Clarins USA Reviews | Glassdoor

Clarins USA Reviews

Updated July 14, 2017
61 reviews

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3.1
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Jonathan Zrihen
29 Ratings

61 Employee Reviews

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Pros
  • Great products and company culture (in 8 reviews)

  • A company that encourages a work/life balance; great for working parents (in 4 reviews)

Cons
  • The great compensation and work life balance that the fake reviews mention is a total joke (in 6 reviews)

  • Upper management acts as if they are in Mean Girls (in 7 reviews)

More Pros and Cons

  1. "Best part time job ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fragrance Specialist in Memphis, TN
    Current Employee - Fragrance Specialist in Memphis, TN
    Recommends
    Positive Outlook

    I have been working at Clarins USA part-time (More than 5 years)

    Pros

    Flexible hours, fun work, great products!

    Cons

    Work holidays, minimum sales per hour required.

    Advice to Management

    Continue to show appreciation and support to sales force.


  2. "Dropped from Health Insurance"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Clarins USA full-time

    Pros

    It's a great place to work as long as you are healthy.

    Cons

    I was diagnosed with pancreatic cancer late last year and had to go on medical leave. Clarins cancelled my medical insurance because I am unable to perform my job duties. So now I have no coverage which adds to the stress of my terminal diagnosis. Thanks Clarins.

  3. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Clarins USA full-time

    Pros

    Company morale and environment is motivating

    Cons

    No opportunity for growth. Poor management visibility.


  4. "Horrible corp they need to revamp the corp office not the sales staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in New York, NY
    Former Employee - Beauty Advisor in New York, NY

    I worked at Clarins USA full-time (Less than a year)

    Pros

    Great products, great location , great trainings, good insurance

    Cons

    Horrible AE , corp doesnt help , horrible marketing. Their numbers go higher & higher and more pressure . Presell is every month even twice a month the gift for presell ia the same as every month or as a reg customer who shops daily can get . Its a shark tank. Too much pressure people get sick and go on medical leave all the time due to it. Un realistic goals .

    Advice to Management

    Stop firing people & get a better marketing team& get a experienced AE !


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, new equipment like tablets and I phones make it easier to do job. Supportive manager. More time with top executives then other brands have. In my region we have a lot of Paris visitors too. We even had the owner in my stores.

    Cons

    Some of the stores are very small and the business is going to other retailers. Also need new products and new brand images. Newer makeup brands have lots of trendy products. Bonus isn't very good.

    Advice to Management

    Keep coming out with new products. Make sure brand doesn't look to old. The annual raises could be better.


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clarins USA (More than a year)

    Pros

    Let's you work independently

    Cons

    Non thing that I can remember

    Advice to Management

    None


  7. "Associate Manager Digital Operations and Innovations"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clarins USA full-time

    Pros

    nice office
    support vacation and holidays

    Cons

    No clear communication from upper management

  8. Helpful (1)

    "Not good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Clarins USA full-time (More than 5 years)

    Pros

    Clarins has great products and some really nice people that work there. The owners are amazing and the people from the other subsidiaries treat me very well and respect me.

    Cons

    My experience in the Manhattan office- you cannot confide in HR because they show favoritism to some, gossip and they do whatever they are told even if they find it unethical. The bad reviews from Clarins are very accurate. Clarins does not welcome fashionable dress and they also watch every little thing you do ...every little thing. Some get away with a lot-can take tons of cigarette breaks, others cannot. Others are watched like a hawk.

    There's a ton of gossip and a ton of bullying. If you don't partake you'll be outcasted by "the gossip girls" of the office.

    Favoritism here exists. There are some very happy people at Clarins making very very good salaries. Some have started at a low title and now they're at a high title making a ton of money and given great opportunities and it's really great to see that. The bad thing is not everyone is given an opportunity even if you qualify -even if you have seniority-which isn't fair.

    Advice to Management

    Have strong, fair and non emotional upper management. Have a work life balance for the employees & a good culture within the company. This all stems from open ears, open hands and open minds from the right upper management which Clarins lacks.


  9. Helpful (4)

    "Disgusting company to work for. Run far far away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Clarins USA full-time

    Pros

    The products are beautiful, some people in the NYO are nice. Location is central, close to trains. This is about the nicest thing I can say about this company.

    Cons

    Where do I start? All the negative comments you read are TRUE. Higher management is a joke, especially the ones who run in the office trying to be a part of everything and doesn't know one good thing about how to truly run a company. Clarins isn't what it used to be in terms of corporate culture and it's because of one person who came in and until this day tries to take part in every department although there is no expertise.

    People get promoted while they don't do any work, and are on Social media all day just because of favoritism, while the ones who do work hard are never recognized. No wonder half the company left this year. It really is disgusting!

    HR Is a nightmare. A complete joke. They will never help an employee when there are issues at bay. They partake in this favoritism and turn the other cheek when problems arise between departments and employees. Nothing is ever done by them except walk around the office to see who is dressed accordingly!

    Advice to Management

    Upper management needs to be fired. Bring in someone who really is a professional in the industry along with HR. They are a complete joke!


  10. "Clarins Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clarins Specialist
    Former Employee - Clarins Specialist
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Clarins USA full-time (More than 3 years)

    Pros

    Gratis was very generous. They will hire anyone because no one else wants to work for this company. They create new positions all the time and then change it a few months later.

    Cons

    This position is a brainless opportunity. If you have managment experience, this will dumb you down. All that you do is 'Recruit' beg people to buy products all day. No coaching or training the staff.

    Advice to Management

    Focusing on pulling people to sit does not make an enjoyable shopping experience. People now don't want to be harassed as they shop!


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