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City of New York Employee Reviews about "civil service"

Updated Dec 2, 2021

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Found 22 of over 679 reviews

3.7
68%
Recommend to a Friend
34%
Approve of CEO
City of New York Mayor Bill de Blasio
Bill de Blasio
176 Ratings
Pros
  • "Great benefits and attractive pensions(in 42 reviews)

  • "Good benefits great coworkers overall(in 31 reviews)

  • Cons
  • "Low pay, lack of support at times(in 19 reviews)

  • "Can be difficult to get hired as an external candidate because of civil service title requirements(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of City of New York and is not affected by filters.

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    Reviews about "civil service"

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    1. 5.0
      Current Employee

      Jobs

      Mar 16, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Multiple agencies to choose from.

      Cons

      Civil Service test is needed to get jobs. Less diversity in management positions.

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    2. 3.0
      Current Employee

      It's all about civil service

      Dec 2, 2021 - Supplier Diversity in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People can do very well financially without much experience if you know how to play the game

      Cons

      understand civil service requirements/tests or volunteer on a political campaign.

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    3. 4.0
      Current Employee, more than 5 years

      Secure positions and great benefits

      Apr 18, 2021 - Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Union positions are extremely secure Pension eligibility after 10 years is still better than any defined contribution program Internal promotion opportunities exist for talented staff Pay is much better than in the nonprofit sector

      Cons

      Can be difficult to get hired as an external candidate because of civil service title requirements High tolerance for underperforming civil servants leads to more work for others Bureaucracy leads to low transparency and information-sharing Pay is not competitive with equivalent roles the private sector City workforce is diverse overall, but less so when looking at executive leadership

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    4. 3.0
      Current Employee

      Depends on the Agency

      Jan 16, 2021 - Assistant Commissioner in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, decent security compared to nonprofits

      Cons

      Heavy bureaucracy, civil service rules are tough to deal with

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    5. 4.0
      Current Employee, more than 5 years

      Good Benefits Poor Leadership Poor Mentorship Good Overtime

      Dec 31, 2020 - Assistant Project Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Over time is time and a half after 35 hours, insurance is $0 with family, everything covered and no copays, 2.5 weeks POT, 2.5 weeks Sick Time, time rolls over and increases over time. Work 35 hour weeks and get paid a full salary!

      Cons

      Extremely difficult to get a raise if you don't have a Civil Service Title, switch roles or get pulled from a new Civil Service Title. Poor leadership, everyone moves slow, you will not be pushed to be your best self. Must be a self learner/achiever. Guidance is difficult to find.

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    6. 2.0
      Current Employee

      Eh

      Dec 15, 2020 - Program Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pension, health care, job security, location

      Cons

      Time off, pay is low, lack of mobility because of civil service exams

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    7. 4.0
      Current Employee

      Best benefits

      Nov 12, 2020 - Call Center Supervisor in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, flexible schedules, office locations.

      Cons

      Taking expensive civil service tests.

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    8. 4.0
      Current Employee, more than 10 years

      Overall Good

      Oct 29, 2020 - Human Resources Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stability once you have a civil service title, good health benefits, decent retirement plan (retirement age is now 62 for new hires.) There are numerous Agencies within the City of New York you can transition to for new opportunities while keeping your years of service.

      Cons

      Culture: I've worked for multiple Agencies with the City of New York and long time employees and managers can make the environment unprofessional. Unwillingness to adapt to today's technology and methods also keeps the City from being ready for large changes, such as the Work from Home policy we are currently in.

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    9. 4.0
      Current Employee

      Your supervisor plays bigger role in your job satisfaction than the agency

      Oct 19, 2020 - Senior Budget Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I worked for three city agencies. All offer comprehensive benefits package and decent job security (if you passed a civil service exam). Opportunities for growth and promotions heavily depend on management. For example, In the same agency, after the leadership change, the possibility of promotion and exposure to more challenging work changed significantly.

      Cons

      Some unmotivated older employees with the main goal of retirement with a pension could drag down the team. I had a coworker who would do his work incorrectly every single time it was given to him, so I had to completely re-do it after him. Most supervisors are usually unwilling to deal with this kind of employee, as intervention requires to go through the long time-consuming process that involves unions.

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    10. 4.0
      Current Employee, more than 10 years

      Mechanical Engineer Level 3 w/ The City of New York

      Aug 7, 2020 - Senior Mechanical Engineer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, good pension if you start early or buy back time, recession proof if you have civil service title. No long hours depending on nature of work.

      Cons

      Pay not as high as private. Less benefits as manager.

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