City of Austin Texas Reviews | Glassdoor

City of Austin Texas Reviews

Updated June 20, 2017
125 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Elaine Hart
8 Ratings

125 Employee Reviews

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Pros
Cons
  • Red tape is a very real thing and makes it tough to do things quickly (in 5 reviews)

  • It was part-time, so I didn't get as in depth of an experience as I would have if it was full-time (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to balance career & life and to make a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Austin, TX
    Current Employee - Accounting in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Austin Texas full-time (More than 8 years)

    Pros

    Job security, lots of room for advancement, ability to transfer to different depts, good pay, great benefits, tuition reimbursement, caring management, great co-workers, accepts weird people, fair treatment, union membership if you want, now civil service -one of the best places I've ever worked & I'm 56 yrs old.

    Cons

    rents are skyrocketing in Austin and City needs to raise our pay so we can afford to live in Austin, pay is not always equal or above market value, but they trying to change this, hard to get overtime in, hard to get to work; tuition reimbursement amount is out of touch with reality of high costs of tuition (only $2000/yr)

    Advice to Management

    raise our pay so we can afford to live in Austin or subsidize our pay with housing allowance. I can't pay $1,000 in rent when I only take home $1400 per month net; make it easier for employees to get to work; truly fund attempts to get employees to use public transportation,


  2. Helpful (1)

    "In many cases I dislike working for the City of Austin."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lifeguard in Austin, TX
    Current Employee - Lifeguard in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at City of Austin Texas (More than a year)

    Pros

    Sometimes rewarding, sometimes get free items for working harder, sometimes get free food. Don't count on it. Pretty scenery if working at Barton Springs.

    Cons

    No extra pay on holidays, no vacation time, no overtime usually. Managers can be very unprofessional. Aquatic managers do not take many issues seriously. Do not take issues up with them, take straight to HR if you want something done. If you are being harassed by another employee they will do nothing or they will rehire them shortly after they fire them. Do not let the aquatics office deal with those issues. Take them to HR.

    Advice to Management

    Manage.

  3. "City motto should be: Hear no evil, see no evil, speak no evil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional in Austin, TX
    Former Employee - Professional in Austin, TX
    Doesn't Recommend

    I worked at City of Austin Texas full-time (More than a year)

    Pros

    No responsibility, no accountability, and absolutely no honest communication! Come to work whenever you get there. Leave whenever you want. Just keep smiling and telling everyone what a great job they are doing. Complete and utter incompetence is the goal! It is a great place to work if you don’t mind doing the next wrong thing with a smile. The only unhappy people are the newbies. But if you stay long enough you will learn not to think or ask why. Upon witnessing an unbelievable act of blatant incompetency you too will laugh along with everyone else; congratulate the perpetrator for a job well done, and go to lunch for the afternoon, without a hint of remorse or guilt. Great place to hang out – leave the work to the temps and contractors.

    Cons

    If you have a shred of integrity it’s a tough place to work.

    Advice to Management

    How the heck did you get that job! Oh longevity! Ha, ha, ha, job well done!


  4. "Infosec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at City of Austin Texas full-time (More than 10 years)

    Pros

    Great benefits, great place to work. Very family oriented place to work. Real pension.

    Cons

    Very tight on money, the city is also not very good at management.


  5. "IT Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    Pros

    Progressive culture, genuine concern for making the best decisions to benefit citizens as well as City

    Cons

    Tendency to include political agendas in day-to-day management issues and solutions.


  6. "City of Austin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Process Specialist in Austin, TX
    Current Employee - Business Process Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Austin Texas full-time (Less than a year)

    Pros

    Good benefits, great city and lots of opportunity once you are working for the City

    Cons

    People get positions based on how long they have been there, so you end up with some pathetic management because it wasn't based on merit

    Advice to Management

    Hire on merit and ability, not because the person has been there 20 years


  7. "City of Austin CTM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Administrator in Austin, TX
    Former Employee - Network Administrator in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Austin Texas full-time (More than a year)

    Pros

    Great Can-do people, a healthy promoting environment

    Cons

    Typical Public sector issues, budgets are up and down

    Advice to Management

    City of Austin is a great environment, they are doing a great job !

  8. "Great career opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Constituent Liaison in Austin, TX
    Former Employee - Constituent Liaison in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Austin Texas full-time (More than a year)

    Pros

    Benefit package is fantastic and everyone was friendly

    Cons

    Hard to get a job without knowing someone already employed at the City

    Advice to Management

    I had a fantastic experience!


  9. "Municipal Program Service Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Austin Texas full-time (More than a year)

    Pros

    long term company to work for.

    Cons

    nothing to list city of Austin is good compay

    Advice to Management

    management was good and understanding


  10. "Project Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Austin, TX
    Former Employee - Project Coordinator in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at City of Austin Texas full-time (More than 10 years)

    Pros

    City of Austin water Department is best place to work. I worked for 32 years and I loved my work as under and above ground all types of utility and Street reconstruction projects coordinating job. I reviewed proposed utility project plans and profiles. I worked with consultant for permitting projects.

    Cons

    Sometime consultants submit unprepared (not fallow city standard) proposed plan that makes me to review is time consuming to give them lots of comments.

    Advice to Management

    To make all consultants fallow the all City of Austin stranded and TCQ rules and recheck their proposed project plans. These will speed up for plan approving and permitting process.


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