Clayton Homes Reviews | Glassdoor

Clayton Homes Reviews

Updated February 12, 2017
19 reviews

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2.0
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Kevin T. Clayton
7 Ratings

19 Employee Reviews

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Pros
  • The teams are looking to expand with new team members which will improve the Work Life balance for many departments (in 6 reviews)

  • They manage to maintain outstanding sales and has great backing as a Berkshire Hathaway company (in 6 reviews)

Cons
  • Long hours, Limited vacation time for sales staff (in 8 reviews)

  • Upper management is not versed in digital marketing, so it can be difficult to justify and gets action approved for the department (in 6 reviews)

More Pros and Cons

  1. "Beware of the wolf in sheep's clothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Rogersville, TN
    Current Employee - Sales Representative in Rogersville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time (More than a year)

    Pros

    There are some really good people that work there

    Cons

    Pay scale varies depending on what plant you work in even if you are doing the same job

    Advice to Management

    Be honest with your employees and stop trying to cut corners because people live in the homes you create


  2. Helpful (3)

    "Fall in Line or Else!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Clayton Homes full-time (More than 3 years)

    Pros

    Clayton Homes has some good amenities for their employees: on-site gym, on-site cafeteria, walking trails, and a disc golf course. Another nice thing about Clayton Homes is that they aren't too focused on actually doing work. It seems like there is a daily party or craft-making session somewhere in the building, and as long as you are doing the minimum of what is required, you will be able to keep your job.

    Cons

    The overall culture at Clayton Homes is that you turn a blind eye to the company's shady business practices. There's a reason that the CFPB has investigated them multiple times. They are in the business of making money from high interest mortgages. They prey on individuals and promise to "open doors to a better life, one home at a time" when in reality, they are selling a lifetime of debt on an immediately depreciating asset.

    If you can be willfully ignorant of their business practices, then perhaps Clayton is the right place for you. That is, until you encounter their management strategy. Essentially, it boils down to this: always praise your management, never have a dissenting opinion, and don't try to make any sense of their decisions. Simply follow, do not question.

    Lastly, the way in which they pay their employees is a joke. This is a company that is turning $500M+ in profit annually, yet refuses to provide the employees that enable their massive profits with a decent wage and affordable benefits. They mask their low wages with their profit sharing plan that has only continued to decline in payouts. That's the interesting thing about profit sharing vs. increased salary: the former can be taken away at a moment's notice to appease shareholders and boost profit numbers.

    Advice to Management

    There really isn't much Clayton Homes can do in order to address the cons. It's part of their core business practice. If they had decent mortgage rates like everyone else, their profit margins would go down tremendously, and that's just not something I think Warren Buffet would accept. They can, however, start to pay their employees more, give them decent benefits, and adjust their management mentality.


  3. Helpful (5)

    "Sales Woes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Athens, AL
    Former Employee - Sales Consultant in Athens, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Clayton Homes full-time

    Pros

    Berkshire Hathaway backing you.
    Great book-keeper and Service dept.
    Hours are great! Sunday's off is amazing

    Cons

    The training is lacking in every way. This is a unique and complicated industry to enter into without extensive and well planned training. Management in my location was a rotating door in a short 8 month period. 4 salespeople came and went in 8 months, as well as 3 General Managers. Home centers are against each other and do not support each other as a team should.

    Advice to Management

    I've been a sales person in three different industries a district and territory manager in my current industry. Sales people shouldn't feel as if they're thrown into the deep end without a flotation device, and they should never be made to feel as if they're nothing but replaceable bodies.

    Increased your training department put some money into it and you will have long-term employees who will actually make money, and listen to your new employees about how the management is being run in your locations. New people are the first to see if there's corruption, as they have nothing to hide.


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  5. "Run if they offer you a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Money is decent if they pay you

    Cons

    You work a ton of hours. I had sold a home for cash and the company uses contractor movers to set their homes. The mover didnt want to set the home for the customer and it went over 45 days. The company charged my commission back out of my check and still had the money for the home I had sold, with no intention of refunding it to the customer. I was on pace to "circle" the first quarter I was there, which is their awards for high sales achievements, but by them doing this knocked me out of the award, which i do believe was a set up from the beginning, they don't want the new people to outsell their veterans.

    Advice to Management

    Pay your employees for what they sell, not for what homes your contractors want to set.


  6. Helpful (7)

    "Sexist good 'ol boy company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some financing for homes to help salespeople sell overpriced inventory

    Cons

    I did make over 100k in sales before Warren Buffet took over. After his take over, pay structure lowered for all. The worst good ol boy discrimination toward women ever. Glass ceilings everywhere.

    Advice to Management

    Thank you for finally firing several of the worst sexist men after I left - but SHAME on you for letting them abuse women and discriminate for YEARS!


  7. Helpful (2)

    "Explore other options"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people you work with are great, some managers should not be managers. Just because someone can sell, it doesn't make them a leader or management material.

    Cons

    Salary too low. If you want to attract and retain quality sales people, you have to pay a professional salary. It's hard to support a family on this salary.

    Advice to Management

    Stop selling the fantasy of making 100K a year.


  8. Helpful (1)

    "Disappointment at local managements unprofessional and extremely questionable decision making."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Sales Consultant in Marshall, TX
    Former Employee - Home Sales Consultant in Marshall, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Clayton Homes full-time (Less than a year)

    Pros

    Some coworkers were great and the only thing that made it tolerable at all. Customers were great too cute the most part.

    Cons

    Management and their non performing pet employee who was allowed to stay and drag the whole does numbers down.

    Advice to Management

    Try making decisions based on something besides who kisses up and shakes their backside for you. Try enforcing dress codes and attendance requirements equally for everyone.


  9. "When I was working for Tru mh I didn't feel like I had a team"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The hours are ok and pay is ok

    Cons

    Not enough people to keep up with produ

    Advice to Management

    Hire new supervisors because the ones they have had for a couple of years..they don't work heck they don't even get there hands dirty


  10. Helpful (4)

    "Good Compensation - Dishonest Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Sales Consultant
    Former Employee - Home Sales Consultant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Clayton Homes full-time (More than a year)

    Pros

    Compensation is unlimited if your are willing to work for it. Trips are great. Loved my customers.

    Cons

    Incompetent and dishonest managers. Long and demanding hours, unprofessional atmosphere. Managers only care about their earnings, too bad for everyone else, including the customers. Office culture /model will never work the way it is. Benefits are okay, but insurance was getting expensive when I left for what you were getting. Many of the Best Senior Managers and VP's have left the company. That is never a good sign.

    Advice to Management

    Hire people based on realistic work environment, not what you think it is. Fix a very broken office culture, including that open office with all sales people in one big room. Find some managers with some integrity towards the customers and associates and fix a broken compensation system for them so they are not motivated to cheat their way to earn a living. The system with outside contractors is also very broken.


  11. Helpful (1)

    "Clayton Homes could gain alot by listening more and talking less."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Clayton Homes full-time (More than a year)

    Pros

    For this industry, the compamy has good benefits.

    Cons

    Longer, unnecessary hours, than anyone else in the industry. Not many people want to buy a home at 7pm! Those who do could be scheduled an appointment.

    Advice to Management

    Listen to your employees. Take care of your employees and they will take care of you.



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