City of Grand Rapids Reviews | Glassdoor

City of Grand Rapids Reviews

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3.4
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City of Grand Rapids Mayor Rosalynn Bliss
Rosalynn Bliss
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12 Employee Reviews

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  1. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place people and benefits

    Cons

    Supervisor aren't the greatest, lots are all school and don't actually know the job

    Advice to Management

    Hire people or listen to the people who do the work to help jobs go better


  2. Helpful (1)

    "Need More Competitive, Modern Benefits Options"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at City of Grand Rapids full-time

    Pros

    Friendly colleagues, generally helpful and welcoming. Good work environments, concerned about worker safety and providing resources to help us be more productive

    Cons

    Medical benefits cost - currently the same cost for a single person as a family under the benefits available. As a single benefit user, I shouldn't be paying as much as a family.

    Advice to Management

    Restructure the med benefits costs for appropriate and differentiated single user, two-person, single + children, and then family rates. Also, offer more flexibility with transportation benefits. I don't need free parking downtown - I want transit and bicycle benefits instead but it seems like such an effort to get this done. Your workforce is changing, so please provide benefits that matter like transportation options, flex work schedules, telecommuting where possible, etc.

  3. Helpful (5)

    "City of Grand Rapids"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer/Expeditor in Grand Rapids, MI
    Former Employee - Buyer/Expeditor in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook

    I worked at City of Grand Rapids (More than 10 years)

    Pros

    The City has an endless amount of work to be accomplished. Overall, the public it serves is happy for the effort City employees exert in trying to keep services and utilities repaired and improved. Additionally, there is often camaraderie among employees.

    Cons

    City officials and mid management are political, petty, and quite often not qualified for the positions which they hold. Race and gender often greatly influence who is hired and promoted at all levels. Management also routinely creates dissention with the workforce by intentionally and willfully ignoring and violating labor contracts because the City, in the grievance procedure, is judge, jury, and executioner. There is an incestuous relationship between GRIEU officers and lower and mid-level managers. When union officials perform their duties well, they are typically "promoted" to management in order to weaken the union.

    Advice to Management

    Management needs to create a more positive work environment by following the labor agreements, promoting based on merit, and recognizing that the needs of the public require quality leadership, not political ambition.


  4. "pool filter operator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    nice people that seemed to care

    Cons

    early hours but that was expected going in


  5. Helpful (2)

    "Good Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    I love government. The City is changing and is on the cusp of some exciting new things.

    Cons

    Union environment, sometimes bureaucratic, silos.

    Advice to Management

    Seriously consider new ideas and challenge status quo.


  6. Helpful (2)

    "Time warp or back to the future or it's time to embrace positive change to move the COGR into the next era!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    I received a pretty decent salary for the position that I held at the company. The various staff in external departments were very appreciative of the work that I did for them.

    Cons

    The leadership is more like a "good ole boy network". It was very difficult to implement change for the good of the organization. More than often I was forced to "go with the flow" and "not rock the boat" with any new ideas.

    Advice to Management

    Stop hiring new staff because they are related to your good ole buddy in another department. The same attitudes, thinking and ideas will never change if this continues. The City needs a fresh perspective in alot of departments to move them to the next era. We need better planners to grow our City! We have enough bars and drinking establishments!


  7. "Police dept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at City of Grand Rapids full-time (More than 10 years)

    Pros

    sense of family , great place to work

    Cons

    Keep getting nickeled and dined in health care. Keep getting screwed over on pension and paying more toward contributions

  8. Helpful (3)

    "It's not how you perform, it's who you know that might get you promoted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at City of Grand Rapids full-time (More than 10 years)

    Pros

    Compensation is good. Health insurance plan is good.
    If you like mediocrity this is the place for you.
    Most employees are dedicated to providing good customer service.
    Union environment for protection.
    Starting to look for external candidates for positions.
    Upper echelon will retire someday within the next 10 years.

    Cons

    Old school management style (or lack of management expertise) focusing on time-clock rather than treating people as professionals.
    Take away most of benefits, with nothing in return.
    Employees are beaten down, thus the lack of motivation to perform. It's just a matter of time before you realize your efforts are not appreciated.
    Structure and culture leave a lot to be desired as it's an environment of "need to know basis, and you don't need to know".
    Inept people making a lot money and management is afraid to fire them.
    Hierarchy, top management clique.
    Transparency is minimal.

    Advice to Management

    Top management is "protected" and middle management has been gutted. No accountability for top management. Why? Employees know all this, which makes the environment all that much less pleasant.
    Start practicing what you preach: i.e., lean culture
    Worry more about the millions you spend/waste on large projects and not just slashing salaries/compensation for your financial success.


  9. Helpful (3)

    "Mixed, some great, some terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT&S in Grand Rapids, MI
    Former Employee - IT&S in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook

    I worked at City of Grand Rapids full-time (More than 3 years)

    Pros

    A lot of opportunity to make improvements.
    A lof of experience doing various things.
    Many nice people to work with.
    Really nice city
    Benefits are ok

    Cons

    A lot of opportunity to make improvements = A lot bad systems that need to be fixed.
    A lof of experience doing various things = resource constrained to the max

    Union doesn't help, keeps deadbeats around.

    The lower salary used to be made up for by exceptional, low cost benefits. That is no longer the case. Benefits are still good, but they cost a lot more.

    There is an inverse premium for KSA's. The higher you are, the premium for salary goes into the negatives. When you are a rank and file, the pay is phenomenal for what you do (this does not apply to all jobs, and a fair number of the workers really work hard). Move up, and get screwed in pay.

    Advice to Management

    You'll never compete with the market by maintaining your compensation model.

    Run it like a business or it wil turn into detroit and flint, of course you can keep raising taxes too.

    Read High Velocity Edge....


  10. Helpful (2)

    "Could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Cultural city, things to do, good food. City has ice rink in winter, park in summer, minor league hockey and minor league baseball.

    Cons

    Lack of leaderdship, with flawed views of what is important. Has too many tax free zones that c ould be taxed to improve city's finacial standing.


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