City of Seattle IT Professional Reviews | Glassdoor

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City of Seattle IT Professional Reviews

Updated Jan 2, 2020

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4.0
98%
Recommend to a Friend
0%
Approve of CEO
City of Seattle Mayor Jenny Durkan (no image)
Jenny Durkan
1 Rating
  1. "Generally competitive compensation when benefits are factored in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional - B 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at City of Seattle full-time for more than 8 years

    Pros

    Diverse workforce, generally good benefits (excellent healthcare). Depending on manager and position, the option for a flexible work schedule (4/10 or 9/80). Increasing paid vacation time with length of service. If you are in a non-exempt position, you have the opportunity to be represented by a union. Like many government agencies, this is one of the few employers left that provides a defined benefit pension plan. City leadership believes strongly in equitable compensation across gender and ethnic background and has taken concrete steps to narrow wage gaps.

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    Cons

    Some inefficient processes and organizational structure. For IT Professionals, you are no longer employed by a home executive department (Police, Fire, Parks, SPU, SCL, etc.), but by a new IT Department that attempts to serve all departments with citywide teams. While this sounds good in theory, the departments have wildly different needs and lots of institutional knowledge has been lost as employees have been shuffled around. Some of the potential perks of working at the city depend on your manager and whether they're willing to defend a request to work remotely or on a flex schedule. Compensation is based almost solely around job classification and length of service, rather than experience and skill set, and raises once hired are practically unheard of (other than small, union negotiated Cost of Living Adjustments, referred to by management as Annual Wage Increases).

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    Advice to Management

    IT Department -- return to specialists assigned to each department.

    City of Seattle2020-01-02
  2. Helpful (2)

    "Layers and Layers of management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional B in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at City of Seattle full-time for more than 8 years

    Pros

    Decent pay and benefits. Adequate life work balance. Consistent yearly Cost of Living increases. Free transit pass. Great and inexpensive (< $100 total per month) health benefits especially if you need to add spouse and dependent.

    Cons

    Inability to move up based on performance. In fact your performance has exactly 0 bearing on your pay scale. The only way to get a raise is to apply for a different job in the City. And when you do apply for that new job you'd compete with the general public as if you'd never worked there before. I get they have to try and be as equal as possible but sometimes this is done to a fault. Work morale suffers as a result. The incentive to do more is effectively negated by the detachment of pay scale to performance.

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    Advice to Management

    Better communication. Reorganizing into Seattle IT (aka DoIT 2.0) as it's known to us IT Pro's from non DoIT depts usurped into your fiefdom with minimal openness and transparency will make many long time and knowledgeable employees begin to leave for better opportunities.

    City of Seattle2016-08-17
  3. "IT Professional-Human Servics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Professional in Seattle, WA

    I worked at City of Seattle full-time for more than 10 years

    Pros

    HSD IT is small team just supporting HSD IT needs.

    Cons

    Developing for large group that are rarely "computer" people. Lots of upper management churn. If application is financed by a grant the project may just end if grant ends. Mainly only develop us MS tools.

    City of Seattle2016-01-09
  4. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at City of Seattle full-time for more than 10 years

    Pros

    civil service, flexible schedule, pension

    Cons

    civil service, management dysfunction, lack of merit based pay/performance measures

    Advice to Management

    think and act strategically

    City of Seattle2013-04-29
Found 4 reviews