City of Toronto Reviews

Updated May 17, 2021

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4.1
86%
Recommend to a Friend
87%
Approve of CEO
City of Toronto Mayor John Tory
John Tory
273 Ratings
Pros
  • "good pay, benefits, work life balance(in 71 reviews)

  • "Good company culture & work/life balance(in 61 reviews)

  • Cons
  • "Hard to move up without lots of hours(in 21 reviews)

  • "Their part time is casual basis(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great Employer

      Feb 17, 2021 - Office Assistant in North Port, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Schedule and good pay

      Cons

      None that I can think of

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    2. 4.0
      Current Employee, more than 3 years

      City Driver Position Review

      May 11, 2021 - City Driver in Toronto, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly co-workers that are easy to get along with

      Cons

      Long hours, need to work on holidays and weekends.

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    3. 5.0
      Former Employee

      Good company

      Jan 25, 2021 - Pharmacy Technician in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance, inclusive and good work culture

      Cons

      No cons for this company

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    4. 4.0
      Current Employee

      Headline

      Oct 23, 2020 - Assistant Professor, Philosophy in Toronto, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment, great coworkers

      Cons

      Long working hours and weekend

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    5. 5.0
      Current Employee, more than 5 years

      Senior Financial Systems Analyst

      Oct 16, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional work environment. Work life balance is very good. Comprehensive benefits & pension plan. Lots of scope for career growth. Pay on par with private employers. Stress free work place.

      Cons

      Work location is usually at downtown Toronto or other such busy places, so commute can be long. Tenure is valued more than new talent in some instances.

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    6. 3.0
      Former Employee

      Experience at the City

      Sep 7, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, benefits, hours, work life balance

      Cons

      Internal politics, opaque policies and procedures

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    7. 3.0
      Former Employee

      Great job for students!

      Jul 27, 2015 - Lifeguard &Amp; Swim Instructor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best job for students. Pay for Swim instructor was just over 15$/hr depending on the district. Lots of fun people from diverse backrounds. Nice to spend time outside in the sun and earn money for it.

      Cons

      Not much career chance in Aquatics. After a few years with seniority you can pick shifts, but not much else. Some supervisors are too strict and ruin the experience. Some pools water is too cold and make instructing for many hours difficult because you have to be in the water with all the lower levels

      Continue reading
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    8. 3.0
      Current Employee

      Decent, pros and cons

      Apr 7, 2021 - Current Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent work life balance depending which team and division youre in. Decent benefits and pay. Government job with a large municipality at the end of day, lots of movement to try different roles within or between other Divisions if successful in application process. Unionized if that's your thing. Very diverse amongst staff. No discrimination or racism faced from fellow team members, cant say the same for the public though when dealing with them.

      Cons

      Nepotism still around with hiring and promotions internally though maybe not as bad as it use to be. Lots of senior heads talk about the good old days and how the City was more generous with looking after its employees, said amongst most of them to know its not fully false. Work can be mundane and repetitive. Lots of employees working that makes you scratch your head how they got hired in the first place. Lots of politics and decisions/directives that get passed to employees which makes no sense. Out of touch management that forgot where they came from - havent worked the frontlines for years so they dont understand or forgot the daily wear and tear that staff goes undergoes, empty words giving thanks and praise but no action, too concerned with the perception of doing something then actually creating change that benefits the employees which in turn benefits the tax payer.

      1 person found this review helpful
    9. 4.0
      Current Employee, more than 5 years

      I definitely enjoy my position, you get to interact with a lot of different people from all over the world.

      May 3, 2021 - Customer Service Representative (CSR) in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Getting to speak with interesting/kind/funny/sweet people -99% of my coworkers are easy to be around, most are helpful as well. -May be a con or pro depending on the person but it is not physically demanding obviously. You're sitting the vast majority of the time, they provide good chairs along with other accessories to help with your posture. -Bosses are strict but also generally very reasonable and quite a few will defend you as long as you're following guidelines/rules.

      Cons

      -Not much above minimum wage, but I don't think it's too difficult of a job so it may be fair -You will occasionally have to deal with rude, unreasonable or just miserable people. Don't take it to heart, although you may have someone try and get under your skin if they don't get their way.

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    10. 5.0
      Current Employee

      Amazing

      May 11, 2021 - Child Care Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, very nice people

      Cons

      Low hours for child care assistants

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