City of Tyler Reviews
33% would recommend to a friend
(19 total reviews)
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Excerpts from user reviews, not authored by Glassdoor
Found 19 of over 21 reviews
Updated Aug 3, 2023
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- 5.0Aug 3, 2023Executive AssistantFormer Employee, more than 1 yearTyler, TX
The warm and positive culture. The strong leadership and collective commitment to truly improve the community and positively impact the citizens. The City Manager and Elected Officials genuinely care about and support the community that they live in and dynamically operate and serve the City with best intentions.
I do not currently have anything negative to remark about the City’s leadership or organization overall.
- 3.0Jul 5, 2021LaborerFormer Employee, less than 1 yearTyler, TX
Earn PTO Cheap insurance Employee engagement days Little to no supervision
Mandatory long hours Little to no room for advancement They will hire someone to do your job for $7 more an hour and not give you a raise. All about who you know
- 1.0Jul 8, 2021Class A Truck DriverCurrent EmployeeTyler, TX
A lot of overtime Good benefits
Horrible management Over work you Don’t care about there employees Show favoritism Don’t pay what there hard workers deserve
- 2.0Jun 29, 2016Anonymous EmployeeFormer Employee
A few departents (Planning, Legal, GIS) are okay. The insurance isn't bad, and the benefits are okay if you can last.
The company culture here is awful. They are locked in on a Lean Six Sigma program, which forces employees to focus on getting lots of short-term projects done rather than focus on the long-term positive potential of their positions. It is really sad, because most of the employees really care, but the extra hours and the awful management is just burning everyone out. The turnover rate here is very very high for most departments. It's not a bad place to start your career in public service, but unless you are reporting to one of the few good managers, you won't be able to last long.1
- 5.0Oct 28, 2016Anonymous EmployeeCurrent Employee
Flexibility, benefits, great people to work with, great managers that aren't micro managers, great working environment
Limited space to move into higher positions because there is such a small staff, but management makes up for that by offering things like leadership development and encouraging employees to get involved with local organizations.
- 4.0Feb 5, 2020ServerCurrent Employee, less than 1 year
Cool environment, decent management and really great back of house (which makes FOH a lot easier). Overall an enjoyable time and CLEAN!!
Extremely petty staff, schedules part time works 39 hours a week and always pushes the two hour limit.
- 4.0May 19, 2020Parks and RecreationFormer Employee, more than 3 yearsTyler, TX
Great benefits and opportunity for growth.
Policy changes for the department were sometimes reactionary that created confusion and unnecessary uses of department time.
- 4.0Feb 29, 2016Anonymous EmployeeCurrent Employee
The very top leaders truly care about people, not only the citizens of Tyler but also the employees.
The City tax rate is so low that people do not get paid what they are worth.
City of Tyler Reviews FAQs
City of Tyler has an overall rating of 3.1 out of 5, based on over 21 reviews left anonymously by employees. 33% of employees would recommend working at City of Tyler to a friend and 45% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
33% of City of Tyler employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated City of Tyler 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.