Claire's Accessories UK Reviews | Glassdoor

Claire's Accessories UK Reviews

Updated August 21, 2017
62 reviews

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2.4
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Claire's Accessories UK CEO James D. Fielding
James D. Fielding
16 Ratings

62 Employee Reviews

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Pros
  • You also get 50% discount on everything in store including getting your ears pierced (in 12 reviews)

  • Staff discount was very reasonable (in 11 reviews)

Cons
  • Ear piercing is another negative (in 12 reviews)

  • The pay is minimum wage - I feel for the amount of work you do it should be a little higher (in 7 reviews)

More Pros and Cons

  1. "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Fresno, CA
    Current Employee - Cashier in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Claire's Accessories UK (More than a year)

    Pros

    Great employee discount.
    Great team.
    Able to give little girls first ear piercings.

    Cons

    Hours are never promised.
    Sometimes scheduled for a shift that is only 2 hours


  2. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Oakland, CA
    Former Employee - Assistant Manager in Oakland, CA

    I worked at Claire's Accessories UK (More than a year)

    Pros

    Great atmosphere and great learning experience.

    Cons

    Very low compensation for very demanding job

  3. "It was ok!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Tracy, CA
    Former Employee - Key Holder in Tracy, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    It was a fun job, and I really liked the jewelry we sold there. Ear piercings were fun.

    Cons

    The hours were not very good and sometimes especially at closing, we would not have sufficient time to do everything that was asked of us.

    Advice to Management

    Doing floor moves while the store is closed would be a better idea. Also, it's hard to perform ear piercing when you are shifted alone.


  4. "Good Experience Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Key Holder/Manager in Dorchester, MA
    Former Employee - Retail Key Holder/Manager in Dorchester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Claire's Accessories UK (More than a year)

    Pros

    -I met interesting caring people
    -Discount rewards
    -I loved ear piercing (babies to the elderly)
    -Atmosphere: I loved the wide demographic of customers
    -Great experience in operation training and learning upper management duties

    Cons

    -Not willing to disseminate


  5. "Work alone and make hardly anything"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If your a manager you get earned sick time, religious, personal and vacation pay.

    Cons

    You are required to get so much done in so little time. You are viewed as replaceable even after 7 years of being there. Your not valued what so ever. This is a national problem not just my area. I came from other states with different dms and rsm. They give no payroll to help get task done. You have to service customers do plano markdowns and clean with no help and god forbid a corp person walks in and u are doing task..u get chewed out cause customers should be more important yet if they walk in and no work is done then ur also getting yelled at

    Advice to Management

    Appreciate your employees. Pay them more or give more payroll to lighten the load.


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Claire's Accessories UK part-time (More than a year)

    Pros

    -Great discount which I make the most of
    -Staff are really friendly, made me a more confident person, encouraging, lovely manager, treat you all equal but stay professional in her role. Does depend on store though as some managers I've seen/heard about haven't been the same.

    Would recommend as I have developed my skill set a lot and grown as a person since working for Claires although I think it depends on the store and staff your working around.

    Cons

    Stress/work load put on management is really unfair. Higher management always going on about targets, nothing is ever enough. Also higher management are very rude when they come into store, think their better than everyone.

    Ear piercing with very little training, lucky if I didn't feel comfortable management would understand within reason. Still made to do it sometimes.

    Constantly called in on my days off, not rewarded/ appreciated.


  7. "Fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun environment
    Every day is different

    Cons

    Poor pay
    Bad management
    Hard to progress
    Bad hours, 4 hour contracts

    Advice to Management

    Stop hiring outside management. Pay your staff better

  8. "Suited to my Student Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Hatfield, East of England, England (UK)
    Former Employee - Supervisor in Hatfield, East of England, England (UK)

    I worked at Claire's Accessories UK part-time (More than a year)

    Pros

    Flexible hours to fit around my student life
    Fun working environment
    staff discount is reasonable

    Cons

    Lone trading - can be dangerous
    Pay not fantastic
    Very little ear piercing training

    Advice to Management

    Give shops more hours to work with
    Stop lone trading
    Proper ear piercing training, not just a couple of practice runs


  9. "pleasant place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Accessories UK part-time

    Pros

    Small shop, busy, great employees, friendly

    Cons

    Target focused, all about the figures, pressure to push sales and promotions.


  10. "Aged 17 doing A Levels & made to work 20+ hours a week one day after the other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Current Employee - Sales Assistant in Sheffield, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Claire's Accessories UK part-time (More than a year)

    Pros

    50% discount and ear piercing training.

    Cons

    Rubbish rate of pay.
    Give too many hours as explained in title hours are great don't get me wrong but when you're 17 have college to complete a life to live doing 12:00-9:30 at night isn't ideal everyday of the week even on weekends!!!!

    Advice to Management

    Change the way the rota is written and get rid of blackout!!


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