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Clearwire Reviews

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Pros
  • All the great people who were committed to joint success (in 10 reviews)

  • Casual work environment with a focus on productivity and team building (in 10 reviews)

Cons
More Pros and Cons

  1. "Unrewarding job (Not a career)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Clearwire full-time (More than 3 years)

    Pros

    If you are young and no experience in the wireless industry this is the place for you.

    Cons

    If you were in the wireless industry and had a brain and worked hard then you were treated like a outcast. This was a poorly manged company that hire mostly former Sprint rejects and gave opportunities to young inexperienced people that obviously run this potential company into the ground. Poor management and widespread frivolous spending early in the years of Clear killed the big start up company.

    Advice to Management

    If you have a brain and middle aged or older then you didn't have a fighting chance. I spent 3 1/2 years in this hell watching and predicting the out come.


  2. Helpful (1)

    "Company was great, management was not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Clearwire full-time (Less than a year)

    Pros

    The company is interested in people of different backgrounds who can contribute fresh ideas to their sales/marketing teams.

    Cons

    Where do I begin? The hours? The crappy product? The horrible management? The sabotage? Perhaps it was my area in the Carolinas. Perhaps it was my awful manager. Perhaps it was the feeling that nothing I did would help sales. Perhaps it was the crowds of angry customers. Perhaps it was the endless hours that I spent working when I should have been working a regular 40-50 hour week. Perhaps it was the feeling that all of the blame for our failing market was being shifted over to me. Perhaps it was all of these things. But perhaps it was the lack of honesty that was utilized with the customers. That might have been the biggest con that I had with Clearwire.

    Advice to Management

    Make sure that you know what's going on in each market. Make sure that you really know the people who are heading these markets. The people on conference calls look, sound and act completely different in person. And they make it very hard to express any type of dissatisfaction or concern.

  3. Helpful (1)

    "Avoid at all costs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Clearwire full-time (More than 3 years)

    Pros

    - Being here for so long, I can pretty much set my own schedule and take off whenever I please.

    Cons

    - Super fast internet? if you think 4 mbps is fast then by all means try this service out.
    -$50 A MONTH! Too expensive. You can get Time Warner for half the price at 5x the speed.
    - Pay was decent before, but after Clearwire sold its retail services to a 3rd party company,
    everything went to crap.
    - Customer service is outsourced to the phillipines. Absolutely awful. I hear horror stories of people talking to them for hours on end with a problem that could be fixed in 1 minute locally. Common sense people.
    - 401k? Paid Vacation? Sick Leave? Homeboy please they dont give you anything.
    - The entire day is spent on damage control from the crap customer service and crap service.

    Advice to Management

    Stop concentrating so much on new activations and focus on your existing customers. These are the people that keeps your business alive!


  4. "Constant Flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Clearwire full-time (More than 3 years)

    Pros

    Compensation and Benefits...if you're around long enough to be able to benefit from them.

    Cons

    People with knowledge are walked out the door and management left in the hands of people that couldn't get themselves out of a paper box has left Clear with a company that eliminates positions every 6 months. Employees with service over 12 months are rare.

    Advice to Management

    Stop playing politics and look who's doing the real work. You state you want to improve work life balance and then eliminate positions increasing the weekly workload from 40-50 hours to 70.


  5. Helpful (1)

    "3+year nightmare!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Support Representative
    Current Employee - Market Support Representative
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits are ok and sad but that's it.

    Cons

    If you hire in as a MSR that will be as good as it gets very few grow in the industry. The only people promoted is with the Good OLE Boy system! Inexperience, non dedicated employee's get promoted. The job changed continuesly and the door was a revolving door. I am currently detoxing from the 3+ years I was with Clear/Clearwire and glad I got to leave with a severance package while there is still money to be had!! The only thing consistant with this company is the inconsistanty! Look at the reviews on this site and that will be the only thing consistant with the company on the way it is run.

    Advice to Management

    When I interviewed for a position before I was laid off the management didn't look at my past performance on the 222 tracker and trainings overall %. They choose a canidate in their local office with less deidcation and experience. (see how far that will get you) Also, many times as a internal canidate you are not even given the courtesy of a interview!


  6. Helpful (1)

    "Unless you're absolutely desperate. Run and Hide."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You have a decent amount of autonomy to do the things you need to do in order to drive your business. They have a solid IT system and there are reports available that will help you know where you stand (this is also a negative as the metric du jure will drive your life.

    Cons

    There are really too many to list but here are a few.
    You will sell a middling product at an OK price. Wireless is all about having a good network and Clearwire's networks are ALL terrible. They just don't have the money to get it right. Forget about getting any decision making power that will help a customer actually solve a problem.
    You will be expected to work Saturday, Sunday, Holidays....whenever in order to hit your number.
    Forget your personal life.
    You'll be expected to report numbers multiple times per day...even though anyone in the company can look this up at any time of day or night.
    In any given month your commissions will not be close to what you expected. Chargebacks will eat it up.
    If you're in sales you will report to someone who has no leadership qualities or experience other than the ability to survive by driving their people into the ground.
    There is absolutely no future here. This company is dead....it just hasn't fallen over yet.

    Advice to Management

    It's too late for advice and even if any were offered the level of hubris in this company would preclude anyone actually listening.


  7. Helpful (1)

    "Very dissatisfied at how they treat their employees and customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rentention Representative
    Current Employee - Rentention Representative
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay was good and and first was very laid back place to work.

    Cons

    Deceitful practices and disrespect of employees and customers.

    Advice to Management

    Stop the gossip about employees, treat reps with respect.

  8. Helpful (2)

    "Don't Do It. Really, really don't do it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great pay and benefits. Good product.

    Cons

    Micromanagement is taken to a whole new level of insane. Management basically wants to know where you are, what you are doing, what your sales numbers are and why they aren't higher (even if you are above quota) at ALL TIMES, at all hours of the day, every day -- including your so-called "days off." In terms of quota, don't believe the first number they give you -- they will just up it once you either hit it or it looks like you will. ZERO work-life balance -- they truly do not care and will tell you so. No matter how hard you work, how much you sacrifice your personal life or how many times you exceed your hourly, daily, weekly, and monthly goals (yes, they check that often and sometimes down to the minute -- no exaggeration), you will constantly be worried you will be fired. Why? Because they threaten you that much.

    Advice to Management

    Please read the "Cons" section of this review. Fire the boys club you have -- they only listen to and promote the biggest "yes men" they can find. This leads to your best people leaving as soon as possible and valuable, solid ideas aren't even voiced out of fear. That is a recipe for failure.


  9. Helpful (1)

    "Clearwire drives their employees like mules while compensating them poorly."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician
    Current Employee - Field Technician
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The opportunity to take on a broad array of responsibilities and (hopefully) develop the requisite skills. This is a benefit is a byproduct of the fact that the company is understaffed.

    Cons

    Poor compensation.
    The company will load you with work without mercy.
    Senior management does not seem competent to provide the necessary resources to carry out job duties professionally.
    Clearwire has outsourced its entire Operations team.

    Advice to Management

    Management is not interested in listening to advice- one gets the impression that what they're really interested in is selling the company, not building a viable enterprise. Which is why they've jettisoned the entire Operations team, while they're hanging on to their spectrum for dear life. They're desperate to be bought. They would have done better if they had acted professionally.


  10. Helpful (2)

    "Worst company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Indirect Account Executive
    Former Employee - Indirect Account Executive
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good base salary and benefits
    Nothing else, except when all management was from afar for a short time

    Cons

    Commissions ridiculously high and unattainable
    Constant change in management and staff
    Work like a dog for no compensation
    Job threatened daily, always told " why should you not be fired?"

    Advice to Management

    Learn to manage


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