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    City of Hope Reviews

    Updated December 11, 2018
    332 reviews

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    3.7
    StarStarStarStarStar
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    Approve of CEO
    City of Hope President and CEO Robert Stone
    Robert Stone
    101 Ratings

    Employee Reviews

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    Pros
    Cons

    • "work life balance is always a challenge" (in 8 reviews)

    • "Management is terrible, this place is a revolving door for employees everyone fears upper management as it runs like a dictatorship" (in 11 reviews)

    More Pros and Cons

    1. "Great health coverage and vesting contribution"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Registered Nurse in Duarte, CA
      Current Employee - Registered Nurse in Duarte, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Hope full-time (More than a year)

      Pros

      Good compensation and well organized. They offer corporate discounts for many activities and amusement parks

      Cons

      This job can be emotionally taxing and they are often short staffed

      Advice to Management

      More staffing

    2. "HR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Approves of CEO

      I worked at City of Hope full-time

      Pros

      Meaningful mission, values, and culture

      Cons

      Nothing to note at this time

      3. Join the City of Hope team
      See Our Latest Jobs

    3. "Wonderful Physicians"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Administrative Assistant in Duarte, CA
      Former Employee - Administrative Assistant in Duarte, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at City of Hope full-time (More than a year)

      Pros

      The salary is very good

      Cons

      Management needs to hire more employees to help with the heavy work load

    4. "Amazing!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Patient Access Representative in Duarte, CA
      Current Employee - Patient Access Representative in Duarte, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Hope full-time (Less than a year)

      Pros

      Awesome environment and experience

      Cons

      I have no complaints for this job site.

      Advice to Management

      Keep up the good Work!!

    5. "High level IT Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at City of Hope full-time (More than 10 years)

      Pros

      Wonderful mission, culture and history, great clinical staff who are generally trying to do what’s right. Close knit community within the enterprise environment. Great employees all around.

      Cons

      Afraid to quickly let go of a bad leaders making the rest of the organization suffer. Historically, COH has not done a good job holding on to good leaders on the other hand. IT has been on downward path for past 4-5 years while the business has been expanding very fast. Impossible expectation coming from business side desperately calls out for a charge back model for IT services. IT directors and C-level opportunities are never offered to people within.

      Advice to Management

      Implement chargeback model for IT services required by each department to quantify cost of IT and level-set user expectations. Stop hiring C-level leaders that were practically fired by other organizations. (No more CIO job offer to board member’s cousin plz) Groom leaders within the organization, especially those that have already dedicated their time serving the mission of COH in various roles.

    6. "Great place to be"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Hope full-time

      Pros

      A great place to work with tons of room for growth.

      Cons

      Could use some more training for management teams.

    7. "Coder"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Medical Coder
      Former Employee - Medical Coder
      Recommends
      Positive Outlook

      Pros

      It was a nice place to work, team were really helpful

      Cons

      There weren't really any complaints

    8. "Good benefit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at City of Hope full-time

      Pros

      Good research environment and good benefit.

      Cons

      Lower pay for researchers especially post-doc.

    9. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at City of Hope full-time

      Pros

      High quality care and service. Great name.

      Cons

      Better career development (e.i. scholarships should also include non-nursing staff).
      Vacations days very difficult to take.

    10. "Good work place"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at City of Hope full-time

      Pros

      Salary is competitive for academic positions. Good internal resources

      Cons

      Logistics can be cumbersome for certain processes