Cityjet Reviews | Glassdoor

Cityjet Reviews

Updated April 22, 2017
11 reviews

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2.7
Star Star Star Star Star
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Cityjet Executive Chairman Pat Byrne
Pat Byrne
2 Ratings

11 Employee Reviews

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  1. "Head office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Multitasking, great co-workers, experienced staff, opportunity to work with different departments, some of the management staff could be very helpful

    Cons

    Very little training, no communication between staff at any level, very busy environment, no the best salaries, staff not motivated

    Advice to Management

    Put more effort to motivate staff


  2. "Not Multicultural experience in the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cityjet (More than a year)

    Pros

    Travel privilegies benefits and nice enviroment

    Cons

    Located in Swords with little options to commute from town


  3. "Not reliable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you want to make money, that's the perfect airline to work for.

    Cons

    The management is awful, they literally don't consider the employee. Blackmail, threat...

    Advice to Management

    Change your way of considering your employees.


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  5. "Nice co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cityjet full-time

    Pros

    The general staff are great. The majority of the Senior Managers were very closed off and did not communicate well with employees.

    Cons

    4 + year long pay freezes for the majority of employees. Poor communications from management. No clear direction or strategy.

    Advice to Management

    Try to agree a strategy and then communicate to staff.


  6. Helpful (1)

    "Great airline to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Edinburgh, Scotland (UK)
    Former Employee - Cabin Crew in Edinburgh, Scotland (UK)

    I worked at Cityjet (Less than a year)

    Pros

    Great staff and management, one of the highest paid airlines for crew also

    Cons

    Can be away from home for 5 days


  7. Helpful (1)

    "Pilot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot in London, England (UK)
    Current Employee - Pilot in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cityjet full-time (More than 8 years)

    Pros

    Some hope for the future and CityJet seems to have made it through the worst of recent wobbliness.

    Most of the key individuals who seemed to be holding the organisation back have left/been removed.

    Founder (Pat Byrne) back at the helm seems to be having a positive effect, on morale at least.

    Recently had a 2% payrise - that said it was the first payrise after a ~7.5% pay cut in 2008. Salaries are down on the market - significantly (appx 40% - 50% base pay, though net pay is in the region of 25% down) in some cases (experienced First Officers particularly).

    They always pay correctly and on time.

    A roster pattern which you can extrapolate your days off. Except that it's not fixed, and with the shortage of staff the pattern is all over the place at the moment.

    Cons

    Still somewhat wobbly; may yet grab defeat from the jaws of victory.

    Very, very demotivated, beaten up, workforce who've been subjected to 6 years of consistently poor management decisions and been required to cover the losses caused by these through decreased benefits and conditions.

    Huge outflow of staff, especially pilots, and huge recruitment exercise presently.

    Poor operational support downroute, for example, waiting for scheduled hotel bus' on a minimum rest overnight.

    Pot noodle served as crew food - living the dream!

    Legal minimum everything; holidays, time off, etc.

    Our fleet of RJ85 aircraft should be in a museum not on the line.

    Our service offering and customer focus are both sorely lacking. CityJet is good at flying 'fresh air' around Europe efficiently. Our policies focus on fuel efficiency at the expense of cabin comfort & timely operation. Our in-flight service is great only because of our wonderful cabin crew; the catering is bargain basement.

    Advice to Management

    If the rumours are to be believed, Pat Byrne seems to have the right ideas.

    1) Improve the service offering and focus on customers first.

    2) Management and support functions should do their job - support - and quit blaming and relying on crews to cover them when their plans are inadequate.

    3) Get out of the circlejerk of the management teams echo box. There are many crew with significantly more talent and prior experience than the management team, who actually know whats going on on the ground. Listen to them.

    4) Don't just listen to those you know personally - i.e. those based in DUB - make the effort to find out what's going on elsewhere.

    5) The same goes for promotions: focus on getting the best person for the job. The historically nepotistic approach to promotion has delivered the low quality decision making we have suffered for the last few years. Plus of course, nepotism damages morale.


  8. "great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    ticket discount on flights, great multicultural environment.

    Cons

    rotation of 6 on 3 off and a lot of early wake up. Sometimes the Irish things could be heavy on a day by bay routine.

    Advice to Management

    should listen employers on advices


  9. "A professional company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Dublin, Co. Dublin (Ireland)
    Former Employee - Management in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook

    I worked at Cityjet full-time (More than 5 years)

    Pros

    Cheap Flights, good dynamic team, good mix of people.

    Cons

    Unsure of future with sale and business model linked to financial markets.


  10. "Started well,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot in London, England (UK)
    Current Employee - Pilot in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Cityjet full-time (More than 5 years)

    Pros

    A great airline to start flying with, with great crews, fun trips and a fixed roster.

    Cons

    Pay freeze (staff only; not senior management) going into it's 5th year means salaries are no longer competitive. A lot of changes to working conditions. Long trips. Few opportunities outside of your role. Management not entirely reliable.

    Advice to Management

    A focus on helping crews deliver the product would bring benefits.


  11. "A challenging but very positive experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purser
    Former Employee - Purser
    Recommends

    Pros

    A very young and multicultural environment, CityJet is an excellent opportunity to face your first challenges as a cabin crew!!

    Cons

    Rosters can sometimes be tough, being a relatively young and "developing" airline organisational issues may arise from time to time.

    Advice to Management

    Employees are an airline's ID card: happy crews reflect a nice environment, friendly atmosphere, therefore (from a customer's point of view) a good airline to travel with! Therefore, always try and do your best to make your employees happy to go to work and make them feel proud of being part of your airline!!


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