Clark University Reviews | Glassdoor

Clark University Reviews

Updated January 4, 2019
114 reviews

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3.8
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Recommend to a friend
Approve of CEO
Clark University President David P. Angel
David P. Angel
47 Ratings

Employee Reviews

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Pros
Cons
  • "Main South location in Worcester, MA, although improving, is dicey (property crime and occasionally worse)" (in 3 reviews)

  • "Low Pay and President is not very cordial" (in 4 reviews)

More Pros and Cons

  1. "Work Study"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at Clark University part-time (Less than a year)

    Pros

    Being able to relocate the job provided flexibility.

    Cons

    Took a little while to finalize the work study connection.


  2. Helpful (1)

    "Web Developer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at Clark University full-time (Less than a year)

    Pros

    Cool. Flexible time. Nice parking

    Cons

    Less challenge. Less salary. No growth

  3. "Not for true professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Related in Worcester, MA
    Former Employee - IT Related in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Clark University full-time (More than 5 years)

    Pros

    Flexibility, autonomy

    The work/life balance, flexibility, and no micromanaging are some of the good things though.

    Cons

    Management, heathcare, technology, budget, expertise

    If you're IT, this is not the place for you, unless you really love the (lean) higher education culture.

    They like to squeeze the duties of 2 or 3 people into one position (to save money). Many end up being stretched extremely thin, which leads to very slow progress, lower priority items on the back burner, and some falling through the cracks. This also leads to poor management and mentorship & employee deployment that hardly exists.

    The culture is reactive. They are behind their peers when investing in IT, and only make those investments when an event blows up in their face and costs them money.

    They're still using the old decentralized model for IT & policy management. This means every department has autonomy to do as they see fit, and policy & administrative controls are very relaxed. This makes policy enforcement very difficult and deficient technical controls. This leads to high risk IT practices, and very difficult training management.

    Advice to Management

    Change to corporate company model. Centralize management. Meld departments under a single management banner. Determine which positions are stretched thin and invest in your staff. Education your employees on true business and management practices.


  4. Helpful (1)

    "Information Technology Systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITS in Worcester, MA
    Current Employee - ITS in Worcester, MA
    Recommends
    Approves of CEO

    I have been working at Clark University part-time (More than a year)

    Pros

    Small close knit group, gets work done pretty efficiently.

    Cons

    No room for advancement and job gets repetitive.


  5. "University Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Clark University full-time (More than 3 years)

    Pros

    Free gym, good health insurance

    Cons

    Constant turnover, job description and responsibilities are constantly changing due to the constant turnover, lack of opportunities to advance, pay is way below average and salary increases are a joke

    Advice to Management

    Pay your staff more, give them professional opportunities to grow and feel engaged in the university, vacant positions should not take 6+ months to fill


  6. "Dissapointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director in Worcester, MA
    Former Employee - Assistant Director in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Clark University full-time (More than 3 years)

    Pros

    Gym, nice people to work with for the most part

    Cons

    Pay, lack of diversity, administration does very little about widespread pay gaps, HR all over the place

    Advice to Management

    Make sure HR is doing their job with new employees. Be transparent with new hires


  7. "Good people, bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Clark University full-time

    Pros

    The people. Staff believe in the university mission and care about the students. We do good work and are proud of it. Benefits are good: tuition, free gym, good health insurance coverage (but expensive).

    Cons

    Staff is undervalued and underpaid, and opportunities for staff advancement are rare; the university would rather hire from outside, and pay more to external candidates than it would to internal ones. Faculty and students rule. Salaries, low to begin with, are not equitable across campus. Health benefit is great but expensive. The university's priorities shift frequently. Trustees tend to overstep and get involved in day-to-day business. Also, the university is top-heavy; lots of captains who are paid well, while lower jobs are held open for extended periods to save money. Compassion is lacking among some senior staff.

    Advice to Management

    Listen to your staff and treat everyone equally. Stand up for your employees.

  8. "Help Desk Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hours scheduled around student schedule; Customer Service in person, over the phone and via email.

    Cons

    Very uptight; management unable to maintain the standards they set for students on themselves, very little opportunity for growth.


  9. "Graduate Assisstant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clark University part-time (Less than a year)

    Pros

    The job environment is very flexible and nice.

    Cons

    not too much challenge, but if you take initiative you will learn a lot from the professor.


  10. "RA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clark University part-time

    Pros

    flexible time to balance your work and life

    Cons

    pay not competitive to other private universities