ClearSlide "sales team" Reviews | Glassdoor

ClearSlide Employee Reviews about "sales team"

Updated Jul 17, 2017

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3.3
59%
Recommend to a Friend
100%
Approve of CEO
ClearSlide CEO Patrick Nichols (no image)
Patrick Nichols
3 Ratings
Pros
  • "The people and team I work with are intelligent, hard-working, driven individuals(in 15 reviews)

  • "HQ office in San Francisco is a cool space(in 10 reviews)

Cons
  • "Unless you count the inept, hard to work with and inexperienced "sales enablement" which no one does(in 7 reviews)

  • "The sales team is starting to see their reps with actual experience leave for other companies now that they're figuring out they're all way underpaid(in 7 reviews)

More Pros and Cons

Reviews about "sales team"

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  1. Helpful (4)

    "This is a perfect company for you if you are not super ambitious."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ClearSlide full-time for less than a year

    Pros

    In the past 2 and half years, things are moving toward good directions. I see great chances here for company goals, product, and code base. Managers are transparent, they listen to your thoughts and ideas. Work/Life Balance is great if you are smart and experienced. Salary may get raised twice per year after the sales team did a great job.

    Cons

    There is only free lunch by the end of the month.

    Advice to Management

    N/A

    ClearSlide2017-07-17
  2. Helpful (14)

    "leadership is CLUELESS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ClearSlide full-time

    Pros

    Beautiful office with stellar ocean views

    Cons

    Sales is a joke there. Many of us came from solid backgrounds and were basically lied to regarding what our positions/impact would be as a sales force. What was promised as "Building a new exciting team....a startup within a large company" turned into an entry level, mind numbing sales job. Leadership is absolutely clueless and managers spend all day locked away in conference rooms which leads them to have NO CLUE what's happening on the sales floor. Worse yet, many of the managers are terrible sales people themselves.....(everyone remembers one infamous elevator pitch from a manager during the sales kickoff......spoiler alert, it was horrendous). Also, operations runs the show and is incredibly condecending when interacting with sales....but the leadership put them on a pedestal and forces their AEs to work in a broken system. The sales team is starting to see their reps with actual experience leave for other companies now that they're figuring out they're all way underpaid....the rest are still high on the Kool Aid. Bottom line-this is an ok entry level job if you just want to bang the phones all day.....but if you're older than 23, don't do it.

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    Advice to Management

    Replace your Sales and operations management ASAP

    ClearSlide2016-06-23
  3. Helpful (13)

    "Another 2 bite the dust.."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ClearSlide full-time

    Pros

    Product works and has the ability to help your sales team get engaged at the right time, if this is how you do business.

    Cons

    WOW was shocked to see today that 2 of your top performers have finally jumped ship. I guess they saw through all the politics, finally. I really do want the best for ClaearSlide but after a year of watching them sink further than I thought possible, I cry.

    Advice to Management

    WAKE UP! SERIOUSLY!!!!

    ClearSlide2016-05-12
  4. Helpful (13)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ClearSlide full-time

    Pros

    You get a great opportunity to move up quickly regardless of age/experience if you are performing well. Also, provides the sales team with training throughout the year to help sharpen their skills.

    Cons

    The new management that has taken over the company has not been transparent with the company's direction.

    Advice to Management

    Take a strong second look at some of the recent new executive hires. There are some individuals who are not contributing to the company and are the main reason why marketing has not positively aligned with sales.

    ClearSlide2015-09-29
  5. Helpful (19)

    "Unstable Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Account Executive in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ClearSlide full-time for less than a year

    Pros

    Very motivated and young sales team - just what you need for 100% outbound efforts. Little support for the sales process after initial contact with a prospect, which can mean ultimate freedom if you like to run your own show. Impressive customer list which can help you prospect and add leverage.

    Cons

    Young management team. Very few front line managers at ClearSlide have any experience working at another company, so "group think" in the ClearSlide bubble is definitely a concern. Also comp plans are changing constantly, which is probably OK if you are under 25 but otherwise it can be difficult to plan long term.

    Advice to Management

    Work more on coaching your people and be as honest as possible about upcoming changes. The biggest reason you lose people is because they fear instability or even variable pay changes.

    ClearSlide2015-09-10
  6. Helpful (10)

    "Time to make it or break it, at a definite low point but it could recover."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ClearSlide full-time for more than a year

    Pros

    Great location, great office, great snacks, outstanding benefits, decent pay if you perform well. At ClearSlide you're surrounded by (mostly) extremely smart, driven, and all-around good people. The product solves a real need, on paper the company is growing quickly and will be successful. Office in SF, Seattle, and NYC, with plans to (someday) open international offices. There are frequently industry-leading speakers that come to "fireside chats" with the team, the company is well-funded by top Silicon Valley VCs, if you are very clear with what you want out of a role, and proactively reach out to people within the organization, you are often times heard and can execute on your career path goals (little bit less so for sales). I had colleagues who started entry level support move into Sales, Sales Engineering, Marketing, Creative, business operations, training, and HR. Almost all of the people at ClearSlide are genuinely awesome, and a lot of fun. Happy hours and work events are awesome.

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    Cons

    In San Francisco, the morale has plummeted. There were many ups and downs in my tenure at ClearSlide, but most recently was without question the lowest point. Some of this is the result of a new management org being installed within the last year, all good changes on paper but it has resulted in a very high amount of attrition due to mismanaged expectations. A lot of the problems on the sales side stem from the fact that until very recently, there was not an effective marketing team. ClearSlide has gotten to the position it's in through sheer outbound sales effort. It's produced some of the best sales people in SF/SV, but the challenge now is finding accounts to go after. One can spend 2 to 3 hours prospecting, and only find 1 or 2 accounts that are worth pursuing. Often times, the accounts have said "no" within the past month or two, or have had upwards of 10 reps aggressively pursuing in the past year or two. Recognition for rep is often times random, with many playing favorites. Overall a bunch of great people but a negative environment with lots of complaining and pointing fingers, accountability has gone downhill. The truth is, the sales team has done an outstanding job putting ClearSlide in the position it's in, but it desperately needs marketing to fill the gaps because there is absolutely no more low or mid-hanging fruit to go after, and few accounts that have not been torched. Churn is a constant concern, there's no impact to the sales team because reps hand off accounts to an AM / client services team, but often times I felt the accounts I closed and the relationships I built went downhill because of mismanaged expectations, gaps in the product, or lack of successful implementation. To continue to scale successfully, the product needs to be more intuitive. Sharp and tech-savvy users can pick it up, but overall it's not the simplest product to learn, let alone change your ingrained habits to use. The new product team is making great progress on improving the platform, but the changes are long overdue and will continue to take time.

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    Advice to Management

    You have a great product and great market share. Focus on churn prevention, increased adoption, and marketing. Sales reps are leaving or getting fired anyway, so in the mean time, instead of backfilling, focus aggressively on improving the usability of the platform, heavily ramping up the marketing program to generate fresh accounts to go after, and continuing to innovate with the product. If there is a massive user base who love using the product, it will continue to grow organically. If accounts continue to churn or have a bad experience, it will be (nearly) impossible to win them back when a competitor scoops them up.

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    ClearSlide2015-08-13
  7. Helpful (20)

    "Put in your resignation and you get promoted!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at ClearSlide full-time

    Pros

    Office location in the financial district and snacks in the kitchen are always stocked by super friendly office managers.

    Cons

    Where to even begin. -The company just let go the majority of its C-Level executives and original founding employees and popped champagne to celebrate the "changes." -The week prior the company let go a large number of the sales team along with many AE's quitting due to zero leadership and a negative atmosphere. -The majority of marketing was let go a few months ago and asked to stay for a couple of weeks to finish out responsibilities. Super awkward for them. -The company rolled out new pricing and can't even answer why they are charging certain package rates, other than they think they are ahead of the competition. This was the case two years ago, not anymore. -Several employees put in their resignation, only to be promoted to a manager position by the COO. -The "top" sales people took as long as 1.5 years to start making goal and are now paving the way for success to the dwindling sales team. Total joke. -Literally at least 4-5 people leave a week due to poor/young/inexperienced leadership with a company vision that is tarnished from goals that are never achieved by the Senior Management Team down to the product team. There is no accountability when a feature is supposed to come out and it gets pushed to ANOTHER sprint. -Any 5-star review on here is either false or put on here by someone that is severely unqualified for their job and gets promoted/praised by new leadership. -The company went from basically two full floors of employees to not being able to fill one half of a side of a room. That's how much each department has dwindled. Literally.

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    Advice to Management

    Understand the value of relationships and actually get to know your employees. Dustin is NEVER in the office and when he is, he's behind closed doors making changes that are announced in a frantic, split-decision manner. Working here is known in the valley as career suicide. Probably should figure out why that's the case and it only continues to get worse. We are all share holders and want the company to succeed, so it's a double edge sword. When it gets so bad that people stop caring about their equity because of how you're treating employees, figure out that the way you're running the company just isn't working.

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    ClearSlide2015-09-08
  8. Helpful (18)

    "Corporate Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at ClearSlide full-time for more than a year

    Pros

    - Awesome office location - Amazing coworkers - Good health care package

    Cons

    - Work/life balance. It's a joke. - Unlimited PTO. Another joke, at least for the sales team. Asking for time off results in guilt trips and expectations of still working and being available while out of the office. God help you if you're sick. - Helicopter management. If you want responsible and dedicated employees, be willing to treat them the same way you expect to be treated. - Culture of fear. I have never been in an environment where people are terrified for their jobs and say so with regularity.

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    Advice to Management

    Pretty much just throwing my hands up and the towel in at this point.

    ClearSlide2014-12-17
  9. Helpful (6)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ClearSlide full-time for less than a year

    Pros

    The people who make up the world of ClearSlide are the absolute nicest people you will ever meet. They are so hard working and fun to spend your day around. The transparency of the founders and the VP of sales is absolutely the best of I've experienced. The offices are conveniently located in the FiDi area make it easy to get to work.

    Cons

    - The sales strategy and marketing efforts need to be greatly examined before growth of the sales team should even be approached. The product does not have a clear voice in a increasingly crowded "cloud" software space. - If you do not enjoy the 100% grind of finding your own leads (SDR team is still being built up so hopefully this changes), being a hunter, ringing gongs, having constant distraction from co-workers, and hitting highs/lows on your quota - then don't apply to ClearSlide. By the end of my experience I was doubting everything about my ability to sell, but the expectation that it's all the AE's fault for not reaching quota is only part of the story. Need more inbound/marketing efforts to help educate prospects. Also territories make it impossible to find new businesses to go after because everything has been taken. - The work space is very drab. An open floor plan is very common in the city but allow people to have at least a quarter of a dividing wall, more natural elements, different lighting options. It's really hard to be hear customers on the phone and be heard due to the open space. Comes off as a call center vibe to clients.

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    Advice to Management

    Really improve the level of training for your management team. Steps are being made in this direction, but you need to realize management is not checking items off a list, or hitting numbers alone. It's finding out how to cultivate the individual personality of your employees to make them as successful as they can possibly be. Yes, sales is a "get after to it on your own" world but throwing a new rep onto the floor with low support won't create a successful career path - invest time in your employees from day one. Really understand the personality type of your employee, nurturing them not just solving the current problem. The newly created CS university is a step in the right direction, but putting people on coaching plans ever other quarter is not helping your employees be successful at the company. The morale is low and the reality of successfully hitting quota is minimal. The software industry is difficult but there is more to the mix that needs to be addressed.

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    ClearSlide2014-08-07
  10. Helpful (15)

    "A view from Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ClearSlide

    Pros

    - MacBooks and iMac - Colleagues are good people to work with - Very close to financial district

    Cons

    I see that lots of bad reviews came from the sales people, so I will give my point of view as part of the Engineering team. First, if you go to ClearSlide main corporate website or blog, ClearSlide wrote that the company have a "sales-based" culture, and that couldn't be further from the truth. The company is run like a car dealership --> sales is EVERYTHING! That means the sales team have a lots of weight. They will tell you that ONE large customer wants ABC functionality, so they will tell Engineering to change the application to ABC. It doesn't matter if you're a VP or a seasoned Engineer, if you disagree on the change because it can break the application or for security reason, you will be told "you are holding up the sales”. So the Engineering team, like in a car dealership, is like the "service center". Unfortunately, you can't rush technical stuff and it comes out as half-baked, not meeting the customer requirements. If you're a seasoned Engineer, you will lose lots of respect and treated like dirt from someone who did not even have a degree in Computer Science. Secondly, ClearSlide product is a niche in the market so they are trying to break into the big companies. Unfortunately, the product often does NOT meet the requirements of the big boys, whether it's from functionality or security perspective. What happens next? See above.

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    Advice to Management

    The sales team maybe the one that makes the sales, but the Engineers are the one that BUILT the product. If they don't, then there is nothing to sell.

    ClearSlide2013-12-08
Found 12 reviews