City National Bank Reviews | Glassdoor

City National Bank Reviews

Updated December 14, 2018
241 reviews

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3.8
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City National Bank President and CEO; Chairman and CEO, City National Bank Russell D. Goldsmith
Russell D. Goldsmith
136 Ratings

Employee Reviews

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Pros
  • "Management supports th work / life balance that is required in today's world" (in 24 reviews)

  • "Great benefits and great culture" (in 12 reviews)

Cons
  • "Upper management are overlooking too many project at the same time and some smaller details and requirements go unnoticed till project delivery" (in 7 reviews)

  • "There is no room for advancement" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great Culture/Growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (Less than a year)

    Pros

    Great place to work and grow! Everyone I have encountered has been here ATLEAST 3-25 years. They also continue to stay!!!!! Wonderful, Wonderful environment. Everyone is so kind and welcoming. I have been here for about four months and have been loving the learning experience. This is one of the best bank's to work for in DTLA! Everything is very efficient and modern. They have great perks, and lunch+learns, HR, and assistance if you ever need anything. I recommended it to all my colleagues.

    Pay is also very competitive, more so than other banks!!!!!

    Cons

    Have to pay for parking
    Parking lot is about 1 block away from building (5-8 minute walk)

    Advice to Management

    Great place!!! Keep up the good culture, and attitude. Everyone is really happy here.

    City National Bank Response

    Jun 18, 2018 – City National Bank

    We’re so happy that you’re here. City National IS a great place to work. The people and values are at the heart of our exceptional culture.

    We agree--the 400 S Flower lot is very convenient for... More


  2. Helpful (1)

    "Fantastic Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time (Less than a year)

    Pros

    The team I worked with was fantastic.

    Cons

    There were none I can think of.

    Advice to Management

    Thank you for providing a great place to work for.

  3. "Great people and place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    Great place to work with so many smart people.

    Cons

    Low wages and while there are a lot of smart people they are lazy


  4. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at City National Bank full-time

    Pros

    Nothing that is observed elsewhere

    Cons

    Lots of things from technology to management


  5. "Electronic Document Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time

    Pros

    Professional work environment. Excellent culture.

    Cons

    The specific department I was in was not managed very w

    Advice to Management

    Be aware of consistent similar messages and comments stemming from colleagues from the same department regarding their immediate manager.


  6. "Great company to work for once you learn the way of how!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Los Angeles, CA
    Current Employee - Relationship Banker in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City National Bank full-time (More than a year)

    Pros

    Competitive salary. Not stressful. Lots of support and training classes. Allows the time to build business relationship with your clients. Not easy but achievable sales goals. Allows you to canvas and get new clients. Allows you to wine and dine your potential client for deepening the relationships. Many clients event and opportunities. RB’s have a lot of learning opportunities to be ready for next step.

    Cons

    When you are hired you are absolutely lost because there is no startup training. There is no central number or website to find out how to resolve your issues. Push for sale yet tough approval systems. Loan center is slow. Out dated technology. Many times people in different department contradict each other.


  7. "Great company one terrible manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at City National Bank full-time (More than 10 years)

    Pros

    Great company to work for with good affordable benefits and above average pay. Good identity that is evolving and getting better. CNB has a great reputation amongst the business community but technology needs to be improved. I would have stayed longer to retire from CNB if it wasn’t for 1 terrible regional manager.

    Cons

    Regional manager is forcing out smart, dedicated and hard working employees who have been at CNB longer. Employees should respect their manager not fear them. Turnover is a big problem and the root cause is known but things have not changed. Trying to build a Wells Fargo culture at CNB is toxic and will only lead to lower morale. This is a great company but one person ruined it for me and a lot of my former colleagues.

    Advice to Management

    Listen to your employees who are leaving in droves because of one person. Correct this issue or more people will leave.

    City National Bank Response

    Nov 20, 2018 – City National Bank

    Thanks for taking the time to post your feedback. I agree--City National is a great place to work. We are proud to offer competitive pay and benefits, opportunities to grow, get involved and give... More

  8. "Job was not very demanding. It was cookie cutter credit department."

    StarStarStarStarStar
    Former Employee - Credit Analyst II in El Segundo, CA
    Former Employee - Credit Analyst II in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People were great. There was some office politics, but what company doesn't have any.

    Cons

    Office politics and some dishonesty from management.

    Advice to Management

    Focus on challenging employees and promoting their growth.

    City National Bank Response

    Nov 27, 2018 – City National Bank

    I appreciate your feedback. We are always looking for ways to improve and make City National an even greater place to work. This includes encouraging and supporting colleagues to plan and develop in... More


  9. "Loved this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, got a lot of great experience!

    Cons

    I loved the company no cons


  10. "Position over sold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at City National Bank full-time

    Pros

    Colleagues at City National were very kind

    Cons

    Interviewed for a direct hire position. Was promised a specific salary plus bonus upon hire as well as a specific job description and remote work. Role got switched to a contract to hire prior to my last interview. I was told the contract to hire was just a logistic due to timing of budget and I would be converted over in three months time. When I came on board I was treated as a contractor and did not get assigned the duties of my job description or allowed the remote work promised. Instead, I was assigned entry level tasks vs the senior engineering and management training I expected. Management did not seem to communicate my job role, trajectory and salary to higher ups or colleagues and I was asked to end my contract early by upper management without communication from my direct superior.

    Advice to Management

    Better communication between management.
    Better treatment of contract workers.
    Follow through with promises made during the hiring process.