City of Calgary Reviews | Glassdoor

City of Calgary Reviews

Updated October 26, 2017
16 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
City of Calgary Mayor Naheed Nenshi
Naheed Nenshi
6 Ratings

16 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance emphasized with flex time (in 32 reviews)

  • Flexible work hours with every 3rd Friday off (in 12 reviews)

Cons
  • Compared to the private industry the city is a great place to work (in 4 reviews)

  • Low Pay should consider increasing wages (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Civil Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at City of Calgary full-time

    Pros

    - 35 Hours work week
     - work life balance
    - Non-Profit and people do care about the quality of their work

    Cons

    - When laying off employees, they are escorted out immediately and not allow to pack own stuff, not allow to stay for a minute to say goodbye
    - Management is not transparent at all
    - Favoritism if you know someone
    - Laying off people when operation budget is tight, while Capital side is still wasting money on meaningless project (Bowfort Tower is an example.)

    Advice to Management

    Retire, resign,


  2. "Shift in mindset needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at City of Calgary as a contractor

    Pros

    Flexible work hours with every 3rd Friday off

    Cons

    There is room for increased accountability by all levels of staff and management in both the operations and people management side of things.

    Advice to Management

    Be more open minded in exploring ways to achieve greater optimization, efficiency and effectiveness. There seems to be a real barrier between all levels of employees and management in wanting to move past the old way of doing things and embrace new and more effective ways.

  3. Helpful (1)

    "Need to try a little harder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Independent Consultant in Calgary, AB (Canada)
    Former Contractor - Independent Consultant in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at City of Calgary as a contractor (Less than a year)

    Pros

    Most of the people there are great to work with. Some departments are really working hard to provide up-to-date solutions.

    Cons

    Typical in-house competition between departments. As in with two depts. A & B; dept A "thinks" they are competing with dept B. When actually there is no competition and dept A is getting it all wrong because the manager is in a position where they do not belong.

    Advice to Management

    Surveys that you send out to employees are NOT a way of gauging satisfaction as they are not anonymous. Hire a outside 3rd party to perform an analysis on the services that you are providing. Have the 3rd party interview all employees and not just the managers. While it is a great deal of work to interview all employees; asking just the managers for input regarding their personal performance is a massive waste of time that will yield false reports.
    An example; there is an effort to promote "a remote workforce", with the intention that some (non-support) employees can work at any place, at any time. This sounds fantastic, however some middle management cannot stand the idea and require their staff to be in the office warming a chair from 8am until 5pm. It is to the point where some of those managers believe that the "remote workforce" only applies to themselves and not the general staff.


  4. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Opportunity to work with different teams. Flexible work hours.

    Cons

    First year no vacation. No real sense of teamwork.


  5. Helpful (5)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Calgary, AB (Canada)
    Current Employee - IT Analyst in Calgary, AB (Canada)

    I have been working at City of Calgary full-time (More than a year)

    Pros

    Pros are typical of a large organization, non really stand out after having worked in several other organizations.

    Cons

    Managers can be over pipcky about taking time off. For union employees, the first year you get NO holidays. They say that you do but what happens, is you earn 10 days in the first year and then this can be taken in the second year. It actually equates to just over 9 days due to flex days. The second year, you earn just under 15 days. then that's it for 8 yrs. I would not recommend this employer if you are older. All large organizations I have worked for typically give 3 weeks or 4 weeks from the get go. the city is years behind. I am only here due to the economic downturn in Calgary.

    Advice to Management

    Too many micro managers.


  6. Helpful (3)

    "Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Calgary, AB (Canada)
    Current Employee - Communications in Calgary, AB (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at City of Calgary full-time (More than 5 years)

    Pros

    - huge team
    - lots of varied skills and projects
    - lots of colleagues for networking
    - very good pay compared to some other places I've worked

    Cons

    - hate to say it, but the management is out of touch. A bit outdated when it comes to digital communication and very out of touch with what we do on the front line. Also, top leader often says inappropriate things about staff, gossips and picks favourites.
    - There have been countless complaints about management and HR has come to meet us as groups and individuals about low employee survey scores but not much happens. Now they have some new managers and shifted some things around but that may mean problems are just being shifted or covered up.
    - recommend working here only if you can find an area reporting to a lower-level supervisor where you don't have to interact much with the upper management in CSC

    Advice to Management

    Listen to employee feedback. Stop collecting it over and over and actually act upon it.


  7. "Not the best..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There is a lot of diversity.

    Cons

    So behind in thinking and approaches in every almost area. Could learn from other municipalities and industries but refuse to incorporate those best practices.

  8. Helpful (4)

    "Employing their buddies and cronies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at City of Calgary (More than 8 years)

    Pros

    Public service ... doing a job that benefits all citizens

    Cons

    Certain senior individuals forget that they are public servants ... paid by the taxpayer. They feel they can do whatever they like, ruin people's careers and never be held accountable.

    Advice to Management

    Don't give jobs to your buddies and cronies. Labour Relations in cahoots with the management ... never asks the employee for their side of things. Good people dismissed because of petty politics. I have written to the Mayor about this ... no response or action. The senior guys feel they are immune and can do as they please. Very bad deal for the taxpayers.


  9. Helpful (3)

    "Silos, red tape, political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Systems Analyst in Calgary, AB (Canada)
    Former Employee - Management Systems Analyst in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at City of Calgary full-time (More than a year)

    Pros

    Perhaps the best part about working at CoC was the work-life balance. It is easy to put in your hours and forget about work at the end of the day. On-boarding training to acclimate new staff into City culture and process is extensive.

    Cons

    Creative thinking and new solutions are not encouraged. Very little autonomy and discretion afforded to staff. Managers tend to either micro-manage or engage in "drive-by" managing; City culture doesn't appear to reward honest discussions and feedback, so you get used to just repeating the company line about whatever is being discussed. Some individuals were extremely unprofessional - missing meetings, stonewalling projects - and there didn't appear to be any way to get them or their management to care about it. Responsible risk-taking is actively discouraged; if it's not the safest possible play, just don't do it.

    Advice to Management

    Train your people to think about what is important in doing a job - not just following a rigid process and filling out mindless templates. Trust your people to offer valuable, creative solutions. Seek more feedback from the rank and file about how your middle and upper management layers are performing, but the employees giving that feedback must feel safe - i.e. anonymous - so their feedback will not harm them in the future.


  10. "Bloated team size"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Analyst in Calgary, AB (Canada)
    Former Employee - Applications Support Analyst in Calgary, AB (Canada)
    Doesn't Recommend

    I worked at City of Calgary full-time (Less than a year)

    Pros

    Near transit. Women in management.

    Cons

    Poor pay for Calgary. To many people on a team (not enought work to go around).

    Advice to Management

    You are hiring people who are capable of doing their jobs. Let them. Reduce team size. I was on a team of 4. The team could have handled the work with 1 person.


Showing 16 of 171 reviews
Reset Filters