City National Bank Reviews | Glassdoor

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City National Bank Reviews

Updated February 13, 2018
197 reviews

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4.2
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City National Bank President and CEO; Chairman and CEO, City National Bank Russell D. Goldsmith
Russell D. Goldsmith
107 Ratings

197 Employee Reviews

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Pros
  • Management supports th work / life balance that is required in today's world (in 23 reviews)

  • Great benefits, limited overtime & great work/life balance (in 12 reviews)

Cons
  • There is a lot of work to do so be ready for a challenge (in 3 reviews)

  • Not a lot of space for career advancement (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "A Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Los Angeles, CA
    Current Employee - Senior Vice President in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (More than 10 years)

    Pros

    Interesting and challenging work; entrepreneurship and creativity valued; good working relationships and camaraderie with your peers; profit sharing

    Cons

    Not a lot of opportunities or empty offices in the C-Suite or at the very top of the organization

    Advice to Management

    Maybe a sub-tier for those who might not ever make Executive Committee but are still incredibly valuable employees? Sr. Leadership Group not really enough

    City National Bank Response

    Sep 15, 2017 – HR Communications Program Manager

    Thanks for your great feedback and for the contributions you’ve made in your 10 years at CNB. Your “pros” speak perfectly to the culture that we are so focused on maintaining as we expand. You also... More


  2. "relationship banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in New York, NY
    Current Employee - Relationship Banker in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (More than a year)

    Pros

    great company -cares about employees

    Cons

    systems - lack of tech

    City National Bank Response

    Feb 15, 2018

    Thanks for taking the time to share your thoughts. I agree with you - CNB cares about our colleagues! As far as technology, we are building and employing new systems across the bank to create the... More

  3. "Great Bank but losing it’s identity fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Officer in Los Angeles, CA
    Former Employee - Senior Loan Officer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time (More than 5 years)

    Pros

    Great employees, for the most part. Great reputation with commercial, private banking and entertainment industries. Decent benefits platform, growing quickly which means more open positions.

    Cons

    Company merged with large Canadian bank (RBC) in 2015 and lots of key management that helped create their stellar reputation and culture has left or will be retiring in a year or so. CNB is quickly losing it’s original DNA in many divisions/departments due to mass hiring of new managers (with a big bank retail mindset) which has caused key, established, employees to move on.

    There are only a handful of departments left that still have the “CNB” feel. To be honest, it’s too early to tell if this is a “Con” but it has definitely caused a high turnover in employees which means a new feel/culture is emerging. If you’re into the culture of banks like BofA, Wells Fargo and Chase then this might be a good fit for someone because that seems to be the trend they going to

    Advice to Management

    The bank became what it is because of talented employees that grew along with the bank which cultivated strong relationships with CNB clients and created a proud sentiment for employees working for CNB . The bank had a wonderful internal growth platform that seems to be going to the way side....my advice would be to not be so quick to disregard legacy colleagues because rapid change is being pushed down from the executive committee...legacy employees clearly knew what they were doing or else the bank would not have been so attractive to RBC...


  4. Helpful (1)

    "One of thee most stable companies I’ve been with & still going strong!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and great culture! Been here for almost five years and if you put in the work, the only direction is “The Way Up”.

    Cons

    Every day is a challenge, but it’s overcoming those challenges that makes it rewarding. A way to balancing the pros and cons is the challenge!

    Advice to Management

    None at the moment.

    City National Bank Response

    Feb 16, 2018 – City National Bank

    Thanks so much for sharing your thoughts -- and congratulations on your 5-year milestone! I'm sure you've seen the bank change so much during that time. Yes, I agree -- overcoming the day-to-day... More


  5. "Treasury management service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    401k Profit sharing plan, Pays well.

    Cons

    It's the corporate world. It's all who you know.

    Advice to Management

    Stop Micromanaging

    City National Bank Response

    Feb 15, 2018

    Thanks so much for your feedback! CNB offers very competitive benefits - including our 401(k)/Profit Sharing Plan. I would like to hear more about your "Advice to Management"; if you'd like to have... More


  6. "Mixed emotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Los Angeles, CA
    Current Employee - Developer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    The people are way cool - Can be positively collaborative

    Cons

    People are very much into cliques here
    Not every person in management should be; They can and will set you up for failure. It's their tactic to drive you out (often times out of jealousy). If every person you hired is seeking to transfer from under you, that should be a clear sign of bad/slimy management.

    Advice to Management

    360 degree reviews should be implemented. It would be nice to have some communication with management. It would be nice be offered assistance or guidance from your manager instead of being set up to fail willfully. When you're consistently given misleading instruction, there's nowhere to go but down. Senior management needs to actually talk to the staff to find out real feelings of people in the company.


  7. Helpful (2)

    "Not as Cool as They'd Like to Portray"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    Great Benefits...401K, Profit Sharing, Community Outreach, etc.

    Cons

    The departments can be "cliquish" but what company doesn't have that problem? There is mass favoritism...it's not what you know...its who you know and who likes you. Huge bonuses for management and very meek hardly there bonuses for the lower level colleagues....Sr. VP gets $130,000 vs. $1300 for someone without the titie that works just as hard at their job..but we reported having a "bad year"...right!

    Advice to Management

    360 Manager Review....keep track of how managers are doing and treating staff. Some managers are good at their job but not good at being managers which makes anyone working below them suffer.

    City National Bank Response

    Jan 11, 2018 – City National Bank

    Thanks for taking time to write a review. I agree with you that CNB offers great benefits!

    Your feedback as a colleague is very important to us so I am a little surprised by your comment about... More

  8. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time (More than 3 years)

    Pros

    -Good Pay
    -Sales Culture
    -Growth Bank with fresh initiatives
    -Willingness to spend for marketing / growth

    Cons

    -Credit Culture (weaker on Commercial side, stronger on Private Bank)
    -Private Bank, still growing recognition as a Commercial Bank

    Advice to Management

    Consider promoting from within.


  9. "Company Overview Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Technology in Los Angeles, CA
    Current Employee - Vice President - Technology in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Work Life Balance, Friendly Colleagues

    Cons

    Not much growth, benefits are average

    Advice to Management

    Please enhance the employee benefits


  10. "Credit Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Super friendly and talented coworkers. Great resources for someone willing to learn and advance forward with your career opportunities

    Cons

    Some systems needs update to be apart with other financial companies


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