Citywide Home Loans Reviews | Glassdoor

Citywide Home Loans Reviews

Updated March 18, 2019
39 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve J. Goorman
27 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. Helpful (1)

    "A Great Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Citywide Home Loans part-time (More than a year)

    Pros

    I love the flexibility of my job, that is extremely important to me. But the most important thing is the fact that is a small family business and they are born again believers!

    Cons

    I wish I could offer full time availability to this company. They deserve it, and I love working for them.


  2. "Limited prospects for moving up"

    StarStarStarStarStar
    Current Employee - Operations
    Current Employee - Operations

    I have been working at Citywide Home Loans full-time

    Pros

    Paid holidays, lunch provided on the last day of the month.

    Cons

    It is a fairly isolating environment.
    No 401k match.
    No annual review or raise.
    Limited PTO.

  3. "Loan Officer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer Assistant
    Former Employee - Loan Officer Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citywide Home Loans full-time (Less than a year)

    Pros

    Helped me become more self motivated.

    Cons

    When I got the job at citywide I was excited, but that excitement went away very quickly. I got one real day of training then for the rest of my training I got links to unhelpful training videos. My office had been newly opened so everyone working there was pretty clueless about everything. If I needed help I had no one to go to. I sat in the office for hours making up tasks for myself to keep busy because no one took the time to train me to do the job I was hired to do. Eventually I just became a coworkers assistant and helped her do non business related work. I was hoping this job would become a stepping stone to a career path I was genuinely interested in. But this job just mostly stunted my growth.


  4. Helpful (1)

    "Started out great, quickly went South"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control in Sandy, UT
    Former Employee - Quality Control in Sandy, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Citywide Home Loans full-time (More than 3 years)

    Pros

    Amazing manager who cares about employees as human beings

    Cons

    Corporate America at its worst. If you're not related to, best friends with, or sleeping with someone, there is no chance of long term employment.

    Advice to Management

    Stop the favoritism. Treat each employee with the dignity and respect that you expect from them!


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Citywide Home Loans full-time

    Pros

    Best interests of employees and company

    Cons

    Could use a little more structure in some areas


  6. "Loan Officer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer Assistant in Denver, CO
    Former Employee - Loan Officer Assistant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Citywide Home Loans full-time (More than 3 years)

    Pros

    The people are what make it great! I was sad to go but I love my team and the tough decision to move on was made so I left too. Family friendly environment and as I already said GREAT people.

    Cons

    It became too easy for upper management to push back closings rather than work through unforeseen issues that could come up from time to time. Good news is Citywide is working hard to correct those issues.

    Advice to Management

    Keep staying positive and doing what you're doing... morale is on it's way back up!


  7. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Loan Officer Assistant in Denver, CO
    Current Employee - Licensed Loan Officer Assistant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citywide Home Loans full-time (More than a year)

    Pros

    Friendly, helpful and knowledgeable employees; great open door policy with direct access to upper management when needed; best culture of any mortgage company I have ever worked for - we work hard but also know how to play hard.

    Cons

    I think the thermostat might be possessed, but as long as you have a sweater all is good.

    Advice to Management

    Don't ever change! Management is doing a great job in keeping the company moving forward in the right direction.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citywide Home Loans full-time (More than a year)

    Pros

    Welcoming family/team atmosphere. Management respects and is supportive to employees. Ethical. Excellent co-workers!

    Cons

    the lack of 401K match


  9. "A Kaleidoscope of possibilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Denver, CO
    Current Employee - Operations in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citywide Home Loans full-time (More than 3 years)

    Pros

    Citywide is culture driven and provides the flexibility needed to raise a family. They promote within and offer different path choices to excel into Operations or Sales. The CEO will dig in the trenches, Sr. Management is not afraid to roll their sleeves up. Citywide appreciates their employees in a variety of ways!

    Cons

    More monthly overview product calls. The state of the art coffee machines are addicting but thank you for the countless perks.

    Advice to Management

    Continue to visit the Branches more and get to know the boots on the ground, participate in Regional events.


  10. Helpful (1)

    "Good luck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citywide Home Loans full-time (More than a year)

    Pros

    The people are awesome, they bring in free lunch once in a while, Some in mid-level management care about culture and about the frontline employees.

    Cons

    The CEO is out of touch and afraid of losing status, she comes across as desperate. The talent of the company seems to be regularly on the way out. The President is kind hearted and warm.

    Advice to Management

    Figure out who you are and realize there is more to managing a company than managing sales. Sales is a critical component but not the only essential piece to the true success of a company.