City National Bank Reviews | Glassdoor

City National Bank Reviews

Updated October 8, 2018
233 reviews

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3.9
StarStarStarStarStar
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City National Bank President and CEO; Chairman and CEO, City National Bank Russell D. Goldsmith
Russell D. Goldsmith
129 Ratings

233 Employee Reviews

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Pros
  • "Management supports th work / life balance that is required in today's world" (in 24 reviews)

  • "Great benefits and great culture" (in 12 reviews)

Cons
  • "There is no room for advancement" (in 4 reviews)

  • "Upper management are overlooking too many project at the same time and some smaller details and requirements go unnoticed till project delivery" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great Culture/Growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Great place to work and grow! Everyone I have encountered has been here ATLEAST 3-25 years. They also continue to stay!!!!! Wonderful, Wonderful environment. Everyone is so kind and welcoming. I have been here for about four months and have been loving the learning experience. This is one of the best bank's to work for in DTLA! Everything is very efficient and modern. They have great perks, and lunch+learns, HR, and assistance if you ever need anything. I recommended it to all my colleagues.

    Pay is also very competitive, more so than other banks!!!!!

    Cons

    Have to pay for parking
    Parking lot is about 1 block away from building (5-8 minute walk)

    Advice to Management

    Great place!!! Keep up the good culture, and attitude. Everyone is really happy here.

    City National Bank Response

    Jun 18, 2018 – City National Bank

    We’re so happy that you’re here. City National IS a great place to work. The people and values are at the heart of our exceptional culture.

    We agree--the 400 S Flower lot is very convenient for... More


  2. "Loved this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, got a lot of great experience!

    Cons

    I loved the company no cons

  3. Helpful (3)

    "Its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Benefits are the same as anywhere else. Medical insurance is with Cigna and they offer 3 different price options. No STD! Shocking. Maternity leave is the 12 unpaid weeks allowed by Fed and you can use your vacation. Upper managements seems to like micromanagement but overall it hasnt been bad. There some flex when it comes to work schedule.

    Cons

    Micromanagement, no short term disability.

    City National Bank Response

    Sep 19, 2018 – City National Bank

    Thanks for your post. It allows me an opportunity to clarify details about the bank’s Benefits that may have been misinterpreted.

    City National offers colleagues a comprehensive benefits package... More


  4. Helpful (3)

    "Great Long-term company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    Friendly atmosphere, decent pay and minor incentives, good benefits, good retirement, overall a great long-term company to work for.

    Cons

    upper management lacks communication for future plans with employees, employee favoritism, too many "cooks in the kitchen", lack of understanding of employee needs.

    Advice to Management

    Talk to your teams and your employees. Find out what will help them to do their job and be more effecient. Support your employees and build trust in them so they build trust in you. Just making decisions and telling everyone what they have to do now brings down moral, trust, and motivation to support your decisions and the company.


  5. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Card Fraud & Servicing in Raleigh, NC
    Current Employee - Card Fraud & Servicing in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Salary , modern office, retirement planing

    Cons

    Expensive health coverage
    Unprofessional management
    No work life balance
    Micromanaged
    Very stressful culture

    Advice to Management

    Please provide HR training for your management team. Making negative comments regarding protectective classes, discipline employees openly, disrespectful to employees.

    City National Bank Response

    Oct 8, 2018

    We are proud at CNB to promote a workplace that is positive and productive; I am very sorry to hear that you have had a different experience. I would be grateful if you could contact me directly so... More


  6. "Great Company to work with!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at City National Bank full-time

    Pros

    Longevity! Everyone has worked there for well over 10 years.

    Cons

    Not much room for advancement.


  7. "CNB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at City National Bank full-time (More than a year)

    Pros

    Great People and employee culture

    Cons

    Low Pay,long hours and unrealistic expectations

  8. Helpful (1)

    "good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at City National Bank full-time (More than 8 years)

    Pros

    there are a lot of opportunities to grow

    Cons

    have to work very hard every day

    Advice to Management

    need better and more benefits


  9. Helpful (1)

    "Information Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time (More than a year)

    Pros

    Great opportunities. Good pay. Professional colleagues.

    Cons

    They are very suggestive of salaried people putting in extra hours.

    Advice to Management

    You're doing a good job.

    City National Bank Response

    Aug 20, 2018 – City National Bank

    Thank you for the feedback and for the contributions you made during your tenure.

    Regarding your note about extra hours, City National does its best to support departments, teams and colleagues... More


  10. Helpful (3)

    "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Los Angeles, CA
    Former Employee - Loan Processor in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at City National Bank full-time (More than a year)

    Pros

    On-site cafeteria area in the building.

    Cons

    New management in Residential Lending department is HORRIBLE. (Old management was horrible as well and a lot of them were fired when new management came in). They don't care about the well-being of people, and are instead focused on numbers and quotas. Very cliquish- management and employees within the department included. Under-qualified people in almost every position. Getting cozy with management gets promotions (that existed prior to new management and has continued). The pay is less than average in the industry when you consider that there was no incentive rewards for high production and hard work.

    Advice to Management

    Learn how to manage people, not just processes.

    City National Bank Response

    Aug 17, 2018 – City National Bank

    I’m sorry to hear that your time here at the bank was not a positive one. We take all feedback very seriously. If you’re open to it, I encourage you to reach out to me at ivet.markaryan@cnb.com so I... More


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