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Clarabridge

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Clarabridge Reviews

Updated Nov 28, 2022

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Found 142 of over 149 reviews
4.0
75% Recommend to a Friend
83% Approve of CEO

Found 139 of over 149 reviews

4.0
75%
Recommend to a Friend
83%
Approve of CEO
Clarabridge CEO Mark Bishof (no image)
Mark Bishof
37 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Great people and(in 19 reviews)
  • "Fast paced technology company with great culture(in 10 reviews)
  • "The benefits are great and competitive.(in 9 reviews)
  • "It’s exciting to be part of an organization that has the best technology and roadmap in a new and emerging space.(in 7 reviews)
  • "The CEO is also super amazing.(in 5 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Excellent Place To Work

    Nov 28, 2022 - Account Development Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    perfect home/life remote work always available excellent morale

    Cons

    They were acquired by an even better company -Qualtrics

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Former Employee

    Fun place to work

    Sep 29, 2022 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and good benefits

    Cons

    cant think of any cons

    Be the first to find this review helpful
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  4. 4.0
    Former Employee

    Good place to start

    Jun 1, 2022 - Business Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun young team, friendly people

    Cons

    Favoritism, luck of the draw with clients

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    Loved it

    Apr 26, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great work life balance, fun environment, good benefits

    Cons

    401k could have been better

    Be the first to find this review helpful
  6. 1.0
    Former Employee, less than 1 year

    Maybe it is better now that SAP gobbled them up?

    May 10, 2022 - Technical Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting technology to work on and free snacks.

    Cons

    Management has massive egos. I was laid off by Clarabridge after they downsized. Other employees picked through my things and I received half of what I owned in the mail. Clarabridge HR reached out to see if I had any questions about cobra enrollment 4 months after my last employment date.

    Continue reading
    1 person found this review helpful
  7. 5.0
    Current Employee

    Great Place to Work

    Dec 17, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company culture, cool office benefits

    Cons

    Wish there was more middle management positions so that promotions (title changes) can happen

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  8. 2.0
    Former Employee

    An okay experience, but improvement needed

    Dec 27, 2021 - Associate Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Supportive middle managers that make your experience -Exposure to interesting technology that will broaden your learning about text analytics and customer analytics -Good work-life balance overall

    Cons

    -Little to no room for growth, favoritism is key in promotions/merit increases which is quite frustrating -No streamlined onboarding process- very bumpy and all over the place; led to issues later on when working on client projects -Little focus on DEI at the company (hopefully this improves w/ Qualtrics acquisition) -Work in services can be mundane at times depending on client projects you're staffed on -Extremely high turnover in 2021 which led to a lot of pains for existing employees at the company

    Continue reading
    1 person found this review helpful
  9. 5.0
    Former Employee, more than 1 year

    Overall a great company to work

    Oct 8, 2021 - Business Consultant in Reston, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have good compensation and benefits. The product has a lot of value in the space that they're at. Everyday you'll learn new things and information.

    Cons

    There's too much workload for one person which leads to a lot of stress and pressure. Aside from your regular work they expect you to do internal initiatives, certifications and collaborations which is not considered above and beyond therefore yoi are definitely working more than 40 hrs. per week. When you do business travel your fly time is not all considered working hours, they expect you to work while in the air.

    Continue reading
    2 people found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Clarabridge is a great place to work

    Aug 3, 2021 - Business Consultant in Reston, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO (which they encourage you to take!), fun culture, summer fridays (half days), inspiring colleagues who share the work they’ve done.

    Cons

    Leadership has been pretty adamant about returning to the office, despite the threat of the delta variant. HR department is not well run and it can be hard to get information from them. Sometimes BCs have to work very long work weeks, but our managers try to advocate for us and get our hours down to a reasonable amount.

    Continue reading
    4 people found this review helpful
  11. 5.0
    Current Employee

    Great Company

    Aug 3, 2021 - Associate Business Consultant in Reston, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Unlimited PTO - Great Benefits - Easy Promotion Ladder

    Cons

    Nothing I can really think of

    Be the first to find this review helpful
Viewing 1 - 10 of 139 Reviews
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Clarabridge Reviews FAQs

Clarabridge has an overall rating of 4.0 out of 5, based on over 149 reviews left anonymously by employees. 75% of employees would recommend working at Clarabridge to a friend and 81% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Clarabridge employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Clarabridge. This rating has been stable over the past 12 months.

75% of Clarabridge employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Clarabridge 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Clarabridge to be benefits, career development, culture and the cons to be management, senior leadership.

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Glassdoor has 149 Clarabridge reviews submitted anonymously by Clarabridge employees. Read employee reviews and ratings on Glassdoor to decide if Clarabridge is right for you.