Claire's Stores Reviews | Glassdoor

Claire's Stores Reviews

Updated November 14, 2017
188 reviews

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4.0
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Ron Marshall
10 Ratings

188 Employee Reviews

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Pros
  • 50% discount at Claire's and Icing (in 94 reviews)

  • Dress up/theme days, 50% employee discount, (mostly) lenient dress code (in 79 reviews)

Cons
  • Very cliquey promotions are given not by who deserves it but who the district manager likes more (in 73 reviews)

  • nobody is the upper management positions wants to take responsibility when stores are struggling even after employees have asked for help (in 70 reviews)

More Pros and Cons

  1. "Third Key Holder"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores part-time

    Pros

    The training was great, very supportive staff

    Cons

    No cons that I can think of

    Advice to Management

    Keep up the good work!


  2. "Use to be a better company, still OK but room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Sales Manager in Sheboygan, WI
    Current Employee - Store Sales Manager in Sheboygan, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Claire's Stores full-time (More than 10 years)

    Pros

    Flexible, fun, advancement potential, bonus program, generous store employee discount , learn about business, sales, customer service, generous vacation (if u get to use it) personal time and earn sick time every month

    Cons

    Low pay, lower than most retail companies, company concept is changing and heading in a direction that cuts employees hours, extreme pressure to make sales, expects us to use our personal phones for work purposes without compensation, expects us to drive to work at remote locations to work at other stores to help without offering drive time or mileage. They will pay mileage if u ask but will not offer it out right. The district manager and regional managers aren't always their for their individual stores when needed. Late night hours, weekends and some holidays

    Advice to Management

    Invest in your people. Appreciate their efforts, pay at least as much as other retailers, make sure people are paid fairly especially when going out if the way to help other locations. Get trend merchandise when the trend hits not 3 months after....

  3. Helpful (1)

    "Third key manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Thirdkey Manager
    Former Employee - Thirdkey Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Claire's Stores part-time

    Pros

    learn more about the business aspects
    celebrate parties
    work with a team and by yourself alot
    dress to impress store accessories
    building customer bonds

    Cons

    ear piercing babies
    shipment management
    daily duties from company and duties from district manager and store manager and customer service and shipment and ear piercings while being the only one working

    Advice to Management

    choose store managers wisely, make sure store managers / asm are doing there part not just thirdkeys doing there duties, also better customer service would be given if there wasnt as many daily emails from the district manager to do extra task excercises on top of company,shipment, ear piercings,customer service,replenishments,ect. Also returns shouldnt count against the cashiers performance for the week, causing every employee not to want to deal with return transactions while other employees get the bad weekly perfomances for literally following company return policies and get negative weekly performance feedback from it . better scheduling


  4. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Claire's Stores part-time (More than a year)

    Pros

    Great first job relaxed environment fun duties including piercing and a great corporate support team

    Cons

    Not enough hours low pay not enough opportunity for advancement really meant for a teenager

    Advice to Management

    Stop hiring managers from the outside. A lot of the workers deserved to be promoted but lost the promotion to someone external. Not a good way to inspire loyalty or confidence in employees


  5. "Great place to start!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Claire's Stores part-time

    Pros

    Great environment, good pay, a lot of fun!

    Cons

    Sales goals, not that much of hours to work.


  6. "Decent work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores part-time

    Pros

    Small work team, everyone is easy to work with

    Cons

    Holiday season is a pain

    Advice to Management

    N/A


  7. "Third Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Claire's Stores part-time

    Pros

    Fun environment
    Great team
    Good hours

    Cons

    Ear piercing
    Holiday Hours
    Location (Mall hours)

  8. "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores part-time

    Pros

    friendly co workers, learned how to pierce ears

    Cons

    low pay, not much room for improvement unless you had previous management experience


  9. "job review"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Third Key Holder in Culebra, PR
    Current Employee - Third Key Holder in Culebra, PR
    Recommends

    I have been working at Claire's Stores part-time (More than a year)

    Pros

    best option as a first employment opportunity

    Cons

    very fast pace environment and you have to deal with people that like to stole merchandise


  10. "Assistant manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great bosses and fun environment

    Cons

    Can be overwhelming at holiday time.


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