City National Bank Reviews | Glassdoor

City National Bank Reviews

Updated September 21, 2017
174 reviews

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4.2
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City National Bank President and CEO; Chairman and CEO, City National Bank Russell D. Goldsmith
Russell D. Goldsmith
90 Ratings

174 Employee Reviews

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Pros
  • Management supports th work / life balance that is required in today's world (in 20 reviews)

  • If you are a motivated results oriented person this is a great place to work (in 8 reviews)

Cons
  • Not a lot of space for career advancement (in 4 reviews)

  • The Royal Bank of Canada merger has created huge growth opportunities (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "A Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Los Angeles, CA
    Current Employee - Senior Vice President in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (More than 10 years)

    Pros

    Interesting and challenging work; entrepreneurship and creativity valued; good working relationships and camaraderie with your peers; profit sharing

    Cons

    Not a lot of opportunities or empty offices in the C-Suite or at the very top of the organization

    Advice to Management

    Maybe a sub-tier for those who might not ever make Executive Committee but are still incredibly valuable employees? Sr. Leadership Group not really enough

    City National Bank Response

    Sep 15, 2017 – HR Communications Program Manager

    Thanks for your great feedback and for the contributions you’ve made in your 10 years at CNB. Your “pros” speak perfectly to the culture that we are so focused on maintaining as we expand. You also... More


  2. "Summer Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great manager and great people

    Cons

    Limited projects for internship term

  3. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great culture! People are genuine and working environment was great.

    Cons

    learning opportunity was limited but you can still learn a lot from work.

    Advice to Management

    good


  4. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at City National Bank full-time

    Pros

    Fun environment, ability to receive promotions

    Cons

    Below average salary, Incompetent management


  5. "Excellent Company - Excellent People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    - Competitive salary & Bonus
    - Leading in Benefits
    - Colleagues are great
    - Work pace is not stressful
    - Work hours (exempt) are very flexible
    - For tech workers (as myself) - options to work remotely as needed.

    Cons

    - strict dresscode - suits for men at all times.


  6. "Anonymous"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very good company to work. The best training

    Cons

    They pay only average salary


  7. Helpful (1)

    "Great potential for growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    Small yet nimble bank with a primary focus on client services. Less bureaucratic than larger banks. Entertainment Industry leader for banking.

    Cons

    Deeply intrenched culture that doesn't adapt well to change. Highly political bank, where navigating corporate political landscape is reverred more so than individual excellence.

    Advice to Management

    Act on the betterment of the company, and not to maintain the political status quo.

  8. "Client Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Las Vegas, NV
    Former Employee - Anonymous Employee in North Las Vegas, NV
    Recommends
    Approves of CEO

    I worked at City National Bank full-time (More than 8 years)

    Pros

    customer service, problem solving and resolutions, money handling, day to day operations. Face to face with clients in a team environment

    Cons

    strict sales goals in a slow environment

    City National Bank Response

    Sep 6, 2017 – HR Communications Program Manager

    Thank you for your many years of service at City National. I’m proud that you listed “service” first as a favorable attribute of working here, as we have a long history of fostering a client oriented... More


  9. Helpful (1)

    "Worst Company Ever to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at City National Bank full-time (More than a year)

    Pros

    There is none I can think of. Oh wait my last day.

    Cons

    They work you into the ground. No respect for employees time or personal lives. Management is very ruthless with little or no regard for employees. Their bottom line is to make themselves look good and retain their bonuses at employee expense. One tech lead lost his eyesight in one eye due to stress and the manager would not let him go to the doctor. They use old dead technologies that are cobbled together and make little or no sense. There is no room for advancement. The tech is dated so your not learning anything that will advance you career wise. They bring in management from outside so there is no upward advancement. They are very understaffed as they have problems retaining good people. Expect to work long hours as the their tech is dated and buggy. They hire cheap so don't expect competent co-workers. The pay is below average as compared to industry standards. They expect you to commute to downtown with no compensation. They use a lot of offshore labor. The tech is very very dated so you will walk away with no useful skill sets that translated to better opportunities outside of City National. The management uses a big stick old school approach to managing people. They rely heavily on fear and intimidation to get results. Don't expect praise, rewards, bonuses as they believe it they are doing you a favor. The best move I ever made was to look for a job elsewhere. I don't regret leaving one bit. I was happy to get my life back and enjoy my family.

    Advice to Management

    Treat your people with respect as they will work harder and longer for you if show some willingness to reward them. Get rid of the big stick managers who threaten and intimidate employees ... Sure they get results early on but once they are burnt out and leave things come crashing down eventually. Good IT people don't work for bad managers. If your wondering why talent is avoiding your company it is because you're getting a bad rep in the IT community aka Countrywide.

    City National Bank Response

    Sep 18, 2017 – HR Communications Program Manager

    I’m sorry that your experience as a City National colleague wasn’t positive. Your description caught me off guard since many of the points are opposite to the comments we hear from colleagues across... More


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Talent Acquisition Consultant in Los Angeles, CA
    Current Employee - Associate Talent Acquisition Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (More than a year)

    Pros

    Working with City National Bank for over two years now. The experience has been amazing, especially through the merger with RBC. The company's PRIDE values are present through all colleagues around the bank. It's been such a great place to work

    Cons

    Keeping up with technology has been a challenge but we are continuously seeing improvements and enhancements that make our work less manual.

    City National Bank Response

    Jul 22, 2017

    You are right - City National Bank is a great place to work and is growing. We are adding colleagues in record numbers. Our Talent Acquisition team is doing a great job - keep up the good work... More


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