Cover image for City of Hope
Logo
See All Photos

City of Hope

Engaged Employer

City of Hope

Add a Review

City of Hope Reviews

3.8

73% would recommend to a friend

(908 total reviews)

President and CEO Robert Stone

Robert Stone

74% approve of CEO

Ratings by category

4.2

Diversity & Inclusion

3.9

Culture & Values

3.9

Compensation and Benefits

3.6

Career Opportunities

3.5

Work/Life Balance

3.3

Senior Management

Ratings distribution

5 stars

28%

4 stars

31%

3 stars

22%

2 stars

11%

1 star

8%

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "People were nice and supportive(in 73 reviews)
  • "good benefits for every one(in 61 reviews)
  • "The campus is beautiful and some of the newer buildings are really nice to work in.(in 29 reviews)
  • "Good pay once your going(in 29 reviews)
  • "they have self scheduling and great staff(in 21 reviews)
Cons
  • "Individual departments have poor management and employees don't have a voice in improving workflow.(in 44 reviews)
  • "Low salary for working more than 8hr/day including weekends that are not payed at all(in 24 reviews)
  • "Parking is terrible so you may have to walk 15 minutes to get from the parking lot to your office.(in 22 reviews)
  • "heavy with upper management whose tangible contributions are non(in 21 reviews)
  • "Poor communication, too many meetings, too many managers.(in 19 reviews)

Ratings by Demographics

Want more options?

This rating reflects the overall rating of City of Hope and is not affected by filters.

Verify your email to use filters. Having problems? Resend email

Found 908 of over 1K reviews

Updated Nov 24, 2023

    1. 5.0
      Aug 29, 2023
      Postdoctoral Fellow
      Current Employee, more than 3 years
      Duarte, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High-profile, well-reputed institute. Very collaborative. Clinical research programs.

      Cons

      Pressure to produce results. Demanding hours.

      1. 4.0
        Sep 30, 2023
        Registered Nurse, BSN
        Current Employee, more than 3 years
        Atlanta, GA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        The patients are what keeps me there! They are grateful, more so than at other facilities. Everything under one roof so facility tries to meet the patient needs-scans, homeopath, nutrition, chiropractor- all on campus. The facility is nice, non hospital feeling. Hotel on site for sick patients who need to stay close. Overall employees are kind to other teams. It’s more so that way than at other facilities. We were recently bought out so it’s becoming less family and more business. We used to have free lunches now and again or other treats. That is no longer. Good deals for employees if they need medical care here. Pharmacy co pay minimal fo employees

        Cons

        Have had five bosses in 3 years and am now on fourth director. They give you more responsibilities but no time to do it. Don’t listen to how staffing shortages are very challenging. Patients may have an hour or longer wait lately bc of the need for staff. MAs are under used. Management /leadership is often in staffing so are not leading. Do not feel supported or listened to.

        1
      2. Join the City of Hope team
        See Our Latest Jobs
        1. 2.0
          Nov 7, 2023
          Educator
          Current Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The pay is good, and the fellow team mates are great to work with every day.

          Cons

          The manager and supervisor are degrading when you reach out or don’t agree. The supervisor doesn’t care about your input and fails to communicate clear directive. You can’t go to your manager in reference to the behavior from supervisor because the favoritism.

          1. 4.0
            Nov 20, 2023
            Medical Coding educator
            Former Employee, more than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Excellent pay scale Generous education reimbursement Flexible schedule

            Cons

            Abysmally slow onboarding (over one month) Unresponsive HR department Lack of structured policies

            1. 5.0
              Nov 24, 2023
              Postdoctoral Fellow
              Current Employee, less than 1 year
              Duarte, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Salary Benefits Health insurance Environment Internationalization

              Cons

              No cons to report about City of Hope

              1. 5.0
                Nov 22, 2023
                Behavior Technician
                Former Employee, more than 8 years
                Austin, TX
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Pay Leadership Benefits Professional development Free food

                Cons

                Nothing is bad. It's a great job to have

                1. 5.0
                  Nov 6, 2023
                  Clinical Research Data Coordinator
                  Current Employee, more than 1 year
                  Duarte, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Being able to work remotely Independent work

                  Cons

                  There is a lot of backlog, and in the beginning there was high turnover, but for the past year, we’ve had the same employees on my team

                  1. 3.0
                    Apr 29, 2023
                    Clinical Research Coordinator
                    Former Employee, more than 5 years
                    Duarte, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good benefits, retirement, was able to work remotely, overall co-workers were great and supportive if you asked them questions about job processes.

                    Cons

                    Work-life balance was poor, management was not supportive and would make it seem like they were listening and would work on getting you help but then wouldn't. Management was reactive rather than proactive in handling situations like when employees would leave or if there were employees not doing the work they should've been doing, making the work fall to those that had no choice but to do the work of more than one person and be expected to handle their own work and meet regular deadlines. This came with a lot of stress and burnout, costing the department experienced talent. Management needs to support those the work falls on because the work seems to fall on a small handful of people, costing them workers that are knowledgeable in the position and processes.

                    2
                    1. 2.0
                      Nov 13, 2023
                      Anonymous Employee
                      Former Employee, more than 3 years
                      Duarte, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great cause, dedicated clinical and scientific staff

                      Cons

                      Strong sense of self-importance permeates the executive leadership, which is largely non-physician and non-scientist.

                      1. 3.0
                        Nov 16, 2023
                        Call Center Representative
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Good pay, some coworkers were amazing, and give you lots of training

                        Cons

                        Micromanaging was over the roof, high call volume, and the clinics are not much help.

                      Viewing 1 - 10 of 908 Reviews
                      </>Embed

                      City of Hope Reviews FAQs

                      City of Hope has an overall rating of 3.8 out of 5, based on over 1,007 reviews left anonymously by employees. 73% of employees would recommend working at City of Hope to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, City of Hope employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at City of Hope. This rating has improved by 2% over the last 12 months.

                      73% of City of Hope employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated City of Hope 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at City of Hope to be culture, career development, benefits and the cons to be senior leadership, management.

                      Popular Careers with City of Hope Job Seekers

                      JobsSalariesInterviews

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      QC Specialist II

                      When someone says “We are eager to fill this position, we have no timeline but it should not drag out,” what are the chances I’m selected? This was at the third round interview, last Tue (5d ago) when I was told I should hear from HR next. The job was posted 30+ days ago. I applied for it on 10/22 and the interview process started 11/6 with an HR screening phone call.

                      1
                      0 Comments

                      IT Specialist

                      Passed 2 interviews with a board of education, they told me to wait for HR confirm and contact me , been 3 weeks since then, when should I expect to receive callbacks or emails??

                      1
                      0 Comments

                      Cloud Performance Engineering Lead

                      Workday interview tips needed. The role I am applying to is a site reliability engineer role. I am not sure what to expect. Of course it’s a technical role so I do expect those questions. I am wondering if they go extra hard and how many rounds? I read somewhere that they do 5 rounds. Either way any tips are@welcome.

                      1
                      0 Comments

                      Glassdoor has 1,007 City of Hope reviews submitted anonymously by City of Hope employees. Read employee reviews and ratings on Glassdoor to decide if City of Hope is right for you.