City of Tacoma Reviews | Glassdoor

City of Tacoma Reviews

Updated June 13, 2017
16 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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T.C. Broadnax
7 Ratings

16 Employee Reviews

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  1. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Analyst in Tacoma, WA
    Current Employee - Management Analyst in Tacoma, WA
    Recommends
    Positive Outlook

    I have been working at City of Tacoma full-time (Less than a year)

    Pros

    Great organizational climate and culture

    Cons

    There are currently no cons to employment; leaders, managers and supervisors care about their employees

    Advice to Management

    Great job at selecting/developing a highly performing team


  2. "Worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tacoma, WA
    Former Employee - Anonymous Employee in Tacoma, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at City of Tacoma full-time (More than a year)

    Pros

    Nice location and pizza shop near by

    Cons

    PDS department is one of the worst ones with an ineffective supervisor. "YES MEN "get to work here.They are not ready to accept new ideas. No proper organization of work. No planning, no training to employees, no flexibility and hopeless infrastructure. Supervisor does not trust the employee and micromanages. Supervisor is a chatter box who talks more and disturbs co emoloyees, is going to ruin the organization.Very slow and dull working atmosphere. Not a place for go getters.Not at all motivating and encouraging.

    Advice to Management

    Bring effective leaders who are dynamic and flexible. Please look at yourselves before pointing others out.

  3. "Stuck in the 1950s"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA
    Doesn't Recommend

    I have been working at City of Tacoma full-time (More than 10 years)

    Pros

    Benefits are great, location and size of organization might make it attractive for some (mainly local, older employees). Some departments better than others, so it also depends on your field whether this organization even stands a chance of being a good employer.

    Cons

    This is the military without the uniforms. Management (with a few exceptions) from the City Manager on down think they are emperors of mini-fiefdoms, and they run their departments as such. Communication is strictly top-down, so if you are a young worker expecting to have an influence on the way things work, skip this org. And if you're an IT worker - run, don't walk, to the next org on your list. This org likes to pretend it's forward-thinking but don't believe it, job hunters. Everyone hired into IT over the past couple of years I've talked to is still scratching their head wondering what they got themselves into. Long-timers just chuckle.

    Advice to Management

    Please, check a calendar. It's the 21st century. And for the City Manager in particular, get over yourself. Would it hurt you to smile and make eye contact with your employees? And IT Dept, maybe it would make more sense to stop spending millions on inept contractors and invest in your employees, instead. Just sayin.


  4. "Police Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Police Officer in Tacoma, WA
    Former Employee - Police Officer in Tacoma, WA
    Recommends
    Neutral Outlook

    I worked at City of Tacoma full-time (More than 10 years)

    Pros

    Great city to work for, great administration. Pay and benefits were of a high standard. I was quite fortunate to be hired by Tacoma as opposed to many other cities that I have knowledge about.

    Cons

    Standard law enforcement issues... hours, irate customers, probability of getting injured. No issues with the Police Department itself or the civilian administration.


  5. "Not innovative, not creative, very resistant to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at City of Tacoma full-time (Less than a year)

    Pros

    Excellent pay and benefits. Union and pension.

    Cons

    Horrible business processes. Very little accountability. No incentive to innovate. Systemic resistance to change. "That's the way things are here"

    Advice to Management

    Technology is no substitute for sound business processes. Hire an auditor/consultant to review entire Finance function throughout the City.


  6. "Busy work mainly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Tacoma, WA
    Former Employee - Administrative in Tacoma, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at City of Tacoma full-time (Less than a year)

    Pros

    Nice people, good work environment

    Cons

    Busy, no time for a break, lots of filing to do

    Advice to Management

    Hire more staff


  7. "It's a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA
    Recommends

    Pros

    Great benefits and great people to work with.

    Cons

    Our customers/public are never satisfied with anything

  8. Helpful (3)

    "Public Sector value factors don't often favor progressive IT; City of Tacoma does this well."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Tacoma, WA
    Current Employee - IT Manager in Tacoma, WA

    Pros

    Stability and the overall notion of 'status quo' prevails which averts the hurry factor associated with private sector employment. This usually promotes a balance of work and home life.

    Government holidays and a generous benefits package also offer the prospect of long term stability. There is no 401k type product, but there is a mandatory pension plan that self-funds through your mandatory contribution of your own base pay. The City matches a percentage.

    Cons

    Public sector never fosters the concept of urgent. Strategic planning is a long term, slow, process. Once you have obtained internal IT consensus then departmental/customer buy-in the version upgrade or new product is out of rev' or actually already being given a sunset date by the vendor.

    Advice to Management

    IT infrastructure must stay ahead of broad organizational needs. Departments/customers cannot be trained as 'in the moment IT specialist' to their level of satisfaction for every project that cost more than $199.99 . The improvement to business process, efficiency of staff use, continual improvement of 'ease of use' and no worry storage/performance (better than good enough) must be the sell points to be successful. Otherwise departments will see no value in having their Windows 95, x386, Access 99 ... systems upgraded or replaced.


  9. "City of . . ."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at City of Tacoma full-time

    Pros

    Lovely city, with great potential.

    Cons

    The people lack the passion to really reach the cities full potential.

    Advice to Management

    Be willing to go the extra mile when it counts. You serve the people, not the paycheck.


  10. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at City of Tacoma full-time

    Pros

    Great people to work with

    Cons

    Leaderships vision is all over the place.


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