Close.io Reviews | Glassdoor

Close.io Reviews

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Found 16 reviews

4.7
StarStarStarStarStar
Rating TrendsRating Trends
93%
Recommend to a Friend
85%
Approve of CEO
Steli Efti
7 Ratings
  1. Helpful (3)

    "No B.S."

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close.io full-time

      Pros

      A company full of people who want to be here. Everyone does what needs to be done, not what they can get away with. Good communication, no b.s., supportive teammates, and lots of appetite for getting stuff done. The company retreats are excellent—work focused, social, but realistic about the fact that it's a company and everyone is there for a reason. Because the team is spread across timezones typically, everyone is...

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      Cons

      Remote work isn't for everyone. There is a good team culture, but it's a different daily experience than being in an office.

    • Helpful (4)

      "Very disappointed in the company..."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Close.io full-time

      Pros

      remote work, no commuting to work, pay is OK

      Cons

      fake people, too laid back, lack of leadership, favoritism, lack of diversity in the company

      Advice to Management

      Maybe look at the "yes" men and women that work for you...Also, why does your company only seem to hire only people of the same race, creed, age, orientation? Shouldn't we be embracing diversity? If you feel I am not telling the truth, look at our company picture. One would think that being a startup and remote that we would be more inclusive of people of color and marginalized groups. I definitely thought that with a...

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    • Helpful (17)

      "Went from contract to full-time (remote) and love it"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Content Marketing Manager in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close.io full-time for more than 2 years

      Pros

      I can't stress enough how much emphasis is placed on deliverables over "number of hours worked" in a given week. Managers and the CEO work extremely hard with individual contributors to agree on realistic projects, deadlines, deliverables and to empower employees to go out and do what they're hired to do. There's very little oversight from managers on a daily basis, as they fully trust people to go out and execute on...

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      Cons

      Right now I'm six months into my role full-time after being a contractor for the previous year, and there have been pretty much zero cons. Everyone (and everything) has been exactly as represented during the interview process and whenever there's a little thing I'm frustrated about or want to change in my workflow, the minute I express that to my manager, we have a very open dialogue about how to solve it and get to a...

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      Advice to Management

      Can I give 6 stars for work-life balance? You've completely destroyed my ability to go back to a non-remote job ever again.

    • Helpful (3)

      "Amazing team + fantastic remote culture + challenging, fast-paced work = <3"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Success Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Close.io full-time for more than a year

      Pros

      As one of the newer employees, working at Close.io has been a very unique and positive experience. By unique, I mean that it's not everyday that you find a job that you love, with a team that you look forward to spending time with, at a company that prioritizes continuous truth-seeking, trusting your team, and embracing the ridiculous. By positive, I do not mean that it's not challenging or hard work, but it's the type...

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      Cons

      If you are new to remote work, I would just encourage you to honestly think about what it would take for you to be successful in a 100% remote work environment. Remote work is a positive in my mind, but it can be challenging as well.

    • Helpful (2)

      "I can't imagine working anywhere else."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at Close.io full-time

      Pros

      Close.io is an amazing place to work. While there are tons of things I could mention, the biggest two reasons I love working for Close.io are the people I work with, and the fact that my opinion matters. The people I work with push me to better myself on a daily basis, and I couldn't ask for anything more. In addition, it's refreshing to be in a position where my opinions are taking seriously, and actually drive product...

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      Cons

      The main downside I see is that, when dealing with remote life, it can be difficult to not fall into bad habits. It's important to make sure you get outside and remain active.

      Advice to Management

      Continue to be transparent, and hear the voices of your employees no matter how far we grow :). It's what sets us apart.

    • Helpful (4)

      "Happiest 5 years of my professional life"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer 
      Recommends
      Positive Outlook

      I have been working at Close.io full-time for more than 6 years

      Pros

      I've been with the company for over 5 years and I'm still not looking for anything else! The product is very fun to work on and I'm often inspired by the amount of positive feedback we're receiving from our customers. However, the main "pro" for me is definitely the team. The leadership is by far the most competent and thoughtful from all the companies I've worked at. You can be sure that the person responsible for you...

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      Cons

      Remote work might be a bit tough in the beginning if you're not used to it. I had to grow a lot of discipline around personal habits and communication in the early years. But, as I said above, once that's done, it's great.

    • Helpful (5)

      "LOVE this team & company <3"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations in Summerland, CA
      Recommends
      Positive Outlook

      I have been working at Close.io full-time for more than 4 years

      Pros

      Where do I start...?! ;) 1) The freedom to work from anywhere in the world and create my own full-time schedule. 2) The exceptional talents (and personalities) that drive the company. This is an organization that encourages the entrepreneurial spirit; a place where professional growth and personal development are truly apparent. They place a lot of trust to begin with so if you need structure, encouragement or...

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      Cons

      Remote working has it's downsides but I wouldn't trade that in for an office job anytime soon. It's part of my job to make sure communication and culture stays alive so any complaints about this are my own doing.

      Advice to Management

      I give them feedback directly. Publicly: Be more aggressive in promoting the product, it's an amazing tool....

    • Helpful (3)

      "HAPPY to go to work in the morning!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Success Manager in Minneapolis, MN
      Recommends
      Positive Outlook

      I have been working at Close.io full-time for more than 2 years

      Pros

      Close.io is redefining what a workplace can be. First, it's gone totally remote, with employees all over the world, communicating in real time with online tools. Second, there is no politicking, no cliques, no bulls***. Just a group of highly talented, intelligent, diverse, and interesting individuals who excel at direct communication. Thirdly, because of the small team size and the company's flexibility, there's room...

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      Cons

      The team is figuring out the best way to be remote workers - meaning and significance of communication can get lost if we're only communicating via typing. Video chats, in person team retreats, small customer meet up groups, and travel together has really helped here.

      Advice to Management

      You've built an incredible team on the principles you created together as founders. Continue to strengthen that foundation and trust that we'll follow your example.

    • Helpful (2)

      "So nice, I joined the company twice!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head of Growth in Charlotte, NC
      Recommends
      Positive Outlook

      I have been working at Close.io full-time for more than 2 years

      Pros

      The company's mission is clear: 1. Build the best software for inside sales teams we possibly can. 2. Build a house you want to live in. People aren't working here to get to the next thing. For most of us, Close.io is "the thing". The entire team is fully remote. Work/life balance is critical. Trust is a big factor, which allows management to give employees a lot of flexibility to do their thing.

      Cons

      These aren't "cons", but disclaimers: There's no office. So you need to be able to manage yourself and stay productive. The company is slightly understaffed by design. So if you're mailing it in, it'll get noticed very quickly. Having great ideas doesn't mean much here. You have to be able to convince others and/or execute on the idea yourself to make it happen.

    • Helpful (11)

      "Dream come true"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Content Creator in Santa Barbara, CA
      Recommends
      Positive Outlook

      I have been working at Close.io

      Pros

      Close.io took a chance on me. I couldn't have been less qualified for the job I was given, but they saw something they liked and took a gamble. I think that's been my biggest takeaway: Close.io believes in people. They believe in their employees, their prospects, their customers, and even their competitor's customers. It's an amazing environment to be a part of

      Cons

      As of writing, Close.io is still developing a uniform way to connect a team that is spread out across the world. With everyone in different time-zones, it can be hard to stay up-to-date on everything that's going on.

      Advice to Management

      Your dedication to providing immense value is one of the things that sets you apart. Don't lose sight of that as you grow.

    Found 16 reviews