Citrix Reviews | Glassdoor

Citrix Reviews

Updated June 24, 2017
1,914 reviews

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1,914 Employee Reviews

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Pros
  • Really embraces work-life balance and flex working (in 350 reviews)

  • Company is happy to provide training's, work from home (in 79 reviews)

Cons
  • Preach that they have a great work life balance but if you need time off it's always a battle (in 57 reviews)

  • The upper and middle management had several major instances of reorganization (in 56 reviews)

More Pros and Cons

  1. Helpful (1)

    "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Raleigh, NC
    Former Employee - Inside Sales Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Citrix full-time (More than 3 years)

    Pros

    Boose at the job
    Bike rack

    Cons

    Rapid turn over rates

    Advice to Management

    Better training


  2. Helpful (9)

    "Citrix is on the decline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Santa Clara, CA
    Former Employee - Marketing in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citrix full-time (More than 3 years)

    Pros

    The pros are the same as anywhere. You get standard pay and benefits.

    Cons

    They don't respect their employees. They protect management. Their culture is imposed not organic. Budgets are cut and vacancies are not filled. Policies are not consistent from one manager to another. Suggestions for improvement are not welcome. Practices are outmoded. Subject matter experts are not valued.

    Advice to Management

    Stop dictating to employees. Show some respect. Learn how to lead. Develop a growth strategy. Get with the times. Trust people to know their jobs. Stop with the social engineering. Stop with the fake culture.

  3. "Great company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Positive Outlook

    I worked at Citrix full-time (More than 8 years)

    Pros

    Great culture and benefits. The company also invests in their employees and want to help them succeed.

    Cons

    Internal politics can sometimes get in the way depending on team and org.


  4. "Customer Success Manager"

    Star Star Star Star Star
    Current Employee - Customer Success Manager in Raleigh, NC
    Current Employee - Customer Success Manager in Raleigh, NC

    I have been working at Citrix full-time (More than a year)

    Pros

    great culture and no micro-managing

    Cons

    ever changing internal groups and processes


  5. Helpful (1)

    "Was s great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Santa Barbara, CA
    Former Employee - Senior Manager in Santa Barbara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citrix full-time (More than a year)

    Pros

    Great culture, great people, good compensation

    Cons

    recent buyout and departure of Mark

    Advice to Management

    Buffer the new "Wall Street" management mindset from the employees as much as possible


  6. "Great work and personal life balance. Great employee recognition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Burlington, MA
    Current Employee - Senior Software Engineer in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than 5 years)

    Pros

    Flexible schedules allow you to balance work and personal life.
    Great PTO time, starting at 4 weeks and increasing to 5 weeks after 5 years.
    Employees are listened too and their opinions are highly valued.
    Great medical, 401K and other benefits
    Company cares about community involvement. You get 2 days/yr for volunteer work

    Cons

    Salaries could be more competitive with other Boston-based companies. On the plus side, more senior employees get to participate in bonus pools
    More stock incentives to keep employees who may be tempted to go to startups

    Advice to Management

    Keep listening to employees. They know best.
    Try to become more competitive with salaries.


  7. "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Raleigh, NC
    Current Employee - Inside Sales in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than a year)

    Pros

    Great building, Great people. Good pay and benefits.

    Cons

    Can be like summer camp/high school sometimes. Seems like management can't make up their minds on a lot of things. A lot of distrust in management across the floor. High turnover.

  8. Helpful (1)

    "Positive work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer in Fort Lauderdale, FL
    Current Employee - Escalation Engineer in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than 5 years)

    Pros

    Citrix offers good compensation, a great benefits package, among other employee perks.
    The employees can enjoy a very relaxed work atmosphere with free snacks, drinks, pool table, ping pong table, and a gym. They also offer discount price meals at the cafeteria.

    Cons

    Layoffs every few years, micromanagement in some departments.


  9. "Good Company that is focusing its original business model"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Santa Clara, CA
    Current Employee - Business Analyst in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than 5 years)

    Pros

    Focused on keeping innovation in product and aligning business to core strategy.

    Cons

    Rapid and constant change can be overwhelming and distracting.

    Advice to Management

    Measure the pace of change to see the benefits and progress of the prtior and not undo what was just completed.


  10. Helpful (3)

    "Tech Sales: Not for the faint of heart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Fort Lauderdale, FL
    Former Employee - Territory Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Citrix full-time (More than a year)

    Pros

    The people I worked with were some of the absolute best. The company really does work to make a culture of friendly competition and camaraderie.

    The soft perks like the free snacks and drinks were also a nice touch, along with the nigh-constant outings. Plus, they did their absolute best to try to train people as they moved up the ranks, so the sales floor can really be a fast track to solid earning potential if treated properly.

    If you're starting out in sales support: talk to the people you support! Be friends with the renewals manager, make sure your big wins are shouted from the rooftops by your peers and make yourself invaluable.You could genuinely be making bonus checks in three months.

    Plus, it doesn't hurt to be a little bit schmoozy.

    Cons

    While Citrix itself promoted a culture of inclusiveness and teamwork, some of the managers on the floor didn't seem to get the memo. A few in particular felt that encouragement was best done via the occasional public humiliation (an example comes to mind of one director calling out the top rep on the floor in front of everyone because his call volume was slightly lower than normal).

    I get it; it's a metric-driven business, and the C-levels don't like seeing low numbers. But the heavy focus on frills metrics like call-volume -especially when it's been suggested time and time again that call-volume doesn't necessarily equate to higher pipeline- puts stress on areas that don't add up.

    Also,the floor is certainly on the younger side. Not a problem for everyone, and certainly a pro if you're fresh out of college/under 30, it can be tough to keep up if you've got more adult priorities.

    Advice to Management

    You guys have an amazing team of sales people on your hands; work to keep them! Especially when so much time and money is invested into training. It's really easy to lose great reps to our partners/competition, especially if you're not doing anything to incentivize them to stick around other than dangling a carrot with the letters "FSM" carved into it.

    Also, lay off on the call volume, especially if the reps are doing well.

    Oh, and we tout the "work anywhere" philosophy, but recoil in horror whenever it's brought up for our own employees. Give them a chance! If they're going to be in the field someday, they're going to have to learn time management skills without an overbearing manager breathing down their shirt.


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