Claire's Stores Reviews | Glassdoor

Claire's Stores Reviews

Updated December 6, 2017
305 reviews

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3.0
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Recommend to a friend
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Ron Marshall
12 Ratings

305 Employee Reviews

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Pros
  • 50% discount at Claire's and Icing (in 94 reviews)

  • Dress up/theme days, 50% employee discount, (mostly) lenient dress code (in 80 reviews)

Cons
  • Very cliquey promotions are given not by who deserves it but who the district manager likes more (in 73 reviews)

  • nobody is the upper management positions wants to take responsibility when stores are struggling even after employees have asked for help (in 70 reviews)

More Pros and Cons

  1. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Claire's Stores full-time

    Pros

    -If you are lucky and get good management then your experience would be great, which also includes the District Manager.
    -

    Cons

    - You have to really make the effort to ask for a raise, and it is very rare they do it.
    - Even if you are an associate, you are expected to do all the work a manager would in-terms of inventory, fixtures, moving the products in the store.

    Advice to Management

    - Please treat your associates knowing you they may have school/college/university commitments, Claire's is not there lifetime job.
    -If an employee is looking to move up, please train them because we need that type of mindset in the business.


  2. Helpful (1)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key
    Current Employee - Third Key
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Claire's Stores part-time (More than a year)

    Pros

    Discount, coworkers are okay, decent pay

    Cons

    Sometimes work for weeks without a day off, some coworkers tempers, district manager doesn't think mental illness is a real thing, lack of training

    Advice to Management

    We are people, not drones. You can't rely on one person to cover five shifts.

  3. "assistant store manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores full-time

    Pros

    insurance if you decided to pay for it.

    Cons

    long hours working alone and on your feet without being able to take a break.


  4. "B"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores part-time

    Pros

    great people, great environment, cool and fun

    Cons

    boring, long hours, ear piercing is stressful


  5. "Interesting workplace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores part-time

    Pros

    The boss was nice sometimes, and there was a lot of opportunities to become a manager.

    Cons

    Boss was unclear, one minute she wanted you to do something the next she wanted you to do something completely off the job description. The weird place makes you feel uncomfortable from time to time, the girls aren't usually friendly.

    Advice to Management

    Do better.


  6. "3rd Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun customers, relaxed dresscode, worked with my schedule, fairly adequate training,

    Cons

    management is unorganized and not really supportive or looking to invest in their employees...

    Advice to Management

    Take more of an interest in employees and invest in them so that they can grow with your company.


  7. "Global Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Buyer in Hoffman Estates, IL
    Former Employee - Global Buyer in Hoffman Estates, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Claire's Stores full-time (More than 10 years)

    Pros

    Product Development, Travel, Team Work, Decision Making, Involvement

    Cons

    Bad Morale, Poor Senior Management, Poor Company Outlook, high turnover rate, long travel weeks

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Claire's Stores full-time

    Pros

    Product discount, flexible hours, fun

    Cons

    hours, holidays, low pay, lack of respect


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associaate in Atlanta, GA
    Former Employee - Sales Associaate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Claire's Stores part-time (More than a year)

    Pros

    The store discount was good i guess

    Cons

    Staff
    Poor communication
    Ridiciulous expectations with low pay

    Advice to Management

    NO MORE DRAMA, and HR doesn't do anything even during prejudice cases


  10. Helpful (1)

    "Patience is vurture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store in Trussville, AL
    Former Employee - Assistant Store in Trussville, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Claire's Stores full-time (More than 3 years)

    Pros

    Customer interaction, great discounts, fun environment

    Cons

    Minimal employees, unorganized, chaotic backroom organization

    Advice to Management

    3 ASM in a 6 month time, common sense should tell you its the Store Manager not the employees


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