City of Toronto Reviews | Glassdoor

City of Toronto Reviews

Updated December 11, 2017
234 reviews

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3.7
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John Tory
55 Ratings

234 Employee Reviews

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Pros
Cons
  • Hard to move up in company without seniority (in 8 reviews)

  • Starting off part time and working your way up can be challenging but worth it (in 8 reviews)

More Pros and Cons

  1. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Toronto (More than 3 years)

    Pros

    Depends if the project assigned is to your interests.

    Cons

    Hard to find assistance you can count on. Need work/life balance. Need flexible hours.

    Advice to Management

    Need work/life balance. Need flexible hours.


  2. "Great job for students!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Lifeguard &Amp; Swim Instructor
    Former Employee - Lifeguard &Amp; Swim Instructor
    Recommends
    Negative Outlook

    Pros

    Best job for students. Pay for Swim instructor was just over 15$/hr depending on the district. Lots of fun people from diverse backrounds. Nice to spend time outside in the sun and earn money for it.

    Cons

    Not much career chance in Aquatics. After a few years with seniority you can pick shifts, but not much else. Some supervisors are too strict and ruin the experience. Some pools water is too cold and make instructing for many hours difficult because you have to be in the water with all the lower levels

    Advice to Management

    Improve organization of the staff trainings to reduce the volume. Budget money needs to be allocated more evenly for maintenance in neglected facilities, not just for visible areas.

  3. "Excellent Place to work for stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Toronto part-time

    Pros

    Great entry level pay and great benefits

    Cons

    Hard to move up in company without seniority

    Advice to Management

    Encourage employees to grow and learn more


  4. "Mediocrity is rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at City of Toronto full-time

    Pros

    Great Salary & Benefits
    You will succeed if your mentor is still with the City.

    Cons

    Contract workers get let go while they must keep lifers who cannot be fired.
    Managers who throw employees under the bus to save themselves.

    Advice to Management

    All of the so-called checks and balances of hiring & performance review are being gamed. You need to review managers with high percentage of employees who take stress leave.


  5. "Great pension and benefits but no job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training and Development Specialist in Toronto, ON (Canada)
    Current Employee - Training and Development Specialist in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Toronto full-time (More than 5 years)

    Pros

    Above average benefits and pension plan, depending on the department, there can be autonomy and freedom to pursue innovative and exciting projects. There can also be opportunities to explore roles in other departments or divisions for those who are eager and take initiative

    Cons

    Bureaucracy and office politics, no job security, can be monotonous, dehumanizing and unrewarding

    Advice to Management

    Practice what you preach, spend less time professing and more time doing the actual work. Reward people based on merit and tenacity rather than seniority


  6. "Better than the corporate sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Toronto, ON (Canada)
    Former Employee - Social Worker in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Toronto full-time (More than 10 years)

    Pros

    Limitations on management abuse due to union. Security. Opportunity to serve public

    Cons

    Sense of entitlement by majority of employees from most entry level to most powerful managers

    Advice to Management

    Remember this is the public sector and stop acting like you own the City


  7. "Lifeguard Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits, and good communication experience when guarding for public pools. City spends a lot of money training lifeguards, will always be prepared for NLS.

    Cons

    Some city workers are not easy to work with, depends on location varies.

  8. "Camp Counsellor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Training was great, upper management were extremely supportive

    Cons

    Wage did not match the amount of work needed


  9. "Great job but little movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Historical Interpreter in Toronto, ON (Canada)
    Current Employee - Historical Interpreter in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at City of Toronto part-time (More than 8 years)

    Pros

    Active Union CUPE 79 to keep wages and hours fair
    good hourly rate
    reasonable shifts

    Cons

    cap at 35 hours per week
    no overtime
    "other duties as assigned" can get silly when refusing work at site level
    no benefits
    they contract rather than assign full time status

    Advice to Management

    more full-time positions rather than several part time positions held by a single employee


  10. "Recreation Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at City of Toronto part-time (More than a year)

    Pros

    discounts, high pay, constant shifts, flexible hours, unionized

    Cons

    no benefits for part-timers, no paid sick leave

    Advice to Management

    Have some benefits for part-timers


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