City of Toronto Reviews | Glassdoor

City of Toronto Reviews

Updated May 23, 2017
199 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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John Tory
39 Ratings

199 Employee Reviews

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Pros
Cons
  • Hard to move up due to seniority (in 7 reviews)

  • little to no benefits for part-time employees (only get benefits after working a specfic number of hours) (in 7 reviews)

More Pros and Cons

  1. "Project Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Toronto (More than 3 years)

    Pros

    Depends if the project assigned is to your interests.

    Cons

    Hard to find assistance you can count on. Need work/life balance. Need flexible hours.

    Advice to Management

    Need work/life balance. Need flexible hours.


  2. "Great job for students!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Lifeguard &Amp; Swim Instructor
    Former Employee - Lifeguard &Amp; Swim Instructor
    Recommends
    Negative Outlook

    Pros

    Best job for students. Pay for Swim instructor was just over 15$/hr depending on the district. Lots of fun people from diverse backrounds. Nice to spend time outside in the sun and earn money for it.

    Cons

    Not much career chance in Aquatics. After a few years with seniority you can pick shifts, but not much else. Some supervisors are too strict and ruin the experience. Some pools water is too cold and make instructing for many hours difficult because you have to be in the water with all the lower levels

    Advice to Management

    Improve organization of the staff trainings to reduce the volume. Budget money needs to be allocated more evenly for maintenance in neglected facilities, not just for visible areas.


  3. "Gatekeeper"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Gatekeeper in Toronto, ON (Canada)
    Former Employee - Gatekeeper in Toronto, ON (Canada)
    Recommends

    Pros

    Fixed shift schedule for the summer provided before pool summer season began which is convenient to plan for summer plans and get coverage when needed. Also a pretty simple job, that is very comfortable once you get the hang of it.

    Cons

    Sometimes hard to find coverage for shifts, never receive pay stubs (still received payment) and no one could help me track them down and fix the problem so I never knew my hourly wage and that I was paid for the proper amount of hours worked.

    Advice to Management

    Better organization so pay stubs do not go lost. Provide more relief shift gatekeepers to make it easier to find replacements when needed.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Summer Student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at City of Toronto full-time

    Pros

    They people that worked there were very knowledgeable as helped me learn numerous things that I would never have learned in the classroom

    Cons

    I felt that creative freedoms and alternative solutions to issues were not encouraged, as many things were locked in traditional ways of doing things as well as bureaucracy.

    Advice to Management

    Find ways to allow employees the ability to think outside the box


  6. "HR Admin"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great work-life balance, large organization

    Cons

    not a lot of learning opportunity


  7. Helpful (1)

    "Decent salary and benefits; experience depends on division"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at City of Toronto full-time (More than 3 years)

    Pros

    Generally opportunity to grow and move within the organization (particularly with several years in), good salaries and benefits, and usually security

    Cons

    Some poor senior management offering little direction, little collaboration between staff and divisions, transitions handled poorly, more concern with process than with actually accomplishing anything, and nonsensical penny-wise/pound-foolish financial decisions

    Advice to Management

    Let your staff do their work, back them up when they're right, and hold them accountable when they do not perform


  8. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caseworker in Toronto, ON (Canada)
    Former Employee - Caseworker in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at City of Toronto full-time

    Pros

    I had opportunity to do something important. Training opportunities were good. Because there was a union and contract, management staff had to be careful about how they communicated. Strict rules on both sides. I liked really structured environment

    Cons

    No appreciation for higher education. Too many people without university education running the show. Too much favouritism. Too many workers not committed to their jobs. Too many workers interested in nothing but personal gain. No one has a sense of public duty. Everyone kisses up and kicks down. Workers are spoiled and self entitled

    Advice to Management

    Stop looking for people who make you feel good. Go back to written tests for promotions. More objective and weeds out semi literate. Don't hold fake job competitions where people are chosen before the application process and the rest go through all that work for nothing. Don't hire people for professional classification who have less than a bachelor's degree. Don't go overboard on political correctness. Find a happy medium


  9. "Good pay, hard to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Fitness Instructor in Toronto, ON (Canada)
    Current Employee - Fitness Instructor in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at City of Toronto part-time

    Pros

    Pay is good, they accomodate you when you are unable to work

    Cons

    Hard to advance to other department, they don't get back to you about stuff you applied

    Advice to Management

    Make systems more current


  10. "Perfect for a Summer Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work Term Student (Summer) in Toronto, ON (Canada)
    Former Employee - Work Term Student (Summer) in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A great place to work for especially in the summer. You get proper training and experience in the field.

    Cons

    Application processing time can be quite long.


  11. "Administrative Support Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at City of Toronto full-time

    Pros

    Good work culture, great pay and benefits, supportive supervisors.

    Cons

    The work gets monotonous and repetitive. After 12 years it was unchallenging and I lost motivation. It was time for a change.


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