Cleveland Clinic Abu Dhabi Reviews | Glassdoor

Cleveland Clinic Abu Dhabi Reviews

Updated September 16, 2017
36 reviews

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3.0
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Approve of CEO
Cleveland Clinic Abu Dhabi Chief Executive Officer Tomislav Mihaljevic
Tomislav Mihaljevic
3 Ratings

36 Employee Reviews

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  1. "Application Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cleveland Clinic Abu Dhabi full-time (More than 5 years)

    Pros

    Great colleagues with a vision of quality and innovation.

    Cons

    Decrease in leadership integrity and focus obscured to producing numbers instead of quality.

    Advice to Management

    Replace leadership / management with qualified visionaries.


  2. Helpful (20)

    "Word is already out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cleveland Clinic Abu Dhabi full-time (More than a year)

    Pros

    If you're lazy, inept management will not notice.

    If you like to gossip, you are in paradise

    If you don't know how to do the job you are hired/promotes for, just laugh at the boss's jokes and you will be fine. You are allowed to put the patient in danger by performing tasks out of your scope of practice to stroke your own personal ego.

    If you're a suck up who failed at your previous job(s), you can erase the past, lie on your linked in profile, and become an Assistant Manager.

    Cons

    Where do I begin?

    They will hire you for a position, bring you halfway across the world, and a month into your start date. Then put you in a different position and tell you "sorry you were mis-informed."

    Many Western administration personnel are not qualified for their positions.

    They have chased out many good Western nurses. There are a few great nurses that have stuck around, but mostly bunch of spineless "yes doctor/yes boss" nurses.

    Informatics department is a joke. Electronic charting is full of errors and much more complicated than it needs to be.

    They leave fake reviews to better their score.

    Advice to Management

    Wake up...realize that your expats in C-Suite are ripping you off. You have lost a lot of money bringing good nurses over, only to have them leave frustrated. Listen to the complaints from the staff in the trenches. It's not a coincidence that hundreds complain on your surveys and your Glassdoor rating is low. Good caregivers do not like dishonest, lazy managers. They will continue to leave.

  3. Helpful (4)

    "rn cm"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cleveland Clinic Abu Dhabi full-time

    Pros

    beautiful, supreme, efficient, prime, whatever

    Cons

    7000 miles. away from family, hot,expensive, far


  4. "Patient Access Representative 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Access Representative II in Abu Dhabi (United Arab Emirates)
    Former Employee - Patient Access Representative II in Abu Dhabi (United Arab Emirates)
    Recommends
    Positive Outlook

    I worked at Cleveland Clinic Abu Dhabi full-time (More than a year)

    Pros

    The company offers a wide-range of opportunities. The work-environment is absolutely harmonious and engaging. They look after both the clients and their employees. The management cares for the welfare of all the whole staff by providing them a suitable work place and use of its facilities. Learning here is progressing.

    Cons

    Since it only opened mid 2015, their way of scheduling is still in the newbie category. The insurance available to patients abroad is not yet profound. The paperless system is yet to improve.

    Advice to Management

    The management should open its doors to average-to-lower type of insurance coverages so that client is not only limited to those from the upper class. They should also add more people to strengthen their workforce.


  5. "Great start up green field experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Abu Dhabi (United Arab Emirates)
    Current Employee - Associate in Abu Dhabi (United Arab Emirates)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cleveland Clinic Abu Dhabi (More than a year)

    Pros

    Facilities and technology are top notch. Great caregiver culture, focused on people and development, not just revenue. Leadership team work together to get things done.

    Cons

    Changes due to external environment in Abu Dhabi are hard to manage. Cuts in health insurance and utilities payments mandated by government were hard to swallow. Costs keep rising in UAE faster than salaries

    Advice to Management

    Strategy and BD teams needs to be strengthened and more visible across the business. Fragmentation of functions that are meant to drive volume is challenging.


  6. "Not what it used to be..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Abu Dhabi (United Arab Emirates)
    Former Employee - Anonymous Employee in Abu Dhabi (United Arab Emirates)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cleveland Clinic Abu Dhabi full-time (More than 3 years)

    Pros

    A lot of like minded people dedicating their lives to the 'patient first' idiom. Strong links to the US based Cleveland Clinic.

    Cons

    Previously lived the values and culture of Cleveland Clinic in its early years, but has lost its way over the need to align with Emiratisation and make money. It does not follow it's values any more.
    Slash and burn terminations and quick exits have been a common occurrence for the past two years and this is expected to increase in 2018. started to happen across the non-clinical staff.
    No employee loyalty by the employer.
    Little to no investment in non-clinical staff - training, engagement, future career development.
    Human Capital are certainly not focused on the Human aspect of HR; or you as the employee, more on how can we get the most from you with the least amount of investment.
    Morale and staff engagement is at a low as more of the expats are let go to reach the government Emiratisation target.
    Expatriate knowledge and expertise is being diluted and lost.
    Salaries and allowances are being reduced.
    Leave allowances and benefits have been reduced, despite contractual commitments.
    Health care insurance benefits significantly reduced.

    Advice to Management

    I cannot advise the management since the alignment of the company strategy and values are at cross purposes to the programme for Emiratisation. The latter is here to stay.


  7. "Can Be A Great Experience"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cleveland Clinic Abu Dhabi full-time

    Pros

    Abu Dhabi is beautiful. Great benefits. Friendly culture. Meet people from all over the world. Just like everywhere else - your happiness and engagement is quite dependent on what department you work in, your manager, and you.

    Cons

    Being far away from family. CCAD is Bureaucratic. You could have a weak/bad manager - rude colleagues.

    Advice to Management

    SOME of the Leaders can put some effort into getting to know the actual workers.

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cleveland Clinic Abu Dhabi full-time

    Pros

    Good mission, great people, smart minds

    Cons

    Nothing major that I can think of. be prepared for change

    Advice to Management

    Good


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cleveland Clinic Abu Dhabi full-time (More than 3 years)

    Pros

    Great Place to work, challenging projects- Diverse work group

    Cons

    New to the region- Very new health care setting.

    Advice to Management

    Keep up the good work. All the best for the future


  10. Helpful (2)

    "CCAD Rating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Cleveland Clinic Abu Dhabi full-time (More than 3 years)

    Pros

    Benefits are decent but declining

    Cons

    Leadership issues primarily: lack of healthcare knowledge, little to no previous healthcare leadership experience and / or no previous leadership experience in general

    Advice to Management

    Practice what you preach, hold yourselves accountable, support and defend your direct reports


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