Civil Service United Kingdom Reviews in United Kingdom | Glassdoor

Civil Service United Kingdom UK Reviews

Updated April 23, 2017
53 reviews

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United Kingdom

3.3
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Civil Service United Kingdom Cabinet Secretary Sir Jeremy Heywood
Sir Jeremy Heywood
16 Ratings

53 Employee Reviews

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Pros
  • Flexi time, Work life balance, Good working environment (in 21 reviews)

  • Great flexible working hours and the staff in the department were great (in 19 reviews)

Cons
  • Salary scales likely to be less than for a similar role in the private sector (in 8 reviews)

  • Lack of autonomy, senior managers can tend towards micro-management (in 6 reviews)

More Pros and Cons

  1. "Deputy Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Director in London, England (UK)
    Former Employee - Deputy Director in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    Fantastic opportunities to work on a very broad range of challenging issues across the whole of Government. Lots of learning and development opportunities. I had a fantastic and varied 28 year career in the Civil Service.

    Cons

    The internal politics can be challenging. If your face fits and you're prepared to play the game you're fine, if not you have to work so much harder to get on. My experience was that some Civil Service leaders lack personal and professional integrity.


  2. "Civil Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Manager in Manchester, England (UK)
    Current Employee - Programmer Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (Less than a year)

    Pros

    Decent salary and holidays, options to progress and work abroad.

    Cons

    Red tape galore, constant shift in polices and targets, lack of resources, top down culture

    Advice to Management

    Give staff the freedom to make 'mistakes' and take more risks


  3. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    Individual were given autonomy to be creative and choose how they wanted to perform tasks. Work life balance was excellent it allowed individual to balance home and family life .

    Cons

    Breach of psychological contract
    Long hours
    hierarchical structure, needs to flatten, too many managers

    Advice to Management

    Improve staff development


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  5. Helpful (2)

    "Fast Streamer Civil Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fast Streamer in London, England (UK)
    Current Employee - Fast Streamer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Civil Service United Kingdom full-time (More than 3 years)

    Pros

    Varied Experience, Lots of Responsibility, Flexi Time is available, relocation allowances available.

    Cons

    Managers aren't always very good, Civil Service Resourcing is Awful, You're paid less than other staff because your on a grad scheme. You can be moved across the country with 8 weeks notice.


  6. Helpful (1)

    "Interesting work; low salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    There's a broad range of interesting work.
    It's motivating to feel that you're making a difference to your country.
    You can maintain a good work-life balance, and there's a family-friendly ethos.

    Cons

    The salary is very low compared with similar roles in the private sector (even taking into account wider benefits).
    It's very bureaucratic, and trying to get anything done can feel like wading through treacle.


  7. Helpful (1)

    "Civil service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Officer in Birmingham, England (UK)
    Current Employee - Administrative Officer in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (More than 8 years)

    Pros

    Good working conditions. Flexible working arrangements.

    Cons

    Low pay it systems and tools outdated.


  8. Helpful (1)

    "Civil Service UK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager/Recruitment in London, England (UK)
    Current Employee - Senior Account Manager/Recruitment in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    Flexible working arrangements including part-time and jobshare, level of employer pension contributions, generous annual leave entitement, work/life balance, training and development opportunities, interest free season ticket and bicycle loans

    Cons

    Bonuses are performance related but capped at an average of 1% and have been for some years. Salary scales likely to be less than for a similar role in the private sector.

    Advice to Management

    The civil service does still offer a good overall total rewards package together with real flexible working arrangements including but not limited to part-time working and jobshare opportunities.


  9. Helpful (1)

    "Going from very good to just average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Civil Servant in Portsmouth, South East England, England (UK)
    Current Employee - Specialist Civil Servant in Portsmouth, South East England, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Civil Service United Kingdom full-time (More than 10 years)

    Pros

    Staff at all levels are genuinely committed to making best efforts to do a good job. The working conditions are good where buildings are comfortable and safe. Job security is not what it used to be, however processes for voluntary or compulsory departure are fair and reasonable.

    Cons

    The pay regime is awful, at best 1% annual rises not keeping up with inflation since 2010, even worse, those on the maximum pay for grade have had 0% for years. Local managers do their best to motivate staff but are now constrained by minimal training and travel budgets. The organisation is becoming obsessed with 'Talent' schemes for the promotion of a small cadre, leaving 'the rest' demoralised.

    Advice to Management

    Stop jumping on to the latest HR strategy bandwagon that comes to town, start thinking about how best to motivate and retain the most loyal workers.


  10. "Work coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dwp Work Coach in Ashford, Kent, South East England, England (UK)
    Current Employee - Dwp Work Coach in Ashford, Kent, South East England, England (UK)
    Recommends

    I have been working at Civil Service United Kingdom (More than 10 years)

    Pros

    Flexi time.Good pension.Family friendly policies.

    Cons

    Too much work and not enough time

    Advice to Management

    Listen to staff and talk to them to listen to their co cerns


  11. Helpful (2)

    "GES - Economic Advisor (Grade 7) - HMT & HMRC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Civil Service United Kingdom full-time (More than a year)

    Pros

    Reasonable first job upon leaving university and establish yourself in London. Gain public sector experience which can help you secure better employment in private sector. Work from home as much as you like. Access to variety of training courses. Not much else to say as private sector experience is valued much more in the market place irrespective of how long you work in the Civil Service.

    Cons

    Low pay for London, poor opportunities to progress, poor senior management, too hierarcial compared to private sector, work is not demanding compared to industry or finance sector. Absolutely no incentive to stay long term or beyond two years. Inconsistent quality of graduates and fellow workers is in contrast to private sector where people are weeded out every year. This is a pro if you are a low performer or lazy!

    Advice to Management

    Not much to say as Civil Service has been in decline in terms of quality and budget for years. They cannot be expected to compete with large firms in industry or the finance sector in terms of career opportunities, pay, training, travel, promotions, brand name, etc.


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