Clayton Homes Reviews | Glassdoor

Clayton Homes Reviews

Updated August 5, 2017
30 reviews

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Kevin T. Clayton
20 Ratings

30 Employee Reviews

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Pros
  • The teams are looking to expand with new team members which will improve the Work Life balance for many departments (in 6 reviews)

  • They manage to maintain outstanding sales and has great backing as a Berkshire Hathaway company (in 6 reviews)

Cons
  • Long hours, Limited vacation time for sales staff (in 9 reviews)

  • The hardest part of the job is just trying to get a customer to visit a home center when they are unsure if what we offer is the right fit (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Clayton Transportation Stealing Employees Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Andersonville, TN
    Current Employee - Driver in Andersonville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Clayton Homes full-time (Less than a year)

    Pros

    Used to be fun place to work and enjoyed coming in to work everyday. But in the last few months things have went down fill. The started cutting jobs and then last week cutting hourly employees by $3.00 an hour and the big boss gloating how he got a 5% increase raise. I wouldn't recommend anyone to work for them

    Cons

    Everything about this place is a con now. You can't trust your employer what does that say about it. Never know if this going to be the day the fire you are cut you all the way back to nothing

    Advice to Management

    Stop firing hard working employees who had been with your company 20+ years and taking money from the employees. It is wrong and I don't know how your able to lay your down at night and sleep.


  2. Helpful (1)

    "Questionable Managerial Practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Clayton Homes full-time (Less than a year)

    Pros

    Quarterly Bonuses though the maximum bonus percentage has dropped.

    Cons

    One Manager Physically and Mentally Abused an Employee and HR Did Basically NOTHING!!!!!! Word spreads quickly and numerous employees know who this Manager is and how he treats his group!

    Advice to Management

    Treat your employees properly.

  3. Helpful (1)

    "Sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Clayton Homes full-time (More than 3 years)

    Pros

    Other team members , working with customers

    Cons

    Pay, benefits, management, construction, NPS calls, after sales service. There's not a lot of good. Selling to customers is great fun and enjoyable but it's all downhill from there. Working from 9am (you're expected to be there at 8) till 7pm (if you're lucky enough to not have a customer come in late) during summer, every Saturday, and then "rally nights" staying till 9pm. Doesn't matter how much you put in your deals, somehow "mysteriously" you never end up with what you started with. Clayton maths. And then there's the endless complaints about service, and contractors: but none of them lose 2% of their commission with the NPS call six months later. And then, as a final joke, after the NPS call, no one bothers with the poor customer again after that. Take home pay is about $280-300 a week. Benefits suck: massive deductibles before copay kicks in. Really there's nothing good about it other than working with customers. We have a rusted on long time staff member here who actively complains about the job, runs two businesses from here, is flat out mean to us when we "bother" him with job related inquiries, and rolls his eyes at customers and he's just loved by management. So over working 50 hour weeks for no money. Don't do it. Just DON'T do it. Or at least check out the salaries of sales people in the area you're applying for.

    Advice to Management

    Send more anonymous surveys. Mystery shoppers.


  4. Helpful (1)

    "Beware of wolves in sheeps clothing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Because they make mad money the system can be fixed, but first they have to recognize its broken. If you are in the inner circle or good ole boys club life is great. But don't get caught on the out side....

    Cons

    I haven't found an honest person in the bunch. I am sure there are some, they are hard to spot and that includes upper managment. I was warned in the beginning to get everything they tell me in writing, now I understand why. They talk about a culture that doesn't really exist.

    Advice to Management

    Seek some personal training. Your system is flawed at its roots and until you break that cycle to will continue to breed less than the best people. money hides many things, but not the core of who you are. You can tell everyone you are an angel, doesn't make it true, and you will fool some people, some of the time....


  5. "Just say unless issues are addressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Consultant in Marshall, TX
    Former Employee - Home Consultant in Marshall, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Clayton Homes full-time

    Pros

    Clayton Homes is a well manufactured decent product.

    Cons

    Tge Location I workes at was incredibly unprofessionally run, there were no codes of conduct that were acceptable for all people, certain employees got a very different standard and were allowed to be late; miss work, dress inappropriately, act inappropriately, no sales and keep their jobs Etc because of the relationship with the manager it was not a good experience. This manager was willing to lose his good selling profit making employees to keep his close friendship with this one person who was not doing their job.

    Advice to Management

    Get rid of this manager if you haven't already he's more concerned with making nice with certain employees than doing his job


  6. Helpful (3)

    "Horrific Employment Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Consultant
    Current Employee - Home Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Salary plus commissions
    - Sunday plus 1 other day off a week

    Cons

    - Management often asks employees to perform borderline unethical tasks
    - Customer Service after NPS call is non-existant
    - Often places needs of manager over that of sales staff
    - Produces poor quality homes and charges a premium for horrible craftsmanship
    - Indipendant thinking viewed as against the company and unacceptable
    - Must work all major holidays with exception of christmas day, new year, indipendance day and thanksgiving day

    Advice to Management

    This company needs undercover employees to spend time at each store and truely evaluate how business is conducted at the Home Center Level. I would estimate that atleast 10-15% of all home centers are being told to steer customers, holding service until a client gives a 10 on NPS, and have skilled employees seeking different employment


  7. "Aweful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nothing positive to say really

    Cons

    Lomg hours with little compensation, bad management, no leadership or training.

    Advice to Management

    Train your sales staff, provide incentives, do your job.

  8. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Clayton Homes full-time (More than 8 years)

    Pros

    There were plenty of pros at one point. The greatest pro is Kevin Clayton. I was around when he took a less of a role, then a very active role and now less of a role. When he is active work is fun but no more. The best part of this place is the 401K.

    Cons

    Unappreciated in all facets. If you do not suck up to regional mgr, you get no where. In fact, Clayton is all about nepotism unless he doesn't benefit someone. Then they overlook it. They overlook everything. Keep accused people of sexual harrassment etc working just move them. They make their own rules hide this and that unless yiu are ear deep in the bosses rear sucking up.

    Benefits: 401k is good, medical is just so-so. They decrease the benefit and keep the cost the same just to make you think they are doing something good.

    Work: long hours. 1st boss great with a rotating shift, some late, some early and 1 day a week long. Last boss expected open to close all the time. Nearly 50 hrs a week for 24000 per yr. The commission plan is great if you are a home center that has traffic if not then you will lilucky to gross 35000 including base. Definitely not worth the headache.

    Upper Management: most Zone Vice Presidents great guys. There are a handful of Regional managers that are great guys. But there are a couple that aren't worth a can of air.

    Sarcasm here: love how you work your rears off and the brand new manager gets the credit and the pay for it as if he did the work when he was not around when all the work and sweat was occurring. This goes back to ear deep in bosses rear.

    I don't know what else to say except beware. There is a reason for the Federal investigation right now. It is not due to Buffett I don't think. Pure leeches here.

    Advice to Management

    Kevin Clayton come back to very active role and continue what your dad started. Yiu may have profits now but you will quickly reap the rotten fruit of this labor - unless changes are made.


  9. Helpful (1)

    "Base Pay is Weak"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Maryville, TN
    Former Employee - Sales Consultant in Maryville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great to have Berkshire Hathaway as the parent company.

    Cons

    Base pays is below average for the country.

    Advice to Management

    Treat employees better


  10. "Collecter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maryville, TN
    Former Employee - Anonymous Employee in Maryville, TN
    Doesn't Recommend
    Disapproves of CEO

    I worked at Clayton Homes full-time (Less than a year)

    Pros

    I have nothing positive to say about this place. One of the worst jobs I've ever had.

    Cons

    You have absolutely no freedom to be an individual. You are constantly monitored and cannot even make a small joke without having to talk to HR. There is no "Team atmosphere" like they love to claim, everyone is out for themselves and will gladly throw you under the bus if they think it will be helpful to them.

    Advice to Management

    My only advice to management would be to let up a little. Don't come down on peiple so hard for the tiniest thing. It makes almost all your employees unhappy.


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