City Year Reviews | Glassdoor

City Year Reviews

Updated October 18, 2017
823 reviews

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823 Employee Reviews

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Pros
Cons
  • Long hours, not enough pay or sick days (in 232 reviews)

  • Work life balance is only available if you work hard at it (in 55 reviews)

More Pros and Cons

  1. "Mixed Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - City Year Corps Member in New Orleans, LA
    Current Employee - City Year Corps Member in New Orleans, LA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at City Year (More than a year)

    Pros

    Great work and a focus on personal/professional development.

    Cons

    PD was not great. Communication between school and City Year management was unsatisfactory.


  2. Helpful (1)

    "A Year in Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at City Year full-time (Less than a year)

    Pros

    Great, if you have a good team and supportive program manager. Educational award is good, and you feel proud after finishing. I finished CY and now I feel like I can do anything.

    Cons

    If you have a poor team, you will have a difficult year. This is an extremely tough job, with at minimum 50 hours a week, probably closer to 60 if you're doing everything you actually need to do for your kids. Wage is extremely low and I'd recommend doing this close to home, so you can live with family.

    Advice to Management

    My advice is working to improve wages. Living on 12,000 a year in LA is close to impossible, especially when personal emergencies come up. And management isn't particularly supportive when emergencies do come up.

  3. "Awesome Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at City Year full-time

    Pros

    Professional development, inclusive of all people, innovative enviornment

    Cons

    A lot of hours not enough pay.


  4. "AmeriCorps Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at City Year full-time

    Pros

    Very accepting community feel. Very inclusive and people-oriented team. Value empathy, love and hard-work.

    Cons

    You work long hours, and have to abide to really strict, nonsensical rules. You sometimes feel like you're being treated like a child, instead of an adult.


  5. "Americorps Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AmeriCorps Member in Little Rock, AR
    Former Employee - AmeriCorps Member in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at City Year full-time (More than a year)

    Pros

    Very supportive coworkers and leadership
    Fulfilling work
    Opportunity to develop a multitude of professional skills
    Strong teamwork focus
    Great stepping stone for non profit and/or education work

    Cons

    Bureaucratic, confusing, and unclear disciplinary process
    Militaristic rules
    Knowingly imposes unrealistic expectations on deadlines
    Requires the time management skills of an all knowing God

    Advice to Management

    Eliminate the culture of write ups for every single solitary infraction. It is exceedingly frustrating to deal with when everyone admits that the ever changing and demanding nature of your responsibilities and schedule makes it near impossible not to be written up.


  6. "City Year AmeriCorps member"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at City Year full-time

    Pros

    -Good example for me of well-planned training, program coordination, staff development.
    -Great professional development, good for creating contacts, learning to develop a person brand
    -Relative flexibility to craft specific aspects of your team role
    -Solid learning experience

    Cons

    -too many hours, not enough pay, sick days, personal days or flexibility
    -Major burn out: not sure if I was making that much of a positive impact on students so much as patting my own back
    -Work-life balance is basically impossible
    -I had a pretty incompatible team. Made it difficult at times not to feel resentful of the whole organization which was so intensily rigid with timing, uniform, spirit, etc. We were forced to spend time together even when it was not directly related to that work.
    -The organization not only demands the usualy 50-60 hours, but additional "volunteer (volun-told) hours" and makes you feel guilty for not being involved.
    -I ended up taking a long time to mentally recover from the frustration at City Year. Worth mentioning, I worked at a middle school and I think my experience was pretty different from those who worked with elementary.

    Advice to Management

    Cut down required hours. Stop trying to scare AmeriCorps members into thinking they'll be fired if they show up 1 minute late to work. Team bonding should not be a workplace requirement, there are degrees.


  7. "One of the greatest experiences!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AmeriCorps Member in Tulsa, OK
    Former Employee - AmeriCorps Member in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City Year full-time (More than a year)

    Pros

    *Explore new city and meet new people
    *Training opportunities were awesome
    *Working with students
    *Leaving an impact in the whole school

    Cons

    *Long hours
    *Paid on a stipend

  8. "City Year Sets the Bar for Cohesive and Efficient Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Denver, CO
    Former Employee - Team Leader in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City Year full-time (More than a year)

    Pros

    Open communication
    Several opportunities for advancement
    Mentorship
    Regular Applicable trainings
    Strong trust in team members
    Regular events for "self care"
    Autonomy for experienced corps members
    Networking opportunities
    International recognition
    Scholarships
    Practical life-skills
    Amazing workplace etiquette
    Ample time-off
    Leaders, rather than "managers"
    Understanding and empathetic leaders
    Open-minded policies and practices
    Results
    Safe-space for communication, trust, and collaboration
    Follow through
    Efficient meeting space
    Aesthetically pleasing and comforting office space
    Benefits and mental health resources
    Investment in corps members as individuals
    Sense of community
    Genuine care and understanding from most, if not all members, leaders, and even upper management
    Personable and personal
    Highly professional
    Structure is efficient
    Comprehensive and streamlined roles, everyone can/ should understand their roles and executes tasks in a timely manner
    Leadership is ALWAYS open to constructive feedback
    Equips corps members and staff with skills necessary to not only continue, but excel in their career(s)
    Conflict resolution techniques

    Cons

    Long hours
    Low pay
    Equality vs Equal: extenuating circumstances are sometimes treated "by the book" rather than specific to the individual's situation
    Addressed frustrated concerns with seemingly scripted "pep talks" rather than transparent communication

    Advice to Management

    Invest a bit more in your corps members, we do a fantastic job with those close to "burn-out" and dealing with personal struggles, but oftentimes neglect to address the frustrated, annoyed, and independent corps members (think INTJ personality types). As we've received trainings on conflict resolution and deescalation techniques, we're aware of when we're being acquiesced vs. treated as intellectual individuals.
    Retrospectively, if I could have made a career with City Year, I wouldn't hesitate to in a heart beat.


  9. "Best place to work...once you're in the club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City Year full-time

    Pros

    Culture and community is amazing

    Cons

    Hard to move up in the organization if you are not part of the inner circle


  10. "First Year AmeriCorps Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at City Year full-time

    Pros

    I was lucky to be on an amazing team with supportive leadership. The idea that you get to be a part of students' lives is truly a beautiful one. Name recognition after serving a year is definitely a pro. City Year has many partners that could help you figure out your path after service. There were many opportunities for training and networking.

    Cons

    You don't actually work 40 hours a week. Our average was 45/week and it often went higher than that. The work often felt very fake - no matter your issues, you're expected to maintain a positive outlook and cheer loudly during morning greeting and be pumped up for the students. You're stuck if you don't have a supportive partner teacher or you end up with high teacher-turnover and end up needing to step up into a role you weren't trained for and shouldn't be your job. My team was strict about only allowing a 30 min break which could be used for your lunch break , otherwise you'll need to always be working on a project of some sort. By the time your day is done, you really only have time for dinner, go to bed, and wake up to start over as you served hours that were longer than a typical work day.

    Advice to Management

    Spread out hours more during BTA so people aren't fooled into thinking they'll finish their 1700 hours without having to work on site until 9 pm (even if your day starts at 7:45 or earlier)


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