City of Tyler Reviews
33% would recommend to a friend
(19 total reviews)
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "low pay, lots of politics, way to many hats to wear for what they are willing to pay." (in 3 reviews)
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Found 19 of over 21 reviews
Updated Aug 3, 2023
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- 5.0Aug 3, 2023Executive AssistantFormer Employee, more than 1 yearTyler, TX
Pros
The warm and positive culture. The strong leadership and collective commitment to truly improve the community and positively impact the citizens. The City Manager and Elected Officials genuinely care about and support the community that they live in and dynamically operate and serve the City with best intentions.
Cons
I do not currently have anything negative to remark about the City’s leadership or organization overall.
- 4.0Sep 20, 2021Resident AssistantCurrent EmployeeTyler, MN
Pros
a lot of this is a good job
Cons
none none none none none
- 3.0Jul 5, 2021LaborerFormer Employee, less than 1 yearTyler, TX
Pros
Earn PTO Cheap insurance Employee engagement days Little to no supervision
Cons
Mandatory long hours Little to no room for advancement They will hire someone to do your job for $7 more an hour and not give you a raise. All about who you know
- 3.0May 24, 2021SupervisorFormer Employee
Pros
Good retirement if you can make it to that point
Cons
Wages are well below market rate. Raises, if any are small and not based on merit or productivity.
- 1.0Jul 8, 2021Class A Truck DriverCurrent EmployeeTyler, TX
Pros
A lot of overtime Good benefits
Cons
Horrible management Over work you Don’t care about there employees Show favoritism Don’t pay what there hard workers deserve
- 2.0Jun 29, 2016Anonymous EmployeeFormer Employee
Pros
A few departents (Planning, Legal, GIS) are okay. The insurance isn't bad, and the benefits are okay if you can last.
Cons
The company culture here is awful. They are locked in on a Lean Six Sigma program, which forces employees to focus on getting lots of short-term projects done rather than focus on the long-term positive potential of their positions. It is really sad, because most of the employees really care, but the extra hours and the awful management is just burning everyone out. The turnover rate here is very very high for most departments. It's not a bad place to start your career in public service, but unless you are reporting to one of the few good managers, you won't be able to last long.
1 - 5.0Oct 28, 2016Anonymous EmployeeCurrent Employee
Pros
Flexibility, benefits, great people to work with, great managers that aren't micro managers, great working environment
Cons
Limited space to move into higher positions because there is such a small staff, but management makes up for that by offering things like leadership development and encouraging employees to get involved with local organizations.
- 4.0Feb 5, 2020ServerCurrent Employee, less than 1 year
Pros
Cool environment, decent management and really great back of house (which makes FOH a lot easier). Overall an enjoyable time and CLEAN!!
Cons
Extremely petty staff, schedules part time works 39 hours a week and always pushes the two hour limit.
- 4.0May 19, 2020
The best parts of the job were the people and being able to have a positive impact on the community.
Parks and RecreationFormer Employee, more than 3 yearsTyler, TXPros
Great benefits and opportunity for growth.
Cons
Policy changes for the department were sometimes reactionary that created confusion and unnecessary uses of department time.
- 4.0Feb 29, 2016Anonymous EmployeeCurrent Employee
Pros
The very top leaders truly care about people, not only the citizens of Tyler but also the employees.
Cons
The City tax rate is so low that people do not get paid what they are worth.
City of Tyler Reviews FAQs
City of Tyler has an overall rating of 3.1 out of 5, based on over 21 reviews left anonymously by employees. 33% of employees would recommend working at City of Tyler to a friend and 45% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
33% of City of Tyler employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated City of Tyler 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at City of Tyler to be senior leadership, career development, benefits and the cons to be diversity and inclusion, compensation.
