City of New York Reviews

Updated May 9, 2022

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Found 668 of over 766 reviews

3.6
65%
Recommend to a Friend
33%
Approve of CEO
City of New York Mayor Bill de Blasio
Bill de Blasio
186 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great Benefits and if you like working with kids it's rewarding.(in 90 reviews)
  • "The City is great for people who will raise their hand and volunteer to to try new projects since there's always something interesting but underresourced.(in 46 reviews)
  • "Job security is good and the ability to accumulate vacation time is a big plus.(in 27 reviews)
  • "Set times and good pension(in 24 reviews)
  • "Hours are very easy and make for a good work/life balance.(in 21 reviews)
Cons
  • "Many people have student loans which need to be paid and it is difficult to do so with low salaries.(in 35 reviews)
  • "The pay is low for the hours and the work required to be able to make substantial impact.(in 29 reviews)
  • "poor management and not as helpful for talent development(in 18 reviews)
  • "The hours are long and require you to be available 24/7(in 16 reviews)
  • "Nepotism is highly regarded and practiced.(in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of City of New York and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Rewarding Work

    Apr 21, 2022 - Secretary in Brooklyn, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The salary is contractual, permanent civil service status, and union and pension benefits.

    Cons

    Sometimes it's a bit rough dealing with the direct public.

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  2. 4.0
    Current Employee

    Over worked and underpaid

    May 8, 2022 - Educator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable salary and schedule Summers off Federal holidays off

    Cons

    Excessive amount of work Toxic supervision Toxic work environment

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  3. 2.0
    Current Employee

    A Shame That It Is What It Is

    Apr 7, 2022 - Community Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sometimes very meaningful service to New Yorkers with widespread impact; stable job; working with colleagues who also care deeply about New Yorkers; working with a diversity of colleagues with expansive knowledge and background in several fields; benefits and pension relatively good

    Cons

    Abuse of staff (especially during the pandemic) and failure to serve staff experiencing trauma and impacts on ability due to health and mental health exposures; complex, chaotic, and humorously redundant bureaucracy; constant choosing of political ploys over meaningful work that communities desperately need; tendency to erase/replace/co-opt projects on a whim that staff and partners have invested time, expertise, and collaboration into; severely hierarchical and closed to innovation; leadership exacerbate internal and external inequities; requirement of in-person office work for tasks that do not require in office work; ignoring and/or silencing staff who raise needs or inequities experienced by NYC communities; raises or promotions rare

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  4. 4.0
    Current Employee

    Your supervisor makes or breaks you job satisfaction

    May 4, 2022 - Emergency Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good salary and leave benefits.

    Cons

    OT as cash can top out, then earn OT as comp time.

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  5. 5.0
    Current Employee, less than 1 year

    Review

    May 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    High salary Great city Nearby

    Cons

    Expensive living Need to make a good salary

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  6. 4.0
    Current Employee

    Great job to get started in your evolving career

    May 3, 2022 - Case Worker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, union benefits, weekends off ,holidays off..

    Cons

    Ever changing methods on how to do the work which can be confusing

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  7. 4.0
    Current Employee, more than 3 years

    Good company but heard to grow

    Apr 21, 2022 - Nypd School Safety Agent in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits and if you like working with kids it's rewarding.

    Cons

    The pay and its hard to move up unless you know the right people. The hours are good if you have kids and lots of overtime.

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  8. 5.0
    Current Employee

    Great

    Apr 30, 2022 - Accounting Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good job to have for accounting

    Cons

    Busy environment , high work load

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  9. 4.0
    Current Employee, more than 3 years

    Mostly Positive

    Apr 28, 2022 - Teacher in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, follow salary raise scale

    Cons

    A lot of bureaucracy and nepotism.

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  10. 4.0
    Former Employee, more than 8 years

    Room for growth

    Apr 24, 2022 - Teacher in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility and room to grow

    Cons

    A need to revamp quality indicators

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Viewing 1 - 10 of 668 Reviews

City of New York Reviews FAQs

City of New York has an overall rating of 3.6 out of 5, based on over 766 reviews left anonymously by employees. 65% of employees would recommend working at City of New York to a friend and 41% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, City of New York employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at City of New York. This rating has decreased by -6% over the last 12 months.

65% of City of New York employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated City of New York 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at City of New York to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.

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