Clearlink Reviews | Glassdoor

Clearlink Reviews

Updated March 8, 2017
278 reviews

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Full-time Part-time

4.0
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Clearlink CEO Phil Hansen
Phil Hansen
154 Ratings

278 Employee Reviews

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Pros
  • They know the real meaning of work/life balance (in 19 reviews)

  • I can honestly say that Clearlink is without a doubt the best work environment I've experienced on both the sales and marketing sides (in 13 reviews)

Cons
  • They type of flexible and always changing structure can be hard to handle for those used to a more strict call center environment (in 17 reviews)

  • Not enough transparency from upper management (in 8 reviews)

More Pros and Cons

  1. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clearlink full-time

    Pros

    Clearlink has a relaxed environment, and the management in the IT department are great people to work for.

    Cons

    There has been limited growth opportunity in the past, but since the merge with Sykes they are putting together a remedy for this.


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company has a great culture

    Cons

    Were not flexible with my schedule


  3. "Summer Sales for CenturyLink"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orem, UT
    Former Employee - Sales Associate in Orem, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Clearlink full-time (Less than a year)

    Pros

    Great pay, good benefits for new employees, fun activities, etc.

    Cons

    The competitive sales environment wasn't a good fit for my personality. I wasn't comfortable making certain claims that seemed dishonest to me. There was a lot of pressure to do anything to close the sale.

    Advice to Management

    Consider more honest policies for selling


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  5. "Needs a face lift"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Clearlink full-time

    Pros

    Made great friends, high energy, good potential, focused, decent commission, good tra

    Cons

    Micro managed, weak lower management, very "clicky", rumors of unacceptable behavior that were eventually confirmed, management encouraged you to mislead and trick customers to buy

    Advice to Management

    When I worked here the management was disgraceful. You had to be with the "in" crowd to make it anywhere. Wash out the cockroaches and put in real leaders.


  6. "I loved every moment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Director in Salt Lake City, UT
    Current Employee - Senior Sales Director in Salt Lake City, UT
    Positive Outlook
    Approves of CEO

    I have been working at Clearlink full-time (More than 5 years)

    Pros

    Great people. A company that legitimately cares about their employees as well as taking care of the business. The business, the people, and our personal craft are the highest priorities for Clearlink.

    Cons

    While this isn't something that Clearlink can necessarily control, the vertical in which we work can be volatile and can lead to stressful situations. With that being said, the stressful times are short-lived and we are experts at adapting to our obstacles.

    Advice to Management

    Keep up the good work. Never lose sight of the fact that your people are your biggest asset. Stick to your goals of improving the business, the culture for you people, and each individuals' personal craft both personally and professionally.


  7. "Overall a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Strategist in Salt Lake City, UT
    Current Employee - Content Strategist in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clearlink full-time (More than a year)

    Pros

    Laid back environment, relatively fast paced, and no pressure to work outside of 9-5.

    Cons

    The brands/products/sites aren't the most exciting, and sometimes feels difficult to get excited about what we're working on.


  8. "Solid place to work with opportunity to get promoted and make good money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coach in Orem, UT
    Former Employee - Sales Coach in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clearlink full-time (More than 5 years)

    Pros

    managers care about their reps, health insurance, recent addition of 401k match, culture

    Cons

    recent cut in reps and managers pay, break room in Orem AT&T was poorly maintained. It had old, broken, dirty furniture with dirty carpet

    Advice to Management

    continue to do the great job you do with connecting coaches and reps by meeting one on one with them and building personal relationships. Get back to being a place people want to work because of clearly paying more for top performers than competitors.


  9. "CLEARLINK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in Salt Lake City, UT
    Former Employee - Trainer in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Clearlink full-time (More than a year)

    Pros

    I love the people and the energy

    Cons

    Very fast paced and constantly changing.


  10. "great benefits"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clearlink full-time (More than 3 years)

    Pros

    one of the best intro-level jobs in the valley

    Cons

    it can be taxing at times


  11. "Really Great Company, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in Salt Lake City, UT
    Current Employee - Front End Developer in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Clearlink full-time (More than a year)

    Pros

    - The healthcare cost are the most affordable I have ever seen.
    - The pay is very fair and just slightly below average in the greater salt lake area.
    - Talent is definitely rewarded and advancement opportunities do happen.
    - The company culture is fantastic. The majority of people enjoy their job.
    - Negative attitudes are definitely not tolerated.
    - Work/life balance is amazing here!

    Cons

    - Clearlink is one of those companies that grew faster than expected and it shows. In the context of cons it's not a major one; however it can make your day to day responsibilities a nightmare (on occasion).
    - Some of the legacy platforms used are entirely outdated (comically outdated).
    - The main platform is not any better, it is a proprietary CMS system that clearly failed and should have died a long time ago, but it continues to be actively maintained.

    Advice to Management

    - There are more modern ways of rolling out websites.
    - Try to spend more resources on planning then simply just doing and hoping for the best.



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