Civica CMI Reviews | Glassdoor

Civica CMI Reviews

Updated September 14, 2018
9 reviews

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  1. "Implementation consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Englewood, OH
    Former Employee - Customer Service Representative in Englewood, OH
    Recommends
    Negative Outlook

    I worked at Civica CMI full-time (More than 5 years)

    Pros

    Love the people I worked with

    Cons

    No room for advancement...politics. if you were a cop you get whatever you want.

    Advice to Management

    Treat your team better


  2. "Potential to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Civica CMI full-time (More than 5 years)

    Pros

    The employees at Civica CMI treat each other as a family. They celebrate with you when you're happy and offer great support in times of strife. The 401K matching is very generous. Civica has an agile environment; if appropriate for your position and duties, you may opt to work from home with approval from your manager. The CEO is enacting forward-thinking changes to the structure, organization and processes to position the company as an industry leader in municipal software. The office atmosphere is fairly laid back, and the workforce in general has a good sense of humor. Persons who hire in at entry-level positions have many opportunities to move into higher positions (and many have done so within a year or two of being hired). The CEO is very tolerant of dogs and will, on occasion, allow someone to bring a pet in for a short time. This company is extremely patriotic, and greatly supports and appreciates military service. Many staff members are veterans and their service is celebrated. Certain positions within the company are compensated very well and above industry standards. This company values diversity. They value college degrees, but also recognize industry experience can sometimes be as valuable as a post-secondary education. The company invests in workforce development by providing corporate training seminars. As a part of a global corporation, employees have opportunities to not only learn about, but potentially visit or be transferred to new countries.

    Cons

    The medical benefits are pricey compared to other similarly-sized companies. There is a lack of autonomy for anyone who is not in senior management or a sales rep. Processing time for normal tasks is slow (i.e., the company is run very democratically in that all senior managers must approve ideas, procedures or projects and it complicates and sometimes halts progress). When being hired, you are sold on a vision of what the company can be. The reality is that the company does not yet reflect what their vision is, although they are taking dramatic steps to make their vision a reality. As a result of this, newly hired employees sometimes feel as though they've been promised things that rarely (if ever) pan out. Many employees work many more than 40 hours per week due to the company having previously been run as "reactive" versus "proactive". While the company is no longer run this way, current employees are still feeling the effects and paying the price for leadership decisions that were made a over a decade ago. A small portion of the employee base earns salaries that are 10-25% below industry averages.

    Advice to Management

    When hiring people, TRUST them to do what they were hired for. Micro-managing accomplishes nothing except stressing out intelligent employees who are capable of performing their jobs very well without constant intervention. If employees can't be trusted to make small- to medium-impact decisions, then it means the wrong person has been hired or that their manager has control issues. Ensure that salaries across the board are consistent with industry standards. Continue appreciating diversity and caring for one another like family members.

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Flexible, Process oriented, laid back culture

    Cons

    Not many career advancement opportunities


  4. "great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Civica CMI full-time

    Pros

    Great people. They are warm and friendly with no major hang ups about me wearing my sandals to work.

    Cons

    No pot luck Tuesdays. Come on get with the times.

    Advice to Management

    Pot luck Tuesdays come on !!!!


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    family business, friendly co-workers, donuts on friday, fast pace, no cold calling

    Cons

    Stressful, becomes very repetative , no room to grow into new position, Senior management isn't going anywhere anytime soon.


  6. "Last Resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Its a job. Lower management is very nice.

    Cons

    Min required hours are 45 but usually end up working close to 60. High turnover rate

    Advice to Management

    better pay


  7. "Review of company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    In this job I developed Experience, skill advancement and management of labour. I learned how a business is managed and the different skills involved.

    Cons

    The work I carried out was under strict time frames for large companies and was stressful at times working in high temperature environments.

    Advice to Management

    Fully enjoyed the internship would recommend to anyone looking for this position. Patience is necessary in this job role.

  8. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Supportive and wonderful working atmosphere.

    Cons

    The town is a little bit small and boring.


  9. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Northampton, England (UK)
    Former Employee - Senior Manager in Northampton, England (UK)
    Recommends
    Neutral Outlook

    I worked at Civica CMI full-time (More than 5 years)

    Pros

    The people who work there are really friendly and there is a great Collaborative work environment with a Can do attitude. Commercially run with clear objectives and targets to achieve. A wide range of benefits with generous holidays and opportunities to develop.
    Managers are empowered to make decisions but accountable for results

    Cons

    Due to the size of the company, there is Limited career opportunities especially at the senior level.
    CEO beliefs in meritocracy and makes appointments outside the policy and process which sometimes creates resentment from others.