Clayton Homes Reviews | Glassdoor

Clayton Homes Reviews

Updated April 15, 2017
144 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Kevin T. Clayton
85 Ratings

144 Employee Reviews

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Pros
  • The teams are looking to expand with new team members which will improve the Work Life balance for many departments (in 6 reviews)

  • They manage to maintain outstanding sales and has great backing as a Berkshire Hathaway company (in 6 reviews)

Cons
  • Long hours, Limited vacation time for sales staff (in 8 reviews)

  • Upper management is not versed in digital marketing, so it can be difficult to justify and gets action approved for the department (in 6 reviews)

More Pros and Cons

  1. "Manager is key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Burlington, NC
    Former Employee - Sales Consultant in Burlington, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Learning opportunity. Good managers are available but not plentiful

    Cons

    If manager above you has poor sense of managing job costs for construction on your deals, your salary will be affected adversely.

    Advice to Management

    Monitor your managers with anonymous surveys, not quarterly reports. Takes to long for numbers to reveal a problem. Give district managers ability to execute dolutions. The district Mgr level was usually folks were usually quite good.


  2. "Experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clayton Homes full-time

    Pros

    The company is what you make it. It is a great company owned by Warren Buffett who takes care his employees. As long as the salesman are selling homes your job security is good.

    Cons

    The hardest part of the job is just trying to get a customer to visit a home center when they are unsure if what we offer is the right fit

    Advice to Management

    Experience with management was positive and the room for growth and opportunity for advancement are present. Culture was well defined in the workplace


  3. "Sales position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Clayton Homes full-time (More than 3 years)

    Pros

    Other team members , working with customers

    Cons

    Pay, benefits, management, construction, NPS calls, after sales service. There's not a lot of good. Selling to customers is great fun and enjoyable but it's all downhill from there. Working from 9am (you're expected to be there at 8) till 7pm (if you're lucky enough to not have a customer come in late) during summer, every Saturday, and then "rally nights" staying till 9pm. Doesn't matter how much you put in your deals, somehow "mysteriously" you never end up with what you started with. Clayton maths. And then there's the endless complaints about service, and contractors: but none of them lose 2% of their commission with the NPS call six months later. And then, as a final joke, after the NPS call, no one bothers with the poor customer again after that. Take home pay is about $280-300 a week. Benefits suck: massive deductibles before copay kicks in. Really there's nothing good about it other than working with customers. We have a rusted on long time staff member here who actively complains about the job, runs two businesses from here, is flat out mean to us when we "bother" him with job related inquiries, and rolls his eyes at customers and he's just loved by management. So over working 50 hour weeks for no money. Don't do it. Just DON'T do it. Or at least check out the salaries of sales people in the area you're applying for.

    Advice to Management

    Send more anonymous surveys. Mystery shoppers.


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  5. Helpful (1)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Services in Maryville, TN
    Current Employee - Credit Services in Maryville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time (More than a year)

    Pros

    Low Stress
    Decent people to work with
    Wonderful facilities

    Cons

    Low pay
    Manager quality can be all over the place


  6. "Great earning potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Texarkana, TX
    Current Employee - Sales Representative in Texarkana, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Clayton Homes full-time (More than 3 years)

    Pros

    your paid on performance

    Cons

    long hours not much home time


  7. "Product Owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Alcoa, TN
    Current Employee - Product Owner in Alcoa, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes (More than 5 years)

    Pros

    The culture that Clayton Homes strives to achieve is a good one. An on-site workout facility, outstanding management training resources, a healthy work-life-balance motto. I have worked there for almost 8 years and have had an overall positive experience.

    Cons

    For their information technology department, they are a bit behind the times and have a high amount of technical debt to pay down. This makes the department a frustrating place to work in at the moment. Their goals for change are good ones, but the execution thus far has failed to achieve appropriate buy-in from all managers and employees, and has adopted a more directive approach, rather than one that empowers creativity and change. That being said, I cannot imagine being the primary driver for a change initiative of this scale. Casualties and complaints are unavoidable. I have no doubt, in the long run, once the bumps and wrinkles have been ironed out, Clayton will be much stronger as a result.

    Advice to Management

    Don't underestimate the impact that investing in the technological platform can have on the long-term profitability and sustainability of the company's success.


  8. "Great company with great benefits and a fair salary."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Materials Manager in Hillsboro, TX
    Former Employee - Materials Manager in Hillsboro, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clayton Homes full-time (More than a year)

    Pros

    Clayton Homes has an excellent benefit plan that covers medical, dental and vision. As well as retirement with employer match.

    Cons

    Due to the nature of manufactured housing, sometimes one finds oneself working 12+ hours a day, 6 days a week.


  9. Helpful (1)

    "Beware of the wolf in sheep's clothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Rogersville, TN
    Current Employee - Sales Representative in Rogersville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time (More than a year)

    Pros

    There are some really good people that work there

    Cons

    Pay scale varies depending on what plant you work in even if you are doing the same job

    Advice to Management

    Be honest with your employees and stop trying to cut corners because people live in the homes you create


  10. Helpful (3)

    "Just the good ole boys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maryville, TN
    Current Employee - Anonymous Employee in Maryville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Clayton Homes full-time

    Pros

    Great people here who are very spirited and into the company's mission. Great campus with excellent cafeteria and a new gym that is very convenient and well-serviced. They do a great job of fostering teamwork at Clayton and of keeping people engaged in the company.

    Cons

    Too many less than intelligent people in key management positions. Too many good ole boys who lack the intelligence, experience and training to be where they are. Why are they there? Good ole boys take care of other good ole boys. Vanderbilt is especially bad. That group is a joke honestly. The leaders in that organization are buddies with the CEO and are incredibly under-qualified for their jobs. Most of this is the fault of the elder Clayton (not Kevin) who likes to hire buddies and then let them run important roles for which they lack the qualifications. Bottomline: this company has a culture issue and it's a culture of hiring and promoting white men who are mostly under-qualified for their positions.

    Advice to Management

    Put the right people in the right places. Don't be afraid to axe people who lack the intelligence and willingness to learn..especially if they are in important managerial roles. Hope you're listening Kevin : )


  11. Helpful (1)

    "Beware of wolves in sheeps clothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Because they make mad money the system can be fixed, but first they have to recognize its broken. If you are in the inner circle or good ole boys club life is great. But don't get caught on the out side....

    Cons

    I haven't found an honest person in the bunch. I am sure there are some, they are hard to spot and that includes upper managment. I was warned in the beginning to get everything they tell me in writing, now I understand why. They talk about a culture that doesn't really exist.

    Advice to Management

    Seek some personal training. Your system is flawed at its roots and until you break that cycle to will continue to breed less than the best people. money hides many things, but not the core of who you are. You can tell everyone you are an angel, doesn't make it true, and you will fool some people, some of the time....


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