Claire's Stores Reviews | Glassdoor

Claire's Stores Reviews

Updated July 18, 2017
894 reviews

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2.8
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Ron Marshall
43 Ratings

894 Employee Reviews

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Pros
  • 50% discount at Claire's and Icing (in 88 reviews)

  • Dress up/theme days, 50% employee discount, (mostly) lenient dress code (in 77 reviews)

Cons
  • nobody is the upper management positions wants to take responsibility when stores are struggling even after employees have asked for help (in 67 reviews)

  • Very cliquey promotions are given not by who deserves it but who the district manager likes more (in 67 reviews)

More Pros and Cons

  1. "Great place to work, especially if you are just starting out in retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL
    Recommends
    Approves of CEO

    Pros

    Great benefits, 5 personal days given a year (no other retail company I have worked for has given personal days). As a store manager you get Christmas Eve, New Years Eve and New Years day off (again unheard of in retail). Fun place to work.

    Cons

    There isn't much room for advancement. District Managers oversee about 15-18 stores so there aren't many positions available. They have recently stopped contributing to 401k's.

    Advice to Management

    I thik the management at Claire's is doing a GREAT job. Most of the managers in my district and the neighboring district had been with the company for at least 3 years most of them over 5 years.


  2. "This is a gret job to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lancaster, CA
    Current Employee - Sales Associate in Lancaster, CA
    Recommends
    Approves of CEO

    Pros

    They give a lot of hours

    Cons

    They need to let us know our set schedule

    Advice to Management

    Make associates feel valued

  3. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Glendale, NY
    Current Employee - Assistant Manager in Glendale, NY
    Recommends
    Approves of CEO

    Pros

    + Fun work environment
    + A lot of room for growth
    + Small staff - good communication
    + Learning opportunities
    + Employee discount (50%)
    + Fast-paced
    + Working with children and teenagers
    + Responsibility of ear piercings

    Cons

    - Young employees (16/17 year old sales associates)
    - A lot of theft and damages
    - A lot of merchandise to keep track of and recover


  4. "Fun atmosphere, Love my co-workers but could use better benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Key Holder in Miami, FL
    Current Employee - Third Key Holder in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Claire's Stores part-time (More than a year)

    Pros

    Fun at times, REALLY great discount.

    Cons

    RECOVERY SUCKS!! and you have to deal with everyone's BS 50% of the time. The company gets you in trouble for not making good sales when its not really your fault or theres nothing you can do about it.


  5. Helpful (1)

    "Great company to work for!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great growth potential
    Fun atmosphere
    Great employees, many long term

    Cons

    none, I think it is a good company to work for.


  6. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Jacksonville, FL
    Former Employee - Retail Store Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Claire's Stores full-time (Less than a year)

    Pros

    Only 40 hour weeks but still salary pay and benefits.

    Cons

    Single person shifts, not enough payroll to really train your people.

    Advice to Management

    Update technology. Improve training methods.


  7. Helpful (1)

    "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Claire's Stores full-time (More than 5 years)

    Pros

    love the environment and customers! Easy fast pace... everyone is friendly

    Cons

    none that I can think of

  8. "Claire's Stores rocks!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Claire's Stores full-time

    Pros

    Awesome small company to work for, I had the feeling that I owned my little shop

    Cons

    needs media interactive sort of thing

    Advice to Management

    get an App


  9. "I had a great time working at Claire's."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Claire's Stores full-time (More than a year)

    Pros

    There was a lot of help from management to assist you in doing your best job possible. They are interested in employee growth.

    Cons

    The company wants to be fashion foreward, but their dress code has restrictions that inhibit ones ability to be on trend.

    Advice to Management

    relax on the dress code


  10. "LOVED THIS JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key in Bend, OR
    Former Employee - Third Key in Bend, OR
    Recommends
    Approves of CEO

    I worked at Claire's Stores part-time (More than a year)

    Pros

    small team of co-workers so we were like a family, it was easy to sell the stuff cause is was inexpensive and fun stuff. Plenty of opportunity for advancement. the employee discount was the BEST.

    Cons

    there was a bit of a disconnect between our store and the higher ups in the company, our district manager would sweep in and give us her "solutions" to our problems and just expect the numbers to magically change.

    Advice to Management

    Maybe make it easier to transfer? I would still be working for Claire's, but i moved to another state and the store here wouldn't even consider me cause they had a full staff, I wouldve liked the change to meet the team and be put on an on call staus maybe, to help out when needed, I loved the company.


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