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    City of Austin Texas Reviews

    Updated October 11, 2018
    160 reviews

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    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Spencer Cronk
    5 Ratings

    160 Employee Reviews

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    Pros
    Cons

    • "is only part time with no benefits" (in 6 reviews)

    • "Red tape is a very real thing and makes it tough to do things quickly" (in 6 reviews)

    More Pros and Cons

    1. "A Conscientious City"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Call Center Customer Service Representative in Austin, TX
      Current Employee - Call Center Customer Service Representative in Austin, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at City of Austin Texas full-time (More than 8 years)

      Pros

      The City is truly a great employer! They value their employees and have respect for their well being. They have competitive pay, amazing benefits pretty transparent executive staff as well as having fair practices in both interviewing and chances for promotion. They also are willing to substitute education for experience and vice versa though most positions cap this at 4 years-

      Cons

      It is a Public employer, so things can move slower than they do in the Private sector. It also took a while to adjust to working with what’s available rather than purchasing newer and better things. ( The last one is not so much a con because they truly do try and make ever penny count. So, as it is nothing more than a potentially helpful hint to new employees. )

      Advice to Management

      I would recommend more collaborative efforts, as they pertain to separate work groups.

    2. "Stability"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Administrative
      Former Employee - Administrative

      I worked at City of Austin Texas (More than a year)

      Pros

      Stable job after your 6 months period.

      Cons

      Lack of opportunity for growth. Lack of innovation .

      3. Join the City of Austin Texas team
      See Our Latest Jobs

    3. "COA/AW"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Instrumentation and Control Technician II in Austin, TX
      Current Employee - Instrumentation and Control Technician II in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Austin Texas full-time (More than 10 years)

      Pros

      The benefits and the retirement plan

      Cons

      Departmental management do not advocate enough for their employees.

      Advice to Management

      Recognize and advocate for your group you're managing. Listen to the needs of staff members.

    4. "Great Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Very helpful mentorship programs for young employees

      Cons

      can be bureaucratic and difficult

    5. "Its ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Austin, TX
      Former Employee - Anonymous Employee in Austin, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at City of Austin Texas full-time (More than 3 years)

      Pros

      Some friendly coworkers . Several leads are nice.

      Cons

      Bad attitudes and unfriendly supervisor staff

    6. "Program Supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Depending on the department, staff was great to work with

      Cons

      Approval process for any kind of change was incredibly slow

    7. "EMS Department"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Austin Texas full-time (More than a year)

      Pros

      Most of non-uniform staff in centrally located at RBJ. The executive team is available by email and at least once a week in person. The relationships between different units are great and the department is collaborative.

      Cons

      Non-uniform staff is understaffed in multiple units. Positions have been requested multiple times through the budget process and operations positions are awarded.

      Advice to Management

      It is important to care for your support staff as well as sworn staff. There are many projects and areas that need more attention but the staffing levels do not allow for projects to be appropriately worked.

    8. "Not great for professionals"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at City of Austin Texas full-time

      Pros

      Get paid govt holidays, telework, no overtime or weekend work

      Cons

      Heavy politics, no professionalism, horrible work culture where politicians (regardless of position) sit and gossip while getting paid with tax payers money.. such people cannot be fired or reprimanded due to City's hr policies so they have ruined the work culture.. such politicians exists in ALL city departments... severe lack of professionals and professional behavior... they just need somebody to sit and nod to their gossips.. no creativity or innovation... people with high skills cannot last here for more than a year.. high attrition.. limited growth as promotion is based on politics and seniority ...

      Advice to Management

      Get off the high horse and do something about the work culture... closing your eyes and expecting new employees to "suck it up" is not going to sustain this govt.. and don't waste tax payers money on useless employees and projects that fail (mostly due to useless political employees)

    9. "Not a fair work place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Electrician in Austin, TX
      Current Employee - Electrician in Austin, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at City of Austin Texas full-time (More than 5 years)

      Pros

      Long term job.
      Retirement and pension.
      Paid vacation ( when you are allowed vacation )
      Paid sick time.

      Cons

      Rules and policies does not apply to everyone.
      Management and supervisors are bios.
      Racism and discrimination is at a very high level.
      No work life balance.
      Lots of retaliation from supervisors and managers.
      MCS rules are overlooked ( Management know how to go around them)
      Lack of skills and training.
      Not family oriented.
      Unqualified personnel doing the hiring process.

      Advice to Management

      Know and uphold city policies, follow rules and regulations. Treat employees with respect and help them grow within their departments. Build great teams and not personal clicks. Serve the community as not yourself.

    10. "Local government"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Austin Texas full-time (More than 10 years)

      Pros

      Great opportunity to do innovative work in a unique city.

      Cons

      Some departments and divisions more innovative and progresssive then others.

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