City of Edmonton Reviews | Glassdoor

City of Edmonton Reviews

Updated August 25, 2017
9 reviews

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2.0
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Approve of CEO
City of Edmonton Mayor Don Iveson
Don Iveson
4 Ratings

9 Employee Reviews

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Pros
  • The benefits and EDO are awesome making a great work life balance (in 24 reviews)

  • Friendly and safe work environment (in 8 reviews)

Cons
  • Temporary Full-Time positions does not get benefits (in 6 reviews)

  • Technologically Backward, Bureaucratic, poor management, procrastinators, relaxed attitude (in 4 reviews)

More Pros and Cons

  1. "Full of politics and micro management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Monitor
    Former Employee - Fitness Monitor

    I worked at City of Edmonton part-time

    Pros

    The city was very flexible with vacation and scheduling around University students schedule.

    Cons

    Lots of politics, treat employees poorly, kept as part time temp to avoid benefits.


  2. "Slow....little opportunity for advancement, great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant
    Current Employee - Accountant
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at City of Edmonton full-time (More than a year)

    Pros

    Good work/life balance, earned day off program

    Cons

    Work is mundane, very slow pace, slow to make decisions, little collaboration (although this is likely team dependent), overall no challenge. Depends what you're looking for in a job, some people would be very happy here.

    Advice to Management

    Try to get out of the union mentality. Ask for more from your staff, and they will give you more. Don't accept the way things have always been done.

  3. "IT branch struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Are some good people left in the organization.

    Cons

    Lack of leadership in executive management


  4. "Beware of Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician
    Former Employee - Technician
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at City of Edmonton full-time (Less than a year)

    Pros

    - 37.5 hour work weeks and earned days off
    - the corporation is large enough that you'll inevitably find some people who are a joy to work with

    Cons

    - sometimes the public just wants to yell at you
    - just because some people may be a joy to work with, doesn't mean that those people are your immediate coworkers or supervisors
    - management seem to hire people who think like them or come from a particular school
    - management seem to be mostly concerned with protecting their own images and securing promotions

    Advice to Management

    Reward only people who provide great public service, keep turnover low, and consistently bring new ideas to the table. Everyone else is dead weight. Cut them loose.


  5. "Too much bureacracy/poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at City of Edmonton full-time

    Pros

    Vision of serving Edmontonians would be a great cause if leadership lived it.

    Cons

    Poor leadership, re-orgs without thought or consideration of impacts, too many major changes all at the same time.

    Advice to Management

    Fire yourselves


  6. Helpful (3)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at City of Edmonton full-time

    Pros

    - Great Staff
    - Great Pay
    - Great Benefits

    Cons

    - Poor Management
    - Lack of Direction
    - Lack of Communication
    - Mismanagement of tax dollar
    - Unable to properly utilize existing talent
    - Unable and unwilling to accept accountability
    - Unable and unwilling to innovate

    Advice to Management

    Develop clear strategic plans.


  7. "Meh!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at City of Edmonton full-time

    Pros

    Pay reasonably well. Hours are good.

    Cons

    Good enough for government work ethic.

  8. "Lack of innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk III in Edmonton, AB (Canada)
    Former Employee - Clerk III in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at City of Edmonton part-time (More than 5 years)

    Pros

    Good at following established processes

    Cons

    bad at establishing new processes, bad at adapting to change, bad at embracing change, resistant to evolution

    Advice to Management

    Quality assurance comes from how well the job was done. You track how fast each step was done. Speed is not quality.


  9. Helpful (1)

    "No work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 311 Agent in Edmonton, AB (Canada)
    Current Employee - 311 Agent in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at City of Edmonton part-time (More than 3 years)

    Pros

    -Good Pay
    -Near Transportation Hubs
    -Near Civic services
    -Near Festival and Event hubs

    Cons

    - Employer does not adhere to schedule preferences
    -Seniority is Irrelevant
    - Crystal-ball schedule 'forecasting' results in understaffed busy days and overstaffed easy days
    -Vacation Approvals occur days before the requested time. Going on any meaningful vacation is next to impossible.
    -Management does not understand the job they are managing for.
    -Management complicates what should be a very easy job with extra nonsense such as specific catch phrases and advertisements of other services often reserved for the private sector.
    - Stress caused by poor scheduling, restrictive vacation timeliness and disconnected management cause a gradual increase in absenteeism. In turn causing more stress for employees who maintain a consistent presence.

    Advice to Management

    Schedule forecasting is the same as fortune telling. Have a morning, day, evening, and night shift.
    adhere to schedule preferences. It's easy to preach 'city values' when you go home at 5pm and get consistent vacation for running excel spreadsheets. You have human beings working for you. Treat them like it.


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