Citysearch Reviews | Glassdoor

Citysearch Reviews

Updated September 21, 2016
34 reviews

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2.6
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Citysearch President Jay Herratti
Jay Herratti
18 Ratings

34 Employee Reviews

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  1. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun and good team job

    Cons

    Management isn't connected to floor


  2. "so-so"

    Star Star Star Star Star
    Former Employee - Design Director in El Segundo, CA
    Former Employee - Design Director in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citysearch full-time (More than 3 years)

    Pros

    I've met some some great people there and we had a chance to work on some great projects

    Cons

    a loosing proposition... overall culture was stale, old infrastructure and lack of vision at executive level led to decline...


  3. "OK"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    it has a great location and office space

    Cons

    there is a lot of traffic around that area


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to start your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    No opinion of CEO

    I have been working at Citysearch full-time (More than a year)

    Pros

    decent money, great place to start learning about the corporate environment, convenient location if you live in the city, great team environment

    Cons

    compensation could be much better and more apparent, better training, better management. expect to work long hours

    Advice to Management

    Offer more training to employees and lay out the job assignments during the hiring process so the work-life balance is better appreciated.


  6. "This dinosaur is still around?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citysearch full-time (More than 3 years)

    Pros

    For it's time, it was a great company, who initially gave businesses great local exposure.

    Cons

    Management caved into upper managements need to spend all of businesses monthly budget, therefore opening exposure to more than just the local network. The quality of those clicks suddenly went downhill fast.

    Advice to Management

    Give account executives more control how they spend their clients monthly budget. We were trying to actually be advocates for them as well, not just adding to your greedy mittens.


  7. "High pressure phone sales with poor back end customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Atlanta, GA
    Former Employee - Inside Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citysearch full-time (More than 3 years)

    Pros

    Fun environment generated by co-workers

    Cons

    poor management, tech tools, systems interface...

    Advice to Management

    improve systems ability to seamlessly cross reference sales data, billing & receiving, and order processing.


  8. "Work is work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Citysearch full-time

    Pros

    Good environment, Good location, was popular with the internet.

    Cons

    Lack of innovative products to catch up to industry.


  9. "Not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Doesn't Recommend

    I have been working at Citysearch full-time (More than a year)

    Pros

    Bagel Friday. Other sales people were very friendly.

    Cons

    Not a good place to work. Period Too much to say...

    Advice to Management

    Play fair.


  10. "No longer the leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citysearch full-time (More than a year)

    Pros

    Nice breadth of experience in online advertising and search
    Unlimited snacks and beverages
    Interesting, central location
    Flat reporting structure increases career opportunities
    Opportunity to work with smart people who understand complex problems

    Cons

    It seemed as if some of the leadership lost the confidence of many of the best employees who left in droves.


  11. "Not Bad At All"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Atlanta, GA
    Former Employee - Field Sales Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citysearch full-time (Less than a year)

    Pros

    Decent Pay, Great Bonuses for hitting goals, Often Flexible Hours, Great Training, Excellent Benefits

    Cons

    Not many, really. The biggest issue I had was the companies unspoken belief that new clients were better than current/exiting clients. By that, I mean they spent the largest amount of energy trying to secure new business as opposed to caring/following up or resolving issues with current/ already signed business. That's how it appeared in the Atlanta office, and to be fair I don't know if it was just that office or throughout the entire company. Overall, it wasn't a bad company by any means.



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