City of Lakeland, FL Reviews | Glassdoor

City of Lakeland, FL Reviews

Updated January 25, 2017
11 reviews

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Full-time Part-time

2.6
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City of Lakeland, FL Mayor Howard Wiggs
Howard Wiggs
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11 Employee Reviews

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  1. "Fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lakeland, FL
    Former Employee - Server in Lakeland, FL
    Recommends
    Neutral Outlook

    Pros

    Once you are hired The city provides Steady work friendly co workers plenty of growth opportunities and upward mobility if so desired

    Cons

    Unorganized and lack of any real structure in many department. Too many employees in certain departments leaving many employees several hours a day with nothing to do other than just sit and wait till its time to leave.

    Advice to Management

    Need more than one level of management. To over see employees daily job duties.. Management seems distant and detached from the employees and unaware of daily operations


  2. "White Collar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakeland, FL
    Former Employee - Anonymous Employee in Lakeland, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    Great and friendly coworkers. I loved working there just for them

    Cons

    Stagnant bureaucratic environment with antique, fin-du-siecle management

    Advice to Management

    Hire someone with new ideas

  3. "Police Dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Police Officer in Lakeland, FL
    Former Employee - Police Officer in Lakeland, FL
    Recommends

    I worked at City of Lakeland, FL full-time (More than 5 years)

    Pros

    Great training, good leadership, decent salary for the area. Most of the officers in the department care about the community and their jobs. There is a lot of comraderie and the troops stand together. Schedule is good. The 12 hour work day is great for family life.

    Cons

    Not the best environment for minorities. More movement among rank and file would encourage people and revitalize the work force. Some of the specialty units have officers that have been in that position for 20 years. Lateral movement is limited. Takes a long time to obtain day shift position

    Advice to Management

    Corporate culture allows a hostile work environment for females and other minority groups. This comes from the top down and is tolerated at every level. Training is great on tactical issues but with investigations and report writing it is limited.


  4. Helpful (2)

    "A good place to work, particularly if you have a family."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in Lakeland, FL
    Current Employee - Database Administrator in Lakeland, FL
    Recommends

    Pros

    The time off, both in holidays and vacation and sick time is good. If you have a family, this is a definite plus. The pay has become much more equitable with the private sector, but only due to the economic downturn...salaries have fallen in other industries. The City has managed to navigate the recession with only five layoffs while other local governments have had hundreds. For those of us who have worked here over 9 years, there is a generous pension. For newer employees, there is a lesser pension, but it is better than Social Security and they have a 401k with a 5% employer match.

    Cons

    There have been no merit pay increases for non-union employees in three years...just raises for those who have managers/directors who fight for them with the City Manager. City management seems to cave to the unions more often than not...union employees have been paying less for the exact same pension and health benefits, though that has been brought even with non-union employees over the past year.

    Advice to Management

    Stop favoring the union employees to the detriment of those who are not. Also, improve communication from the top down so we don't have to learn things going on with the City from the local newspaper.


  5. Helpful (1)

    "Very rewarding except in the paycheck."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operation Support in Lakeland, FL
    Current Employee - Operation Support in Lakeland, FL
    Recommends

    Pros

    You are treated with respect and the management is very easy going. You do not feel a sense of pressure to do a good job, it is something that can be internally driven.

    Cons

    My pay at an entry level position is very low as well as the lack of benefits is very worrysome.

    Advice to Management

    I believe a greater concentration on accountability to the people should be stressed. At times people seem to be too laxadazycal in their work


  6. "Firefighter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at City of Lakeland, FL full-time

    Pros

    Good pay and retirement. Secure job with a family like setting.

    Cons

    City management. Commissioners don't always make the best choices for the city.


  7. "Administrative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at City of Lakeland, FL full-time (More than 10 years)

    Pros

    Good retirement benefits, paid holiday and sick leave, good culture

    Cons

    Horrible health benefits and dental, favoritism

    Advice to Management

    Total benefit package makeover, more flexible schedule, personal time off instead of "sick time"

  8. "Must Be Patient"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at City of Lakeland, FL part-time

    Pros

    I really enjoy working with the folks in my department, we work together well and really enjoy our jobs, which shows in our work.

    Cons

    Everything is a long, drawn out process. From raises, to promotions, to hiring. It all takes far longer than it should.

    Advice to Management

    Those in decision making positions need to make decisions faster. Kind of like it was your job. You see a high turnover of valuable employees and retention of weaker ones when you drag your feet on compensating people who don't work at city hall, or for Lakeland Electric.


  9. "The city is a "good old boy" system, but I was able to work hard and get a full-time position."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Support Tech II
    Former Employee - Operations Support Tech II
    Recommends

    I worked at City of Lakeland, FL full-time (More than 3 years)

    Pros

    The hours for some positions allow for going in early and getting the afternoon off.

    Cons

    It can be difficult to move up if you do not know/are not related to the right people.

    Advice to Management

    Give increases and promotions on merit, not based on family ties.


  10. Helpful (1)

    "Needs new leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at City of Lakeland, FL full-time (More than 5 years)

    Pros

    Decent benefits, room for advancement most of the time

    Cons

    Poor leadership; supervisors in positions where they do not belong

    Advice to Management

    Do not forget where you came from! Fix it before someone gets hurt.


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