Citrix Reviews | Glassdoor

Citrix Reviews

Updated October 16, 2017
2,020 reviews

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2,020 Employee Reviews

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Pros
  • Great work life balance and the culture is one of the best in downtown raleigh (in 368 reviews)

  • Company is happy to provide training's, work from home (in 83 reviews)

Cons
  • Work-life balance in support organization is not great as there is a usually too many things to get done (in 61 reviews)

  • Petty middle management sets the tone within certain teams (in 57 reviews)

More Pros and Cons

  1. "Sr. Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citrix full-time

    Pros

    General culture, solid products and strategic direction of the company.

    Cons

    Salaries, getting more bureaucratic as the company grows, SE's are being asked to be more sales-like.

    Advice to Management

    Streamline the different places to get information from; we have too many resources to go to.


  2. "Stay focused or burn out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager in Raleigh, NC
    Current Employee - Enterprise Account Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than a year)

    Pros

    great benefits, 401K and stock options, opportunities to make good money straight out of college, employee perks (full size gym, kept in great condition, yoga studio, free drinks/snacks, delicious cafe with subsidized costs for food), etc.

    Cons

    SMB sales floor is a month to month constant grind, so people get burnt out easily, quotas went from attainable to extremely unattainable, back to reasonable, so there's constant fluctuation, lots of rumors have been swirling around re: the state of the business and there's not a lot of guidance from management.

    Advice to Management

    N/A - I think you're doing the best with what you've got right now quite honestly.

  3. "Great Culture & Product to sell!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Raleigh, NC
    Current Employee - Sales Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than a year)

    Pros

    Great work life balance and the culture is one of the best in downtown raleigh!

    Cons

    difficult to deal with high turnover because they do employ many that dont succeed.

    Advice to Management

    Keep up the great work training and getting people motivated! great place to work!


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in Santa Clara, CA
    Former Employee - Strategic Account Manager in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citrix full-time (More than 8 years)

    Pros

    Good culture
    Comp plans were limited but generally achievable
    Solid market position with upside
    Continuous opportunity to generate revenue

    Cons

    Turmoil in upper management over the years since Mark Templeton stepped down is concerning regarding long-term viability. This is offset by the fact that Henshall is very smart and highly competent--at least he was as a CFO and that should translate well to the CEO role.

    Advice to Management

    Consider strategic account manager or global account manager compensation plans


  5. "Undergoing major transformation - too many uncertainties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Citrix full-time (More than 10 years)

    Pros

    Great salary and benefits. Smart people to work with.

    Cons

    Promotes virtualization and mobility as a leader that allows you to work from anywhere yet they've become less flexible in this area.


  6. Helpful (3)

    "Terrible Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Former Employee - Corporate Sales Representative in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Citrix full-time (More than a year)

    Pros

    Great products, cafeteria is excellent and inexpensive

    Cons

    Many people list the pro's of snacks, gym, pool tables...., they stress work/life balance as the reason for these "amenities" when it's actually because they don't want you to go home. This is honestly the worst job I have ever had, and I have worked in several industries. Maybe in the higher levels of the company it gets better, but as a ShareFile sales rep it's as bad as it gets. They don't tell you when they offer you that paltry base that they expect you to work 50-60 hours minimum and harass you if you don't. They also misrepresent the way you move up in the sales program and change it periodically to suit their needs. They don't want innovative thinkers or ideas on how to market more efficiently, they just want you to make calls non-stop for 10+ hours a day. Most of the lower level management is very young, inexperienced, and often completely inappropriate. They give you PTO and punish you for using it. They have ridiculous metrics and leads that have been abused for far too long. After they play their math games with the commissions you end up well below the industry average base, even when you hit quota. Unless you are ok with being used and abused for minimum wage I advise looking elsewhere, there is no good career path that begins in their sales program.

    Advice to Management

    Be honest about the benefits, hours, and career path when you offer the job and stick to it. Consider paying a higher base that is more in line with similar jobs in the industry. Provide fresh leads and stop harassing people who told you they weren't interested just last week, I understand that peoples needs change but not typically in one week. Consider making an appearance at industry conferences and speaking as an expert. This will produce more than used car salesman style cold calling. With the current threat landscape and the caliber of your product you could easily increase market share if you only take some time to restructure your sales team by adding professional management and showing your sales reps you value them.


  7. "Start-up Feel in a Larger Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Engineer in Raleigh, NC
    Current Employee - Operations Engineer in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Citrix full-time (More than a year)

    Pros

    Raleigh-area business unit run more closer to a start-up than other contemporary tech giants in the area.

    The working space is very cool and flashy.

    Good in-office benefits--unlimited quality coffee, free snacks (some healthy and some not so). Great location in downtown Raleigh warehouse district.

    Citrix as a business is pivoting hard and using the Raleigh office business unit as a showcase of how it plans to conduct business and develop products.

    Lots of opportunity to participate in and develop innovative product offerings.

    Opportunities to shift into other products, too. Even some of the non-technical staff has been given opportunities to advance into technical roles.

    Cons

    Current office (120 S West) is overcrowded. You are instructed to maintain 60% in-office attendance in order to retain a desk. Parking is overcrowded also and most employees must park off-sight up to 8 blocks away. To make matters worse, some teams seem to get preferential treatment and priority.

    Executive team seems to be in flux constantly. If its not a change in the C-level leadership then its the executive and senior VPs being moved around.

    In the middle of a major paradigm shift for some business units and product groups. While the Raleigh office is mostly immune from this--it projects a bit of chaos as well as lack of structure and vision. Hopefully recent changes will turn that around.

    To that end--the Raleigh office seems like its on a bit of an island. Acquired by Citrix and has proven a bit too large to digest. Although that might actually end up being a positive in the long run.

    While there are opportunities to branch out--a lot of the innovation is from a clique of trusted engineers, developers, and managers. Its very common to see the same staff working on different initiatives and its hard to feel like anyone has a chance to make an impact.

    The in-house cafeteria is not great. Poor options for vegetarians (if applicable), quality is not great for the cost.

  8. Helpful (2)

    "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend

    I worked at Citrix full-time (More than 5 years)

    Pros

    Flexibility in terms of being able balance work/life.

    Cons

    Too many meetings, email, and corporate red tape. Too difficult to get rid of poor performers. Some of the senior management micro manage and don't allow their teams to perform at their best. There are some senior managers who you wonder what it is that they do. Pay and benefits below other comparable companies.


  9. "Great to learn transactional sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citrix full-time

    Pros

    Great entry level for experience.

    Cons

    Less than stellar growth after moving into AE.


  10. Helpful (9)

    "Such a disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support and Engineering
    Former Employee - Support and Engineering
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citrix full-time (More than 5 years)

    Pros

    I looooved this company when I started. The culture was supportive of each other and encouraged individual growth. It really was a leading tech company that invested in its employees.

    Cons

    fast forward about five years and the investors have run this company to hell. Citrix cares about your health, but they are going to induce stress every day with layoffs, job insecurity, and working you until your fingers fall off. Come to work every day worrying about your job, have your manager tell you how insignificant you are, and also work towards a cloud model where we will never need you. Great, right? Oh, and when the competitors keep stealing your business, it's your fault we're making crappy product, but please keep a positive attitude.

    Advice to Management

    All the MBA guys that think you can run a culture...just leave, please. Citrix was founded on a whole different concept other than make numbers. Numbers don't always tell the whole story. Stop being the anchor of success and leave. Go somewhere else. You're making everyone miserable and you will kill the company.


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