take you three to four years to move up. This means that if you are a senior consultant, it will take 3 to 4 years to make it to principal consultant. If you are a principal consultant, it will take 3 to 4 years to become an architect.

    If you are on the Nitro team, or the CCAT, then you will be promoted everyone 1.4 or 1.7 years. Many of the CCS graduates from New Hirte Training (NHT) wind up becoming Sales Engineers (SEs) because they understand how political the CCS organization is.
    You would think that Citrix would want to learn from VMware but that does not seem to be the case. The now ex CEO of Citrix was a Microsoft guy. You would think that Citrix would have used the ex CEO's Microsoft experience to help Citrix make better products. That does not seem to be the case now that the new CEO was the CFO. It appears that Citrix is getting prepared for a sale. The new CEO was the CFO and COO; it looks like Citrix is going to tidy it's books (possibly fire people) so that it looks attractive for selling. If I were in CCS or the sales organization, I would start looking for another job.

    If you are in CCS you have to learn about the evaluation process. Citrix evaluates consultants in a hierarchical manner. What this means is that if you are a senior consultant, you are being evaluated by all of the Principal Consultants, Architects and the executive team in the Citrix Consulting Services at once. What this means is there is a huge group conference call where everyone around the world has an open opportunity to trash your body of work.

    If you are with the Nitro team, you will have advocates who will speak on your behalf and the strength of their word means more than anyone else. If you are not on the Nitro team, then you will face stiff opposition from other Nitro team members ,because there will be no one who will be your Advocate. If you are not on the Nitro team, even your direct manager's word does not hold up against the word of Nitro team members. CCS managers have too many direct reports to really understand what you are doing. This means that when the evaluation process takes place, your managers are not your advocates. Your managers are just people who oversee you from an administrative point of view; they do not have an investment in your career.

    If you are with CCS, you either need to become more political and join the Nitro team or your career will go nowhere within CCS. This means that if you are new in technology and a recent college graduate, you will need to join the Nitro team or look to jump to another Non-CCS team if you have aspirations to advance in your career. If you are not with the Nitro team, your life will consist of traveling a lot and receiving no recognition . You will not get raise above 4% if you are not with the Nitro team.

    Advice to Management

    1. Learn from the competition. VMWare has been eating your lunch for some time.
    2. Listen to your customers. If clients are not happen, than that will affect your business.
    3. Promote talented leaders who have experience leading people. Just because someone was a good consultant does not mean that they will be a good manager.

  3. Helpful (4)

    "Politics & Cut Throat Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Order Entry in Fort Lauderdale, FL
    Former Employee - Order Entry in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citrix full-time (More than 5 years)

    Pros

    Benefits, Cafe, Parking, onsite IT,

    Cons

    Leadership is lacking, No one is loyal , if like politics you will love Citrix, sending all the jobs to India, manager once said to me "Citrix is not your friend." Terrible work hours and EOQ

    Advice to Management

    STOP OUTSOURCING ALL THE AMERICAN JOBS TO INDIA


  4. Helpful (4)

    "Chaotic downsizing with revolving door management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Santa Clara, CA
    Former Employee - Principal Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citrix full-time (More than 3 years)

    Pros

    Nice office space, good working conditions

    Cons

    Revolving door management, legacy Florida based company trying to reinvent itself through bad acquisitions, 20%+ reduction in workforce

    Advice to Management

    Shut down outdated solutions and people


  5. Helpful (1)

    "Mixed up culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Citrix full-time

    Pros

    Promoted creativity and lots of energy. New location in Raleigh NC is a nice facility.

    Cons

    As the larger Citrix organization merged with smaller companies they bought out (like ShareFile), their big company practices and politics began to overtake the healthy startup culture of the smaller divisions. The overall direction of the company was inconsistent and somewhat disorganized.


  6. Helpful (8)

    "Citrix sharefile sales has become garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citrix full-time (Less than a year)

    Pros

    A bunch of silly crap everywhere. Like toys and ping pong tables. Gym and cafeteria

    Cons

    Has become horrible since restructuring at the end of last summer. They can't keep people there anymore because it has become so bad. Those involved in the decisions leading to the pay cuts for sales and horrible atmosphere blame everyone else.

    Advice to Management

    Please leave the company.


  7. Helpful (3)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citrix full-time

    Pros

    There are no pros about the company.

    Cons

    Sales in the Fort Lauderdale office is a revolving door. People don't stay and find much better job! The management stinks and they all talk about employees behind their backs. They are more about playing favorites then developing employees. The moral is horrible and everyone is leaving. The turn over is so bad that HR has discussed with management on the sales floor. Really HR should look right at the managers for the turn over issues.

    Advice to Management

    Have HR do some checking into managers.

  8. Helpful (3)

    "To whom little is invested, much is expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Sales in Raleigh, NC
    Current Employee - Corporate Sales in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citrix full-time (More than a year)

    Pros

    Coworkers are nice... that's about it

    Cons

    Terrible pay
    Long hours
    Inconsistent commission structure and little transparency in to compensation policy
    It's like a revolving door. Management and teams are constantly changing and 50% of new hires quit or can't meet unrealistic standards

    Advice to Management

    Hire less and invest more in higher quality hires


  9. Helpful (7)

    "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in New York, NY
    Former Employee - Senior Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good salary and benefits; good technology , good technical staff who are committed to the product lines.

    Cons

    terrible leadership, highly political management who will easily terminate employees for non work related or non performance issues;

    Advice to Management

    clean house and remove the bad managers ; restart with clean slate


  10. Helpful (2)

    "Not what it was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Escalation Engineer
    Current Employee - Lead Escalation Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free breakfast on Fridays and free snacks and drinks. Not much else.

    Cons

    clueless management, constant upheval, no direction

    Advice to Management

    Get your crap togehter and decide on a direction and get everyone on board and


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