City National Bank Reviews | Glassdoor

City National Bank Reviews

Updated August 15, 2018
226 reviews

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4.1
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City National Bank President and CEO; Chairman and CEO, City National Bank Russell D. Goldsmith
Russell D. Goldsmith
126 Ratings

226 Employee Reviews

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Pros
  • "Management supports th work / life balance that is required in today's world" (in 24 reviews)

  • "Great benefits and great culture" (in 12 reviews)

Cons
  • "There is a lot of work to do so be ready for a challenge" (in 3 reviews)

  • "There is no room for advancement" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Great Culture/Growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Great place to work and grow! Everyone I have encountered has been here ATLEAST 3-25 years. They also continue to stay!!!!! Wonderful, Wonderful environment. Everyone is so kind and welcoming. I have been here for about four months and have been loving the learning experience. This is one of the best bank's to work for in DTLA! Everything is very efficient and modern. They have great perks, and lunch+learns, HR, and assistance if you ever need anything. I recommended it to all my colleagues.

    Pay is also very competitive, more so than other banks!!!!!

    Cons

    Have to pay for parking
    Parking lot is about 1 block away from building (5-8 minute walk)

    Advice to Management

    Great place!!! Keep up the good culture, and attitude. Everyone is really happy here.

    City National Bank Response

    Jun 18, 2018 – City National Bank

    We’re so happy that you’re here. City National IS a great place to work. The people and values are at the heart of our exceptional culture.

    We agree--the 400 S Flower lot is very convenient for... More


  2. "Information Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time (More than a year)

    Pros

    Great opportunities. Good pay. Professional colleagues.

    Cons

    They are very suggestive of salaried people putting in extra hours.

    Advice to Management

    You're doing a good job.

  3. "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Los Angeles, CA
    Former Employee - Loan Processor in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at City National Bank full-time (More than a year)

    Pros

    On-site cafeteria area in the building.

    Cons

    New management in Residential Lending department is HORRIBLE. (Old management was horrible as well and a lot of them were fired when new management came in). They don't care about the well-being of people, and are instead focused on numbers and quotas. Very cliquish- management and employees within the department included. Under-qualified people in almost every position. Getting cozy with management gets promotions (that existed prior to new management and has continued). The pay is less than average in the industry when you consider that there was no incentive rewards for high production and hard work.

    Advice to Management

    Learn how to manage people, not just processes.


  4. "Consumer Loan Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at City National Bank full-time

    Pros

    Decent work/life balance
    Paid for parking in DTLA

    Cons

    Company was recently acquired by RBC so there are lots of organizational changes
    Poor management skills by some
    Small raises

    Advice to Management

    less micromanaging and worrying about petty things, more focus on bigger picture

    City National Bank Response

    Jul 18, 2018 – City National Bank

    Thank you for taking the time to post your feedback. We agree that a focus on the big picture is important, especially as City National makes changes to expand our offerings and to grow into new... More


  5. "High level branch banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    Management is truly focused on relationship with incentive goals to support. Minimal activity management. Encouraged to develop business how you see efficient. Focused on longer term goals, not daily or weekly. Competitive pay, profit sharing, 401k match, commercial card for business development use. Excellent colleague experience and specialties. Little to no banking newbies. Most are very smart and successful in their careers.

    Cons

    Systems dont integrate together. Different system for each activity or research. Poor lead generation. Small segment of branch banking, wealthy(not rich) personal or successful operating business under $5MM revenue. Lack of inter-division partnerships or incentive. Working together is giving away business.

    Advice to Management

    Develop a career path or a way that employees wont feel stuck in one role without growth.


  6. "Data Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at City National Bank full-time

    Pros

    It's a rapidly Growing company.

    Cons

    It a very Low Pay difficult to move up


  7. Helpful (3)

    "Decent place to get your feet in the door"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Subsidized lunches since everything in downtown is so expensive. They also subsidize parking which is better than paying the outrageous $200 a month.

    Cons

    Unfortunately the manager makes or breaks your job and I had a manager that micromanaged me like there was no tomorrow. Didn’t let me take PTO and forced me to work in the weekends. Anytime I need a reference he makes sure he gives me a bad one. I can count a few times that I’ve lost out on offers because of him including future interviews I’ve had at CNB. I’ve been essentially blacklisted from this company and don’t let these fake reviews fool you either. All those exclamation marks from the same person. Also they don’t even have filtered water for its employees to drink which is pretty cheap.

    Advice to Management

    Treat your employees with a little bit more respect so they don’t leave and then proceed to blacklist them later down the road because you drove them to quit in the first place.

    City National Bank Response

    Jul 3, 2018 – City National Bank

    Thanks for your feedback. City National does its best to provide colleagues with what they need to succeed. I appreciate your recognition of the subsidized lunch and parking, and will definitely... More

  8. "Retail Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Neutral Outlook

    I have been working at City National Bank full-time (More than a year)

    Pros

    Good family atmosphere and culture

    Cons

    low pay and high pressure sales

    Advice to Management

    Make goals realistic.

    City National Bank Response

    Jul 27, 2018 – City National Bank

    Thanks so much for your feedback. I agree with you; our culture makes City National a great place to work.

    I’m sure I don’t have to tell you that the company is experiencing tremendous growth... More


  9. Helpful (1)

    "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst in Beverly Hills, CA
    Current Employee - Credit Analyst in Beverly Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (More than a year)

    Pros

    Very supportive co-workers, good place for credit training and development

    Cons

    Little room for advancement as senior people stay with the company for a long time

    City National Bank Response

    Jun 18, 2018 – City National Bank

    Thanks for taking the time to post your thoughts and thanks for all you do to make City National great.

    Yes, it’s true; City National’s culture makes the bank a great place to call home, evidenced... More


  10. "Associate VP Business & Technology Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Business and Technology Services in Los Angeles, CA
    Current Employee - Assistant Vice President Business and Technology Services in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    When a company has employees with 20, 30, and 40 years of seniority, something must right must be going on in that organization. This is the case of City National Bank! There’s room to grow if you have the drive and passion to excel.

    Cons

    The bank is a bit behind in certain technologies. Just 4 months ago, the bank moved from a 10 year old ticketing system to a more advanced and efficient platform.

    Advice to Management

    Hire leaders because leaders often think outside the box and are not afraid to roll up their sleeves to get the job done.

    City National Bank Response

    Jun 19, 2018

    Welcome to City National! Thank you for taking time to post your comments. We hear you—hiring colleagues with a leadership mentality is so important, regardless of the position’s title or level. That... More


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