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Civil Service United Kingdom Reviews

Updated December 16, 2017
36 reviews

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4.0
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Civil Service United Kingdom Cabinet Secretary Sir Jeremy Heywood
Sir Jeremy Heywood
10 Ratings

36 Employee Reviews

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Pros
Cons
  • Salary scales likely to be less than for a similar role in the private sector (in 9 reviews)

  • Lack of autonomy, senior managers can tend towards micro-management (in 7 reviews)

More Pros and Cons

  1. "Inconsistently excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HEO
    Current Employee - HEO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (More than a year)

    Pros

    Excellent coaching and development opportunities, good work/life balance and flexi time can be beneficial although rewarding time worked over efficiency can be demotivating.

    With effective leadership managers are required to support, develop and push their staff. Often varied and quality development opportunities for staff provided the manager is proactive and staff-led.

    Fair and open promotion schemes based on skills, mindset and approach and real-world examples allows talented individuals to progress rather than those with most experience.

    Opportunity to have a wide range of interesting careers in the same building and excellent opportunities for level-transfer.

    Firmly believe you never got more out than you put in and among managers this is absolutely true. My opinion is very much coloured by this hence my high rating.

    Most staff are hard-working at all grades.

    Against preconceptions, some areas are on the cutting edge of best practice which is a joy to be a part of.

    Cons

    Very poorly run apprentice scheme entirely dependant on the quality of your line manager.

    Staff allowed to consistently under-achieve without adequate consequences, placing all the focus on line managers to improve their performance.

    Pay is very poor for level of responsibility and promotion is the only form of pay progression. Similarly, frustrating to see high performing staff who aren't suited or wanting promotion not adequately rewarded as often the skills in their current role do not translate to leadership skills. Only pay awards are based on individual accomplishments and high performance in the "day job" does not qualify.

    Inconsistency in leadership styles and effort meaning some staff are not given what they need.

    Though recruitment allows talented individuals to progress, I wonder how some senior leaders are in their position.

    Often lack of direction and clear goals and objectives which can be demotivating as it leaves junior managers out in the cold with their front-line staff.

    Front-line staff are given too much rope in many situations which again can leave line managers vulnerable. Many staff are molly-coddled and don't even realise it.

    Genuinely felt my Head of Group was gang-rushed into making unpopular decisions by his seniors.

    Some inconsistency in spending and investment in departments eg. IT equipment, office renovations etc. with senior grades granted "wants" while front-line staff struggle to get "needs". As a front line manager i had 12 staff and 7 desks but since promotion half the desks on my floor are surplus.

    Advice to Management

    Do away with Personal Contribution Awards and complex performance management systems in favour of real bonuses for consistently high performing individuals and real ramifications for under-performance.

    Hold line managers to a higher standard and provide them with real direction which can be filtered down to front-line staff. High-performance should be expected of managers and rewarded in front-line staff.

    Avoid knee-jerk, reactive decision-making and consider a serious quality management/forward planning division to assist.

    Audit and review management practices across departments to ensure consistency in approach. Deviation from standards should be upward not sideways.

    Invest in your infrastructure, staff and future.


  2. "Intern Review"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Civil Service United Kingdom as an intern

    Pros

    Good management & support for working at home

    Cons

    Senior Managers can be very hard to approach

  3. "Government Economics Service Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Civil Service United Kingdom full-time

    Pros

    Very flexible with how I managed work
    Good pension scheme

    Cons

    Sometime excessive bureaucracy was an issue
    pay could be better


  4. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    A brilliant place to work

    Cons

    Bureaucracy can be a bit stifling


  5. "Civil Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good work life balance, flexible working, great opportunities for learning and development, clear career progression.

    Cons

    Can be slow moving, bureaucratic. Some departments are more modern than others e.g in terms of IT.


  6. "Good emeployer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farnham, ON (Canada)
    Current Employee - Anonymous Employee in Farnham, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (More than 8 years)

    Pros

    Good employer who do not pay the best but really invest in you as a person. If anything goes wrong they will help also.

    Cons

    No much opportunity to advance and often it's waiting for other people to shuffle off.

    Advice to Management

    Start a real graduate plan


  7. Helpful (1)

    "Recruitment Specialist role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Civil Service United Kingdom full-time

    Pros

    - Work life balance
    - Given lots of freedom and independence
    - Sense of feeling like you are benefiting wider society
    - Great people generally

    Cons

    - Lack of direction/leadership
    - Too many consultants/contractors
    - Slow to get things done and lots of sign off needed
    - Very London centric - lots of travel needed and little thought to colleagues who are located elsewhere in UK

  8. Helpful (1)

    "Moj"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexi time, Work life balance, Good working environment

    Cons

    Slow growth, unhelpful managers , heavy workload


  9. "MoD internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Civil Service United Kingdom as an intern

    Pros

    Fantastic experience. Staff were very friendly, got to see first-hand what working in the MoD was like.

    Cons

    Salary could be better.However, very few negatives.


  10. Helpful (1)

    "Decentclong term career"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Decent long term career, not as good in terms of salary or perks as it once was but plenty of opportunities for variety

    Cons

    Limited salary progression, location and flexible working behind the curve


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