Clearlink Reviews | Glassdoor

Clearlink Reviews

Updated December 14, 2017
336 reviews

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3.5
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Clearlink CEO Phil Hansen
Phil Hansen
184 Ratings

336 Employee Reviews

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Pros
Cons
  • They type of flexible and always changing structure can be hard to handle for those used to a more strict call center environment (in 17 reviews)

  • attendance policy, upper management started treating employees like numbers (in 11 reviews)

More Pros and Cons

  1. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clearlink full-time (More than a year)

    Pros

    Great Culture and opportunity to learn telecommunication sales

    Cons

    The company has primarily hired from within since its origin thus all upper level have no other job experience prior to or aside from their days at Clearlink lacking broad variety of expertise from decision makers, causing a void in communication ability and growth between individuals and ultimately departments. Essentially they are under qualified but have done their time to earn their role. Mainly men in power. A lack of diversity

    Advice to Management

    Diversify your great culture


  2. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Clearlink full-time

    Pros

    good pay, good benefits, good incentives

    Cons

    hard to move up.and even if u do they stick you with the newbie's team and if they're not good your demoted

    Advice to Management

    smoke a joint

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Scottsdale, AZ
    Current Employee - Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Clearlink full-time (Less than a year)

    Pros

    -good atmosphere
    -does plenty of incentive bonuses
    - solid customer base.
    -managers care and in the least try their best for their employees

    Cons

    -a bit disorganized
    -management team is insanely small for the amount of people they have working causing support specifically for those new to sales to be minimal despite managers attempts
    -training could use some work as many things changed shortly after going live making half the training null- in-void.

    Advice to Management

    hire some more leads and coaches, get your training down on core products and touch up as new things come out.


  4. "Best Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Clearlink full-time

    Pros

    Love this company and all the growth and opportunity it has provided me with.

    Cons

    Everything has been great with Clearlink so far.


  5. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Salt Lake City, UT
    Former Employee - Sales Representative in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Clearlink full-time (More than 3 years)

    Pros

    This place was awesome f or anyone trying to learn a new sales process. The pay was very good for any age, and the company is more than willing to work around your personal life.

    Cons

    They only give free lunch at minimum three times a week.

    Advice to Management

    No.


  6. Helpful (1)

    "Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Orem, UT
    Current Employee - Sales Agent in Orem, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Clearlink full-time (More than a year)

    Pros

    Free insurance for those who qualify after one year of employment. Occasional fun company events. Relaxed environment.

    Cons

    No paid holidays. Management is a joke. They only promote within their group of friends, it is very political. They find every way possible to take earned commissions away from reps, too many variables on how to earn a paycheck. Nobody in management seems to know what they are doing and promotions change too often without anyone informing sales reps on whats going on until several days later, so there are a lot of upset customers and canceled orders. Systems go down a lot and over the year I've been working here the company seems to be getting worse not better. Everyone there is overly expendable and we go through employees like no other company I've ever seen before.

    Advice to Management

    Promote better Coaches and Sales Managers that know what they are doing and actually deserve the position. I've seen too many good people passed up due to hiring within groups of friends. Start rewarding sales reps better on commissions and stop all the non sense ways of deducting paychecks.


  7. "Great Place to Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Insurance Agent in Salt Lake City, UT
    Former Employee - Licensed Insurance Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clearlink full-time (Less than a year)

    Pros

    The environment is great, a lot of energy. casual, non-strict dress code. Coaches are there to help you out and make sure you are succeeding. Super flexible and understanding as long as you talk to them in advance about your schedule.

    Cons

    Comp structure does change frequently so you may have to hit higher sales per week to hit the same tier. They could pay out more on the comp side, wouldn't hurt.
    If you are underperforming your coach may micromanage you, listen to a lot of your calls to get you back on track. Great unless you hate micromanagement.

    Advice to Management

    Learn what motivates each agent with coaching strategies, not everyone likes micromanagement.

  8. "Phint Sales Represenative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Clearlink full-time (Less than a year)

    Pros

    great work environment

    Cons

    awful communication between management and HR

    Advice to Management

    train more in detail


  9. "No Long term Movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Clearlink full-time

    Pros

    Pretty easy money and quick hiring process.

    Cons

    Difficult to move up in the company.


  10. "Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Clearlink full-time

    Pros

    Fun environment, Lots of spiffs and incentives

    Cons

    The grueling task of sitting at a computer all day taking call after call.

    Advice to Management

    Better communication


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