Clayton Homes Reviews | Glassdoor

Clayton Homes Reviews

Updated April 1, 2017
39 reviews

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3.0
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Kevin T. Clayton
22 Ratings

39 Employee Reviews

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Pros
  • The teams are looking to expand with new team members which will improve the Work Life balance for many departments (in 6 reviews)

  • They manage to maintain outstanding sales and has great backing as a Berkshire Hathaway company (in 6 reviews)

Cons
  • Long hours, Limited vacation time for sales staff (in 9 reviews)

  • Upper management is not versed in digital marketing, so it can be difficult to justify and gets action approved for the department (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Services in Maryville, TN
    Current Employee - Credit Services in Maryville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time (More than a year)

    Pros

    Low Stress
    Decent people to work with
    Wonderful facilities

    Cons

    Low pay
    Manager quality can be all over the place


  2. "Product Owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Alcoa, TN
    Current Employee - Product Owner in Alcoa, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes (More than 5 years)

    Pros

    The culture that Clayton Homes strives to achieve is a good one. An on-site workout facility, outstanding management training resources, a healthy work-life-balance motto. I have worked there for almost 8 years and have had an overall positive experience.

    Cons

    For their information technology department, they are a bit behind the times and have a high amount of technical debt to pay down. This makes the department a frustrating place to work in at the moment. Their goals for change are good ones, but the execution thus far has failed to achieve appropriate buy-in from all managers and employees, and has adopted a more directive approach, rather than one that empowers creativity and change. That being said, I cannot imagine being the primary driver for a change initiative of this scale. Casualties and complaints are unavoidable. I have no doubt, in the long run, once the bumps and wrinkles have been ironed out, Clayton will be much stronger as a result.

    Advice to Management

    Don't underestimate the impact that investing in the technological platform can have on the long-term profitability and sustainability of the company's success.


  3. Helpful (3)

    "Just the good ole boys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maryville, TN
    Current Employee - Anonymous Employee in Maryville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time

    Pros

    Great people here who are very spirited and into the company's mission. Great campus with excellent cafeteria and a new gym that is very convenient and well-serviced. They do a great job of fostering teamwork at Clayton and of keeping people engaged in the company.

    Cons

    Too many less than intelligent people in key management positions. Too many good ole boys who lack the intelligence, experience and training to be where they are. Why are they there? Good ole boys take care of other good ole boys. Vanderbilt is especially bad. That group is a joke honestly. The leaders in that organization are buddies with the CEO and are incredibly under-qualified for their jobs. Most of this is the fault of the elder Clayton (not Kevin) who likes to hire buddies and then let them run important roles for which they lack the qualifications. Bottomline: this company has a culture issue and it's a culture of hiring and promoting white men who are mostly under-qualified for their positions.

    Advice to Management

    Put the right people in the right places. Don't be afraid to axe people who lack the intelligence and willingness to learn..especially if they are in important managerial roles. Hope you're listening Kevin : )


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  5. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Consultant in Universal City, TX
    Former Employee - Home Consultant in Universal City, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Clayton Homes full-time (More than a year)

    Pros

    Being in the right location is key.

    Cons

    You will have to be patient in the process.


  6. "Labourer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laborer in Rockwell, NC
    Former Employee - Laborer in Rockwell, NC
    Recommends
    Neutral Outlook

    I worked at Clayton Homes full-time (More than 3 years)

    Pros

    Good pay and you are guaranteed 8 hours if you work 6.
    Excellent and affordable benefits and 401k.

    Cons

    Bosses on personal friendship relations.
    Little to no chance of advancement.
    Some bosses hardly know what they are put in charge of.
    Everything is winging it.

    Advice to Management

    Hire bosses that aren't personal friends with upper management.


  7. Helpful (2)

    "Clayton - IT position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior BI Analyst in Maryville, TN
    Former Employee - Senior BI Analyst in Maryville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Employee-centric environment with on-site cafeteria, gym and exercise programs to maintain healthy life, work balance.

    Cons

    Employee to work ratio is lean - sometimes too lean requiring multiple position coverage for extended periods so primary job function is not only focus.

    Advice to Management

    Don't ignore employee departures - might want to consider 'exit interview' process to improve work procedures and standards


  8. "Repair tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Tech in Tulsa, OK
    Current Employee - Service Tech in Tulsa, OK
    Doesn't Recommend
    Negative Outlook

    I have been working at Clayton Homes full-time (Less than a year)

    Pros

    Nice people good health insurance

    Cons

    Pay is not up to what it should be i do a lot two people job and get 18 a hour and was promised a pay increase and told that they don't pay much for tech even know we do 60 percent of customer service making the customer happy is our main goal I did that had great reviews from my boss and all the customers turn the service apartment around handle all the porter ordering went above and beyond and got told it wasn't worth more money because they don't like to pay tech

    Advice to Management

    If you tell someone to step out and take on more and they go above and beyond then pay them like you said you would


  9. "It's a great experience for someone young"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electrician Assistant in Henderson, NC
    Former Employee - Electrician Assistant in Henderson, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Clayton Homes (Less than a year)

    Pros

    Working with alot of people and great atmosphere.

    Cons

    No heat in the winter and no air in the summer

    Advice to Management

    Get climate control fixed.


  10. "Lead Generation Specialist"

    Star Star Star Star Star
    Former Employee - Generation Specialist in Maryville, TN
    Former Employee - Generation Specialist in Maryville, TN
    Recommends
    Approves of CEO

    I worked at Clayton Homes part-time (More than a year)

    Pros

    Flexible with school schedule. Paid well for the work that was being done.

    Cons

    Management and Supervisors were too hands on and strict on little things.


  11. "Progressive Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Knoxville, TN
    Current Employee - General Manager in Knoxville, TN
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time (More than 5 years)

    Pros

    I've been associated with the retail division of Clayton Homes for over 20 years and they are currently the most innovative company in the business of manufactured housing. There is no other company in this business I would rather work for.

    Cons

    In retail the hours and multifaceted aspects of the job can be demanding. The number of hats a manager wears seems endless as we essentially operate shallowly staffed "mom and pop" locations.

    There is no college reimbursement available for retail employees yet there is for corporate office employees. Also corporate office employees get specific holidays off while retail employees in the field do not. It would be nice to see mutual respect for retail employees to get something similar even if it is not the same days off.

    Advice to Management

    As a manager, I would like to see salespersons comp better from the start instead of there being a year of hard work to graduate to a higher pay comp. As an employee I would like to see a stronger 401k match and better benefits and an equity reward for xx number of years of tenure that increases and gets better with time. This would encourage others to stick with this career for much longer.


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