Claire's Stores Reviews | Glassdoor

Claire's Stores Reviews

Updated February 16, 2017
166 reviews

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4.0
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Ron Marshall
2 Ratings

166 Employee Reviews

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Pros
  • 50% discount store wide except sale items (in 82 reviews)

  • Employee discount: 50% off most merchandise, 25% off of body jewelry and ear piercing (in 75 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Great Company-DSM's need help"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Claire's Stores full-time

    Pros

    Fun atmosphere, opportunity to be promoted within store, learn basic knowledge of store operations, frequent incentive contest, 50% off employee discount with a few exclusions.

    Cons

    Company downsized upper management by relieving district managers and adding more stores to each district. The company also added mini stores/displays inside of Toys R Us stores across the states in hopes of driving profit. This overwhelmed the remaining district managers and caused a HUGE lack of support and assistance to all store management. Terminating employees took months, calls and emails to DSM were never replied to, many store managers forced to take on district manager's tasks without pay compensation, and once you reach the store manager position the only opportunity for advancement is to become a district manager (unlikely since they are downsizing already) or too be transferred to a higher volume store for a possible pay increase (where most managers were permanent/long term employees who weren't going anywhere).
    There was also a lot of very obvious favoritism and certain managers were able to get away with unprofessional behavior such as, missing work with no legit reason or doctors note, being absent from conference calls and holding up to everyday expectations of manager duties.


  2. "Good resume builder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook

    I have been working at Claire's Stores full-time (Less than a year)

    Pros

    Team environment
    Good support system

    Cons

    Not enough hours to get everything they want done.
    Too many sale flips back and forth.

    Advice to Management

    Corporate needs organize sales better. Have a plan set stick with it. Look into Marketing Solutions more ground promotion for birthday parties and better package options.


  3. Helpful (1)

    "Claires Store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    There's always opportunities for growth in the company. Great benefits, bonuses, and discounts. Great customer service.

    Cons

    If you're not organized, you'll be stressed out. You have to balance everything out especially when you have POG and markdowns in the same week.

    Advice to Management

    One weekend off a month would be nice for store managers. If you have strong, dependable, and goal oriented Assistant Managers, the store should be able to be ran smoothly without the presence of the Store Manager.


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  5. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends

    I worked at Claire's Stores part-time (Less than a year)

    Pros

    It was a great high school job. Taught me a lot about customer service and working with people. I never had to pierce anyone's ears so I didn't have to go through the stress of dealing with that. My supervisors was always nice and easy to work with.

    Cons

    Always had to be on the lookout for shoplifters, which is also a difficult topic to address. I wish I was given more hours to work, but at the same time I was in high school so working weekends was appropriate.


  6. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Claire's Stores full-time (More than 10 years)

    Pros

    discount
    benefits
    learn how to manage store and develop skills
    opportunity for growth
    great managers that help you grow

    Cons

    not enough hours to support the bussiness


  7. "greatt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    Pros

    its a easy fun job to work at

    Cons

    can get very busy

    Advice to Management

    it can be hard but you can do it


  8. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Columbus, OH
    Former Employee - Sales in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Claire's Stores (More than 3 years)

    Pros

    Not enough pay, working weekends

    Cons

    Peircing, fun working with kids


  9. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Claire's Stores (Less than a year)

    Pros

    They worked with my hours and I got a good discount on everything.

    Cons

    Little kids go in there and throw everything on the floor.


  10. "Claire's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Gainesville, FL
    Current Employee - Retail Store Manager in Gainesville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Claire's Stores (More than 3 years)

    Pros

    The people who shop here are awesome. Our staff is a pleasure to work with. It can be a lot of fun on most days.

    Cons

    We have limited ability to take breaks which brings down moral. Our company standards are always changing and there is more and more pressure to perform in many metrics.


  11. "Assistant store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Pretty easy going, if your store makes over sales goals, they offer bonuses. Close knit team .

    Cons

    Payroll soo tight. Always working alone. Customers always complaining when lines get long. Sign changes every couple of days. The company only thrives off promos. No promos no sales. DM not really focused on whats going on inside stores. Only worried about sales. Store manager does same work as ASM maybe less, but recieves all the credit.

    Advice to Management

    Train employees better with ear piercing. Establish between SM and ASM duties. Pay more attention to time sheets



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