Clearlink Reviews | Glassdoor

Clearlink Reviews

Updated September 21, 2017
319 reviews

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319 Employee Reviews

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Pros
  • Great work/life balance as well (in 21 reviews)

  • I can honestly say that Clearlink is without a doubt the best work environment I've experienced on both the sales and marketing sides (in 14 reviews)

Cons
  • They type of flexible and always changing structure can be hard to handle for those used to a more strict call center environment (in 17 reviews)

  • attendance policy, upper management started treating employees like numbers (in 10 reviews)

More Pros and Cons

  1. "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Salt Lake City, UT
    Current Employee - Inside Sales Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Clearlink full-time (More than a year)

    Pros

    Meet cool people and make good friends..

    Cons

    Extremely unprofessional work environment, people get high or drink on the job. Coaches and managers will yell at you or talk negatively about you. There's a lot of subjective decision making by coaches and managers..Your actual pay and actual schedule is different than what your recruitor told you. You will have to work weekends even if you were hired for a 9-5 M-F.

    Advice to Management

    Take accountability for your actions. Be consistent. Be logical. Know your company policies and set your reps up for success..Be professional. Don't have an ego or be on a power trip - don't yell at your reps or misinform them and punish them for doing what you asked! Spread love not hate. "You catch more flies with honey..."


  2. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture, Commission, Opportunity of advancement

    Cons

    Limited in Commissions, could have a higher compensation for performance

  3. "Great culture, growth and awesome coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Staff in Salt Lake City, UT
    Current Employee - Corporate Staff in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clearlink full-time (More than 5 years)

    Pros

    I've worked at Clearlink now for 5+ years. What has kept me there is continued innovation, growth, culture, talented people, and fair compensation. From the top down (from Phil), I believe Clearlink has thoughtful leadership that will continue to grow the business beyond its current levels. I love my diverse coworkers and focus on women and increasing the % of women in the leadership team. Clearlink has some of the best benefits and perks in Salt Lake City.

    Cons

    Not all departments work at the same pace. While some departments are very lean, others run fat because they are looked to as growth departments. Often, marketing seems to get an overly flexible work schedule, and when there are times to push harder, the decision is always to hire more people. This is a minor annoyance that is tolerated.

    Advice to Management

    Keep pushing and finding ways to innovate and grow the business.


  4. Helpful (1)

    "Grateful to apart of the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Scottsdale, AZ
    Current Employee - Sales Representative in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Clearlink full-time (Less than a year)

    Pros

    The moment I stepped foot in the Scottsdale office I knew I wanted to be apart of Clearlink. The culture and the belief that you are responsible for the energy you bring to the room is something I could get behind. The management is nothing like any where I've worked before and in sales that is hard to find. Proud to be a clearlinker

    Cons

    Honestly can't think of any


  5. "You will get back what you put in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Salt Lake City, UT
    Current Employee - Sales Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clearlink full-time (More than 3 years)

    Pros

    I've been at Clearlink for several years and the one thing I can say is that this company will reward you if you put in the effort. I'll be honest, it's still a call center and it's still a sales job, but there's not many places you can go with little experience and still average $25+ an hour if you put the time, effort, and have the self discipline remove yourself from the everyday distractions of working in a call center.

    Cons

    I started out working one day during the weekend and on the evening shift from 11:30 to 8.

    Advice to Management

    Keep doing incentives!


  6. "$$$$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMB Sales Coach in Salt Lake City, UT
    Current Employee - SMB Sales Coach in Salt Lake City, UT
    Approves of CEO

    I have been working at Clearlink full-time

    Pros

    Best place to work in Utah

    Cons

    Sales is not for the week


  7. "One of the greatest jobs ive had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Salt Lake City, UT
    Former Employee - Sales Representative in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Clearlink full-time (More than a year)

    Pros

    When i worked there they up beat fin outgoing. They take care of there employees.

    Cons

    I don't have any cons on this company

    Advice to Management

    Keep up what you are doing

  8. "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Clearlink full-time

    Pros

    Love the people I work with, they make it fun and like a family
    Weekend lotto is so cool!
    I appreciate the employee advisors and how they support us. Good to have someone to talk to if I need to.

    Cons

    Can be stressful but worth it.
    Competitive


  9. "Great Culture Sub-par Pay"

    StarStarStarStarStar
    Current Employee - Accountant
    Current Employee - Accountant

    I have been working at Clearlink full-time (More than 3 years)

    Pros

    The people at clearlink are all fantastic. I'm close friends with a lot of my co-workers at and outside work. Relaxed atmosphere but everyone gets there work done. Order food and drinks from costco every week you can grab from the breakroom, lots a fruit for anyone at work to eat, limitless coffee and soda.

    Cons

    Pay below market average for salary on the corporate side, also hard to get a decent raise unless you change jobs positions.


  10. Helpful (4)

    "Constantly making promises that never get fulfilled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Orem, UT
    Current Employee - Inside Sales Representative in Orem, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Clearlink full-time (More than 3 years)

    Pros

    It's above average pay even if you're not the best salesperson out there.

    Cons

    Growth opportunities are a joke. It is all about favoritism. Formerly held a management position and worked myself to the bone even on overtime, was let go of my position due to a "favorite" of some upper management coming to our location temporarily.

    Advice to Management

    Stop lying, stop saying you can sell anything to anyone, stop being overbearing with your reps, and most of all stop putting yourself above everyone, your culture has become a joke.

    Clearlink Response

    Aug 10, 2017 – Employee Relations Manager

    Thank you for your feedback. Your review will be passed on to our leadership team and reviewed by the appropriate parties. If you would like to discuss your experience with our HR team, please send... More


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