City of Tyler Reviews | Glassdoor

City of Tyler Reviews

Updated May 23, 2017
10 reviews

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  1. Helpful (1)

    "Okay for a job, but not a place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tyler, TX
    Former Employee - Anonymous Employee in Tyler, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at City of Tyler full-time (More than 5 years)

    Pros

    The health and other benefits are okay and there are opportunities to gain new job skills.

    Cons

    There are very few opportunities for advancement and it seems like promotions aren't based on merit, but on if the management likes you or not. The pay isn't great and the performance based raises are barely enough to cover cost of living increases. Workers are often asked to go above and beyond and take on many responsibilities outside of their job descriptions without recognition or raises.


  2. Helpful (1)

    "it is a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Texas in Tyler, TX
    Former Employee - Texas in Tyler, TX
    Doesn't Recommend
    Negative Outlook

    I worked at City of Tyler full-time

    Pros

    My boss is great. ll. always a new challenge every day.

    Cons

    low pay, lots of politics, way to many hats to wear for what they are willing to pay.
    upper management is not the best and it is the good old boy system. to low of staff count. no benifits

    Advice to Management

    pay the people you have enough to stay that way you will not always loose the best performers to the privet sector or other citys.

  3. Helpful (1)

    "Dreadful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - One of the Worker Bees in Tyler, TX
    Former Employee - One of the Worker Bees in Tyler, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at City of Tyler full-time (More than 3 years)

    Pros

    Adequate, but not great insurance plan. Most positions work in climate controlled environment.

    Cons

    Dilapidated buildings housing some departments are a health hazard. Leaders and managers with questionable business and personal morals are allowed to bully staff with impunity. Favoritism is common when dealing with vendors and staff. Lousy pay scale at all levels except executive leadership. Only the favorites are allowed the rare advancement opportunities. Security issues are not taken seriously.

    Advice to Management

    Avoid unless you are homeless and your children are starving, and then run as soon as you can.


  4. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at City of Tyler full-time

    Pros

    Flexibility, benefits, great people to work with, great managers that aren't micro managers, great working environment

    Cons

    Limited space to move into higher positions because there is such a small staff, but management makes up for that by offering things like leadership development and encouraging employees to get involved with local organizations.

    Advice to Management

    Keep up with the benefits, flexibility, and leadership development, and you'll continue to have happy employees.


  5. "Vehicle Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Paid holidays and work life balance.

    Cons

    Low pay, Limited advancement opportunities


  6. "Raises are non existent."

    Star Star Star Star Star
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at City of Tyler full-time

    Pros

    I can't think of any.

    Cons

    Management gets raises and the regular employees don't. Employees are overworked. Just want to win Baldridge award but don't care about employees.


  7. "Sad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Decent benefits. If you can land with one of the few good managers you can do okay, and probably advance quickly considering the high turnover rate. This was a great place to work years ago, maybe someday it will be that way again.

    Cons

    Terrible, short-sighted management has wrecked employee moral. The strategy now is to force everyone to generate lots of charts and graphs to try make it seem that things are going well, even though the place is in shambles. The people who produce the most paperwork get promoted, the people dedicated to doing real work get frustrated and go elsewhere. This organization has totally lost it's way and people are leaving in droves.

    Advice to Management

    Stop chasing meaningless awards, and enough with the childish acronym programs already.

  8. "Depends on where you are."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    A few departents (Planning, Legal, GIS) are okay. The insurance isn't bad, and the benefits are okay if you can last.

    Cons

    The company culture here is awful. They are locked in on a Lean Six Sigma program, which forces employees to focus on getting lots of short-term projects done rather than focus on the long-term positive potential of their positions. It is really sad, because most of the employees really care, but the extra hours and the awful management is just burning everyone out. The turnover rate here is very very high for most departments. It's not a bad place to start your career in public service, but unless you are reporting to one of the few good managers, you won't be able to last long.

    Advice to Management

    Switch from Sigma to a more appropriate performance metric. Hire qualified managers, improve your in-house management training dramatically.


  9. "Leadership cares about the people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at City of Tyler full-time

    Pros

    The very top leaders truly care about people, not only the citizens of Tyler but also the employees.

    Cons

    The City tax rate is so low that people do not get paid what they are worth.


  10. Helpful (1)

    "Too focused on saving money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at City of Tyler full-time (More than 8 years)

    Pros

    Great job security, and good benefits if you are full time. Can be good opportunities for advancement depending on department.

    Cons

    Part-timers are considered second-class citizens. City is so focused on keeping taxes low that most departments are underfunded and short-handed on a regular basis. Employees are expected to spend extra time on top of their already busy jobs doing lean sigma projects. Spends too much time on quarterly business plan.

    Advice to Management

    Stop worrying about winning awards and concentrate on taking care of your employees.