Claire's Stores Reviews | Glassdoor

Claire's Stores Reviews

Updated April 21, 2017
270 reviews

Filter

Filter


2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Ron Marshall
5 Ratings

270 Employee Reviews

Sort: Popular Rating Date

Pros
  • 50% discount at Claire's and Icing (in 86 reviews)

  • Dress up/theme days, 50% employee discount, (mostly) lenient dress code (in 76 reviews)

Cons
More Pros and Cons

  1. "Assistant Manager"

    Star Star Star Star Star
    Current Employee - Assistant Manager in Exton, PA
    Current Employee - Assistant Manager in Exton, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Claire's Stores full-time (More than a year)

    Pros

    Fun environment, fast paced, the discount

    Cons

    Bad kids, too much work for the pay


  2. "Claire's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Claire's Stores part-time (Less than a year)

    Pros

    -There aren't very many employees per store (if a smaller store) which allows you to get to know you're co-workers better

    - Fun environment

    - Nice discounts on jewelry

    Cons

    - Pays only $7.25 for sales associate position and you don't get enough hours at smaller stores

    -Piercing are tough to do on children sometime


  3. "Low pay, but easy job"

    Star Star Star Star Star
    Current Employee - Third Key Holder in Pembroke Pines, FL
    Current Employee - Third Key Holder in Pembroke Pines, FL

    Pros

    It's a very easy mall job. Store typically doesn't open until 10 so it's not too early and you get half off all merch except piercings basically.

    Cons

    It only pays $9.50 an hour, and you seldom get more than 25 hours so it doesn't really pay bills if that's what you need. You also work alone almost all of your shift.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Working at Claire's can be great, if you have the right District Manager."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Bossier City, LA
    Current Employee - Store Manager in Bossier City, LA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Claire's Stores full-time (More than 5 years)

    Pros

    Great discount, flexible hours (except during the holidays), small staff, easy to move up, easy to learn and do job

    Cons

    District manager really micro manages you, not a lot of pay roll hours, have to plan parties and deal with children.


  6. "Typical Retail Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key Manager in Branson, MO
    Former Employee - Third Key Manager in Branson, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Claire's Stores part-time (More than 3 years)

    Pros

    Fun environment, especially when working with kids and families. Piercing ears is the best part of the experience.

    Cons

    The pay is horrible, even at the managerial level. Really don't take care of their employees. Recently removed ability to attain bonuses and pay raise.

    Advice to Management

    Take better care of your employees. You can only make it so far with a fun work environment.


  7. "Third Key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key in Sarasota, FL
    Current Employee - Third Key in Sarasota, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Claire's Stores part-time (More than a year)

    Pros

    Discounts on merchandise. Pretty much the only benefit of working at claire's is your lovely associates and the discounts on cheap jewelry.

    Cons

    Paid to babysit for parents who have given up the will to live or parent their children.

    Advice to Management

    Its good to be organized, keep things clean, don't look the children in the eye.


  8. "Work for CLaires:("

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Keyholder in Phila, PA
    Former Employee - Third Keyholder in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Claire's Stores part-time (More than a year)

    Pros

    -Great opportunity to open/close store
    -working with jewelry was beautiful
    -Piercing children with a new piercing have great moments

    Cons

    -Depends what manager you have they can be spiteful
    -Hiring people that they are close to/family members
    -Pay will be too low
    Store only really need one person should have at least two people opening and closing on weekdays too.

    Advice to Management

    When hiring a store manger please stop hiring young girls who doesn't know how to separate business and personal.


  9. Helpful (2)

    "Great Customerseeing Bad Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Boise, ID
    Former Employee - Store Manager in Boise, ID
    Doesn't Recommend
    Negative Outlook

    I worked at Claire's Stores full-time

    Pros

    Fun environment. Love piercing ears and creating memories with clientele.

    Cons

    Corporate has no idea what goes on daily in stores. Changing promotionso sometimes 3 times a week. Having big customer engagement expectations while also asking you to complete tasks such as markdowns or Plano gram and freight all while single coverage. If sales expectations are not met you are made to feel like a failure. When the company itself is not meeting expectations. Very few hours for training new team. Horrible pay for store manager and lower. Promises made to good employees but no follow through from district and regional managers. Had to work off the clock just to keep store running smoothly because you can't overspend payroll and you can't leave tasks undone. Managers do not receive holiday pay if they work 40 hours. So if you are understaffed or are made to work 40 because of black Friday and Christmas you lose your holiday pay. Management is expected to work EVERY Saturday. If you get one approved off you have to use vacation time. Can never get approval for vacation. Asked is it smart for you to be out of your store for that long when asking for a week to 5 days off. Once you hit stores manager very little room to grow.

    Advice to Management

    Work a shift in a store. Not as a second person but how you expect your employees to work it. Not just one day. Put in a 40 hours week and see that your expectations are not realistic. Stores don't need 20 weeks of sell through sitting in the back rooms. Get a good replenishment system in place to make managing back stock easier. Pay your employees more. They work hard for you and what you spend your will make up in turnover cost.


  10. "Claire's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Janesville, WI
    Current Employee - Store Manager in Janesville, WI
    Recommends
    Positive Outlook

    I have been working at Claire's Stores full-time (More than 5 years)

    Pros

    Great culture, room for advancement, teaches you a lot about the business

    Cons

    No payroll for low volumes, always work by yourself, pay rate weak for key holders and under

    Advice to Management

    Wish there was more payroll to train staff, more realistic training timeline


  11. "It's ok for Part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Pittsburgh, PA
    Former Employee - Store Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Claire's Stores (More than 5 years)

    Pros

    -opportunities to move up within the company
    - customers friendly and enjoyable
    -store coworkers are friendly and welcoming

    Cons

    -higher ups don't realize how hard employees work to make goals
    -higher ups expect employees to be get full floor sets done on top of making sales. This can be done if they would allot more payroll but they do not
    -work will go unappreciated if sales goals are not made.
    -pay is barely above min wage

    Advice to Management

    Realize your employees are working as hard as they can and listen to them when they need are asking for assistance. Also tighten up on your policies for hiring and firing. GIVE MORE PAYROLL TO EMPLOYEES FOR TASKS YOU WANT DONE


Showing 270 of 862 reviews
Reset Filters