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Clearwire Reviews

47 reviews

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2.0
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Clearwire President & CEO Erik Prusch
Erik Prusch
6 Ratings

47 Employee Reviews

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Pros
  • All the great people who were committed to joint success (in 10 reviews)

  • Casual work environment with a focus on productivity and team building (in 10 reviews)

Cons
More Pros and Cons

  1. "clear or clearwire. not worth the effort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit and Activations Analyst in Las Vegas, NV
    Former Employee - Credit and Activations Analyst in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Clearwire (More than a year)

    Pros

    was good while it lasted

    Cons

    closed and soldout to sprint and dropped everyone without notice


  2. "Interesting Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Position included a lot of different operational elements.

    Cons

    Constant organizational and management changes.

  3. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You were able to offer anything you wanted to save a customer which, in turn, gave you great opportunities for commission.

    Cons

    We should all know the cons of working at a call center. It is pretty consistent across the board, I'd say.


  4. "experience at clear"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The pay was reasonably well

    Cons

    Management was not very clear


  5. "Good Environment, Great Potential, Bad Execution, Incompetent Senior Management"

    StarStarStarStarStar
    Former Employee - Technical Care Representative in Milton, FL
    Former Employee - Technical Care Representative in Milton, FL

    I worked at Clearwire full-time (Less than a year)

    Pros

    I took a position as a Technical Customer Care Rep (web chat) because I'd been out of work for quite a while and I needed a job. While the job was well below my skills and experience level, every single person who worked there was super friendly and eager to help customers if they could and I enjoyed my time there. The people were great and for the most part, it had a very "we're all family" feel. The pay was low but in a down economy, any decent job was better than no job.

    Cons

    I had been assured that there would be opportunities for me to advance up into a position that better suited me but after a few months it became apparent that the call center was on borrowed time and that a lot of very good people were going to find themselves looking for another job soon. Fortunately, an opportunity came up for me to take another position just as Clearwire began transitioning its call center operations to the Philippines. Sadly, many of my former coworkers were not so lucky and close to 500 jobs that were desperately needed in the area were now gone. This happened despite all of the incentives that Clearwire had been given by local government to get them to open the facility in the first place.

    Advice to Management

    Remember that your front line customer service rep's are the people who assist your customers and with no customers, you have no business. You cannot hang them out to dry and expect to succeed.


  6. "bad compan no longevity"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible shifts, cool technology, great customers

    Cons

    leadership, pay, training, career grwoth


  7. "Indirect Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Indirect Account Executive in Cleveland, OH
    Former Employee - Indirect Account Executive in Cleveland, OH
    Neutral Outlook

    I worked at Clearwire full-time (Less than a year)

    Pros

    Goals were set for you to attain. There is more time spent in the field helping prepare your resellers to be successful. Good pay for the limited time employed.

    Cons

    You could be a part of the numbers game. Once a market is set up they let all of the local people they hired go. Longer than normal work hours.

  8. "mismanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Indirect Account Executive in New York, NY
    Former Employee - Indirect Account Executive in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at Clearwire full-time (More than a year)

    Pros

    technology was in forefront of wireless data.

    Cons

    management couldnt get out of its own way.

    Advice to Management

    hire wireless people not telecom


  9. "Lots of turn over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Clearwire full-time (More than 5 years)

    Pros

    Had high pay ranges for people that had been there a long time. The people that stayed after the merger with Sprint were the best of the best.

    Cons

    Lack of management through the executive level. We needed more focused leadership on moving the company forward, instead of just waiting to be sold. Extremely high turn over for executives and VP level.


  10. Helpful (1)

    "Had a chance to be a great company but burned through the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Austin, TX
    Former Employee - Director in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Clearwire full-time (More than 3 years)

    Pros

    Pay
    Benefits
    Forward thinking
    Company thought outside the box in Marketing
    Great Staff

    Cons

    No chance to move up
    Micro managed
    Too many reports
    Upper Management did not commuinicate their plans

    Advice to Management

    Stop and think about what your objectives are when Launching a Market


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