City of Hope Reviews | Glassdoor

City of Hope Reviews

Updated February 21, 2019
338 reviews

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3.7
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City of Hope President and CEO Robert Stone
Robert Stone
103 Ratings

Employee Reviews

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Pros
Cons
  • "work life balance is always a challenge" (in 8 reviews)

  • "Management is terrible, this place is a revolving door for employees everyone fears upper management as it runs like a dictatorship" (in 11 reviews)

More Pros and Cons

  1. "City of Hope is an amazing place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Planner in Duarte, CA
    Current Employee - Facilities Planner in Duarte, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Hope full-time (More than a year)

    Pros

    - Great sense of satisfaction from working for a mission driven organization
    - Excellent team and team work
    - Organization supports professional development and frequently promotes from within the organization

    Cons

    - Organization appears to be going through growing pains as it goes from a more boutique hospital mindset to a national cancer center mindset
    - Lacks support for work-from-home days


  2. "Stable place with a good mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at City of Hope full-time (More than a year)

    Pros

    Good opportunities, excellent work life balance, and family-like co workers.

    Cons

    Learned a lot. But slow career progression and takes a while for promotions.

  3. "Great workplace"

    StarStarStarStarStar
    Current Employee - Post Doctoral Fellow
    Current Employee - Post Doctoral Fellow

    I have been working at City of Hope full-time

    Pros

    everyone is nice and the facilities are top notch

    Cons

    there can be a bit of cronyism with the professorships


  4. "COH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director
    Former Employee - Assistant Director
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at City of Hope full-time (More than 10 years)

    Pros

    Benefits are above industry average

    Cons

    They have Gone the corporate route


  5. "Great mission-based organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Duarte, CA
    Former Employee - Coordinator in Duarte, CA

    I worked at City of Hope full-time (More than 3 years)

    Pros

    The people are awesome and the work is rewarding!

    Cons

    management doesn't know how to utilize their employees properly

    Advice to Management

    Pay attention to who's REALLY doing the work and reward them properly.


  6. Helpful (2)

    "Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Support Technician (Animal Care) in Duarte, CA
    Former Employee - Research Support Technician (Animal Care) in Duarte, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Benefits and weekends off

    Cons

    Managment has favorites. Dont listen to good workers concerns if they involve a favorite. Managment also gossips about employees with other workers under them and will use gossip against other workers

    Advice to Management

    Listen to your good workers also. They matter too. This is how you lose hard workers


  7. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at City of Hope full-time

    Pros

    Meaningful mission, values, and culture

    Cons

    Nothing to note at this time

  8. "Wonderful Physicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Duarte, CA
    Former Employee - Administrative Assistant in Duarte, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at City of Hope full-time (More than a year)

    Pros

    The salary is very good

    Cons

    Management needs to hire more employees to help with the heavy work load


  9. "Amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Access Representative in Duarte, CA
    Current Employee - Patient Access Representative in Duarte, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Hope full-time (Less than a year)

    Pros

    Awesome environment and experience

    Cons

    I have no complaints for this job site.

    Advice to Management

    Keep up the good Work!!


  10. "High level IT Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at City of Hope full-time (More than 10 years)

    Pros

    Wonderful mission, culture and history, great clinical staff who are generally trying to do what’s right. Close knit community within the enterprise environment. Great employees all around.

    Cons

    Afraid to quickly let go of a bad leaders making the rest of the organization suffer. Historically, COH has not done a good job holding on to good leaders on the other hand. IT has been on downward path for past 4-5 years while the business has been expanding very fast. Impossible expectation coming from business side desperately calls out for a charge back model for IT services. IT directors and C-level opportunities are never offered to people within.

    Advice to Management

    Implement chargeback model for IT services required by each department to quantify cost of IT and level-set user expectations. Stop hiring C-level leaders that were practically fired by other organizations. (No more CIO job offer to board member’s cousin plz) Groom leaders within the organization, especially those that have already dedicated their time serving the mission of COH in various roles.