City of Austin Texas Reviews
Updated Jun 7, 2023
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Top Review Highlights by Sentiment
- "The culture, there's a high turnover in HR due to the poor culture and bureaucracy." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of City of Austin Texas and is not affected by filters.
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- Former Employee, more than 5 years★★★★★
Financial Analyst II
May 30, 2023 - Financial Analyst II in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
I gained a great deal of insight in how to report, develop budgets, and grow my excel skills. This job was a great introduction into the skills I needed to be successful in the private industry. Also, the work-life balance was really rewarding.
Cons
You work with people who have been there for 20 years waiting to collect a pension, so the work culture bureaucratic. If you work in the right department, it's a very enjoyable job.
- Former Employee★★★★★
Pros
Benefits are great. Pension is great
Cons
The general nuisances that come from working for a government entity
- Current Employee★★★★★
City of Austin Careers
May 17, 2023 - Public Information SpecialistRecommendCEO ApprovalBusiness OutlookPros
Great benefits for PTO and sick leave.
Cons
Changing all roles to hybrid, pay lower than that of private businesses.
- Current Employee★★★★★
Pros
Full benefits for full time employees.
Cons
Work on holidays except thanksgiving and Christmas.
- Former Employee★★★★★
Gatekeeper
May 10, 2023 - Department Executive Assistant in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Busy office, know your city
Cons
Timekeeping duties, high level multi tasking
- Former Employee, more than 3 years★★★★★
Great if you can survive in a bureaucracy with sub-par management practices
Nov 16, 2022 - Sr HR Advisor in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Excellent benefits and retirement plan. If you're a code inspector, a job here is a great stepping stone to get you over to the Development Services Department, where the management team is higher quality.
Cons
There's a lack of accountability at the management and executive level and a culture where the management team is having a great time congratulating themselves on a job well done, but the rank-and-file employees feel like they are in prison and take turns stabbing each other in the back in sneaky, covert ways. There's so much uneccesary drama and toxicity here - employees are treated like naughty little children and are fearful of HR, which always seems to be in reactive mode because of the high turnover and lack of leadership in that division. Long time employees and managers kick the can down the road and coast into retirement rather than work hard and take actions that could make a positive difference. Lots of wasted taxpayer money on vanity projects that are poorly thought out, consume hours and hours of employees' time and energy and are then abandoned or simply "fall off the vine". There's no accountability for a failure to execute at the management level and an endless list of excuses for why management is incapable of executing effectively. Very little attention given to improving retention. Management doesn't care about the high cost of turnover because management isn't measured on or held accountable for their ability to retain strong workers.
Continue reading - Current Employee★★★★★
Great organization
Apr 19, 2023 - Business Process Consultant in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Austin is a great place to work. You are surrounded by helpers.
Cons
The salary is low, especially because they are considering removing telework. If telework is removed, I’ll look elsewhere.
Continue reading - Current Employee, more than 10 years★★★★★
Telework policy is bad
May 19, 2023 - IT Business Analyst in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Job for life never get fired
Cons
Top heavy management with little concern about staff. Bureaucratic mess of middle management and HR obstructions. Oh and the mandator 24 hours a week of being in the off, no exceptions.
Continue reading - Current Employee★★★★★
Pros
I like working for the city
Cons
Pay is not the best for what I do
- Current Employee, more than 8 years★★★★★
AD Administration
May 21, 2023 - Assistant Director of Administration in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Good benefits if you can get the time off
Cons
Stay on top of your own career progression - otherwise no one else will
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City of Austin Texas Reviews FAQs
City of Austin Texas has an overall rating of 3.8 out of 5, based on over 551 reviews left anonymously by employees. 58% of employees would recommend working at City of Austin Texas to a friend and 55% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
58% of City of Austin Texas employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated City of Austin Texas 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at City of Austin Texas to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.
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